Shaver Shebang Technographics
Shaver Shebang Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shaver Shebang and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Shaver Shebang employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shaver Shebang has purchased the following applications: ProProfs Help Desk for Customer Support in 2022, Google Cloud Functions for Apps Development in 2024, Cloudflare CDN for Content Delivery Network in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shaver Shebang is running and its propensity to invest more and deepen its relationship with ProProfs , Google , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shaver Shebang revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shaver Shebang intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shaver Shebang Tech Stack and Enterprise Applications
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ProProfs | Legacy | ProProfs Help Desk | Customer Support | CRM | n/a | 2022 | 2022 |
In 2022, Shaver Shebang implemented ProProfs Help Desk to centralize customer inquiries and improve response times for Customer Support in the United States. The deployment used the cloud SaaS ProProfs Help Desk to provide a centralized ticketing layer for the ecommerce retailer's customer support function, enabling mobile agent access and consolidated case management. The implementation targeted the retailer's customer support team across its U.S. operations and established a single pane for tracking customer issues and responses.
Configuration emphasized ticketing workflows, SLA-driven routing, canned response templates, automation of frequent request types, and a customer-facing knowledge base, reflecting standard Customer Support functional capabilities. ProProfs Help Desk was set up to route incoming inquiries into unified tickets, apply standardized response workflows, and enable agents to manage cases via mobile access. The rollout reduced average response time from about 8 hours to about 1 hour and improved customer satisfaction and agent mobility according to the vendor case study.
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Functions | Apps Development | PaaS | n/a | 2024 | 2024 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2015 | 2015 |
|
IT Decision Makers and Key Stakeholders at Shaver Shebang
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Shaver Shebang Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||