AI Buyer Insights:

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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

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Shared Services Canada

99 Metcalfe Street,
Ottawa, K1P 6L7, ON,
Canada

https://www.canada.ca/shared-services/

1 613-670-1627

Government

Shared Services Canada Technographics

Shared Services Canada Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Shared Services Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8995 Shared Services Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Shared Services Canada has purchased the following applications: Visa Authorize.Net for Payment Processing in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Adobe Experience Manager for Digital Asset Management in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Shared Services Canada is running and its propensity to invest more and deepen its relationship with Visa , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Shared Services Canada revenues, which have grown to $1.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shared Services Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Shared Services Canada Data, Technology Stack, and Enterprise Applications

ERP Financial Management

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Visa	Legacy	Visa Authorize.Net	Payment Processing	ERP Financial Management	n/a	2020	2020

Collaboration

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Cisco Systems	Legacy	Cisco Webex Meetings	Audio Video and Web Conferencing	Collaboration	n/a	2019	2019
			Collaboration	Collaboration		2021	2021

Content Management

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Adobe Systems	Legacy	Adobe Experience Manager	Digital Asset Management	Content Management	n/a	2016	2016

eCommerce

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Shipping Management	eCommerce		2016	2016

CRM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Customer Experience	CRM		2022	2022
			Data Management Platform	CRM		2022	2022
			Marketing Analytics	CRM		2022	2022
			Marketing Analytics	CRM		2022	2022
			Marketing Automation	CRM		2022	2022
			Marketing Automation	CRM		2025	2025
			Tag Management	CRM		2013	2013
			Tag Management	CRM		2015	2015
			Tag Management	CRM		2022	2022

ITSM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Application Performance Management	ITSM		2020	2020

PaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Apps Development	PaaS		2015	2015
			Apps Development	PaaS		2018	2018
			Apps Development	PaaS		2024	2024
			Apps Development	PaaS		2025	2025
			Operating System (OS)	PaaS		2025	2025

IaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Content Delivery Network	IaaS		2013	2013
			Content Delivery Network	IaaS		2016	2016
			Content Delivery Network	IaaS		2016	2016
			Content Delivery Network	IaaS		2025	2025
			Content Delivery Network	IaaS		2019	2019
			Domain Name System (DNS)	IaaS		2018	2018

CyberSecurity

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Identity and Access Management (IAM)	CyberSecurity		2023	2023
			Secure Sockets Layer (SSL)	CyberSecurity		2011	2011
			Secure Sockets Layer (SSL)	CyberSecurity		2016	2016
			Secure Sockets Layer (SSL)	CyberSecurity		2021	2021

IT Decision Makers and Key Stakeholders at Shared Services Canada

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

Show All Contacts

Apps Being Evaluated by Shared Services Canada Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

FAQ - APPS RUN THE WORLD Shared Services Canada Technographics

Shared Services Canada is a Government organization based in Canada, with around 8995 employees and annual revenues of $1.10 billion.

Shared Services Canada operates a diverse technology stack with applications such as Visa Authorize.Net, Cisco Webex Meetings and Adobe Experience Manager, covering areas like Payment Processing, Audio Video and Web Conferencing and Digital Asset Management.

Shared Services Canada has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Visa, Cisco Systems and Adobe Systems.

Shared Services Canada recently adopted applications including Envoke Email Marketing in 2025, JavaScript in 2025 and Red Hat Enterprise Linux Server in 2025, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Shared Services Canada’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Shared Services Canada’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Shared Services Canada technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.