Norwalk, 6851, CT,
United States
Shatterproof Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Shatterproof and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Shatterproof employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shatterproof has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, Acquia Cloud for Web Content Management in 2020, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shatterproof is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Microsoft , Acquia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shatterproof revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shatterproof intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Shatterproof implemented Zoom to provide Audio Video and Web Conferencing capabilities directly on its public website. The deployment exposes Zoom meeting functionality for browser-based joins, real-time audio and video, screen sharing and recorded sessions to support external-facing events and remote collaboration. Zoom is referenced on shatterproof.org as the primary audio video platform for live sessions with donors, partners and program participants.
The implementation centers on website-embedded meeting access combined with enterprise user accounts for staff across communications, programs and fundraising teams, supporting both external engagement and internal collaboration. Configuration emphasizes embedded join widgets and meeting scheduling workflows, with role-based account provisioning for staff and standard conferencing controls for moderation and recording. Governance is managed centrally by communications leadership for public-facing events, while operational use spans U.S. teams and external stakeholders through the website.
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acquia | Legacy | Acquia Cloud | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020 Shatterproof implemented Acquia Cloud on their website, establishing Acquia Cloud as the organization s Web Content Management platform. This deployment anchors public site content delivery and editorial publishing under a single managed hosting environment.
The implementation uses Acquia Cloud managed hosting capabilities, with environment separation and deployment pipeline patterns typical for Web Content Management projects. Functional capabilities focus on content authoring and editorial workflows, automated code and content promotion across environments, and platform-level controls for caching and security that support high availability of site assets. Acquia Cloud is the central application for content lifecycle operations and platform administration.
Operationally the Acquia Cloud Web Content Management deployment serves communications, marketing, and fundraising functions by centralizing public web content and campaign pages. Governance emphasizes role based authoring and release management, with standardized editorial workflows and platform configuration controls to coordinate content updates and site operations.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Shatterproof implemented Hotjar on its public website as part of its Customer Experience tooling. The deployment positions Hotjar as a client side behavioral analytics and feedback layer to observe and surface web visitor interactions.
Hotjar was implemented through the Hotjar script on site pages to capture standard Customer Experience capabilities such as heatmaps, session recordings, conversion funnel observation, on site surveys, and feedback widgets, supporting UX research and digital engagement functions. The scope of the implementation is the Shatterproof website and it is used by marketing, web content, and UX teams, linking Shatterproof Hotjar Customer Experience to web analytics and user behavior insights.
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Donor and Fundraising Management | CRM |
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2020 | 2020 |
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Listing Management | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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