Atlanta, 30305, GA,
United States
ShareCare Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ShareCare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2400 ShareCare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ShareCare has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2021, Gallup Q12 for Employee Engagement in 2015, GumGum for Artificial Intelligence Marketing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ShareCare is running and its propensity to invest more and deepen its relationship with Oracle , Gallup , Nuveto or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ShareCare revenues, which have grown to $445.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ShareCare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
In 2021 ShareCare implemented Oracle NetSuite ERP as its primary system for financial operations, positioning the NetSuite environment at the center of its ERP Financial landscape. The NetSuite Administrator is responsible for configuration, development, and the continued implementation of Oracle NetSuite ERP, serving as the primary contact for NetSuite support and end user training.
The implementation emphasizes configuration and customization work streams, including optimization of fields and page layouts, creation of workflows, approvals and validation rules, and design and maintenance of scripts and automated workflows. The administrator develops and maintains saved searches, reports and dashboards to meet business reporting needs, and takes a hands on approach to troubleshooting and ad hoc NetSuite projects.
Operational coverage focuses on finance centered business functions within the ERP Financial category, supporting finance and accounting workflows, billing and revenue related processes, and data integrity across internal stakeholders. The role includes monitoring and administering account management, roles and access, profile creation and security administration to ensure proper system access and governance.
Governance and process stewardship include responding to end user requests, providing training for tasks such as new saved searches and dashboards, collaborating with internal stakeholders to recommend and implement new processes, and maintaining system support procedures. The NetSuite Administrator also documents configurations and customizations, supports data integrity activities, and coordinates ongoing system maintenance and enhancements.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gallup | Legacy | Gallup Q12 | Employee Engagement | HCM | n/a | 2015 | 2015 |
In 2015, ShareCare implemented Gallup Q12 as part of its Employee Engagement efforts. The deployment targeted human resources operations across local and corporate HR functions, with explicit support for teams of remote leaders and staff across four business segments and an operational field population cited at 1,500 employees.
The Gallup Q12 implementation centered on standardized engagement surveying, diagnostic reporting, and facilitated impact planning, with the Gallup Q12 instrument used to drive interpretation of engagement data and to structure local action plans. The HR organization linked Gallup Q12 outputs into established people processes including performance management, career development, compensation and benefits administration, onboarding, payroll coordination, and employee communications, aligning survey insights with operational HR workflows.
Governance and rollout were led by a senior HR leadership team that managed local site and corporate activities and maintained a coaching culture cascade for frontline and remote leaders. The program included facilitation of impact planning processes, site level interpretation of engagement diagnostics, and coordination with employee-operated committees and well being initiatives such as blue zones, embedding Gallup Q12 practices into site level engagement routines.
Explicit outcomes stated from the implementation include a marked improvement in local site Gallup Q12 engagement grand mean scores despite challenges from part time and remote site leadership and organizational contract changes, and increased site heat map scores tied to well being programs. Gallup Q12 served as a central Employee Engagement mechanism at ShareCare, informing HR decision making and operationalizing engagement data into people processes.
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Employee Engagement | HCM |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GumGum | Legacy | GumGum | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, ShareCare implemented GumGum on its consumer facing website as part of its Artificial Intelligence Marketing capability. The deployment centered on embedding GumGum to enable contextual advertising and to collect page content signals across ShareCare web properties.
Implementation used client side instrumentation to capture page metadata and feed GumGum's contextual models, supporting contextual targeting, creative selection, and campaign measurement. Configuration work emphasized placement rules, frequency controls, and AI driven contextual modeling aligned to health and wellness content and marketing objectives.
Operational ownership was assigned to digital marketing and ad operations, with a staged rollout across ShareCare's digital properties to centralize advertising controls and audience targeting. The arrangement links ShareCare GumGum Artificial Intelligence Marketing to the companys digital advertising, onsite audience management, and marketing measurement functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2016 | 2016 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Treasury Management | TRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2010 | 2010 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Vulnerability Management | CyberSecurity |
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2023 | 2023 |
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