Shaw Communications
Shaw Communications Technographics
Shaw Communications Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shaw Communications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9000 Shaw Communications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shaw Communications has purchased the following applications: Bambora for Payment Processing in 2022, TELUS Health Learning for Learning and Development in 2016, FreeWheel Demandsuite for Agency Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shaw Communications is running and its propensity to invest more and deepen its relationship with Bambora , TELUS , DLGL or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shaw Communications revenues, which have grown to $4.16 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shaw Communications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shaw Communications Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bambora | Legacy | Bambora | Payment Processing | ERP Financial Management | n/a | 2022 | 2022 |
In 2022, Shaw Communications deployed Bambora as its Payment Processing provider on its public website. The Bambora implementation is focused on web-based payment flows embedded in online checkout and customer account billing, providing card authorization, capture, and settlement capabilities. Shaw Communications uses Bambora for Payment Processing to support online commerce and account billing business functions, affecting commerce operations and customer service payment workflows.
The deployment follows standard payment integration patterns, combining client-side hosted payment fields and server-side tokenization APIs to limit PCI scope and enable reuse of payment credentials for recurring charges and invoice processing. Operational coverage is the public website checkout and account portals, and governance aligns with payment operations and compliance controls typical for Payment Processing systems, including transaction reconciliation and exception handling.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TELUS | Legacy | TELUS Health Learning | Learning and Development | HCM | n/a | 2016 | 2016 |
In 2016, Shaw Communications implemented TELUS Health Learning to support its CHOICES benefits rollout, leveraging Learning and Development capabilities to deliver employee education and decision support. The deployment centered on an integrated benefits portal and a mobile friendly education campaign delivered through the TELUS LifeWorks platform, with a specific focus on HR operations in Canada.
TELUS Health Learning was configured to provide digital education modules and decision support tools, including an online Health Risk Assessment workflow and enrollment guidance. The implementation used standard Learning and Development capabilities such as courseware delivery, mobile learning access, assessment engines, and campaigned communications to drive participation and comprehension.
Operational coverage targeted Shaw’s HR function in Canada and was delivered via the integrated benefits portal that unified learning content with enrollment touchpoints. The arrangement linked employee-facing education and HRA intake to online enrollment processes, supporting benefits administration and employee engagement workflows without mention of a named systems integrator.
Governance emphasized a campaign driven rollout and digital engagement, with TELUS Health Learning enabling the education and HRA components of the CHOICES program. The initiative achieved 93% Health Risk Assessment completion and 97% online enrollment in HR Canada, reflecting the stated participation outcomes for the rollout.
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Payroll | HCM |
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2004 | 2005 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FreeWheel, A Comcast Company | Legacy | FreeWheel Demandsuite | Agency Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Shaw Communications deployed FreeWheel Demandsuite in the Agency Management category on its public website. The implementation is anchored on site-level ad tag deployment and publisher-side demand orchestration, positioning FreeWheel Demandsuite to manage programmatic and direct-sold inventory across Shaw digital properties. Shaw Communications FreeWheel Demandsuite Agency Management supports the companys digital advertising and ad operations functions by centralizing demand management on web pages and enabled channels.
Configuration centered on standard Agency Management capabilities, including inventory segmentation and ad unit configuration, campaign trafficking and pacing controls, creative management and delivery, and consolidated reporting and analytics. The FreeWheel Demandsuite implementation was configured to enforce audience targeting and prioritization rules, control delivery pacing for campaigns, and surface campaign performance through dashboarding and log-level reporting for ad operations and sales teams.
Operational scope covered Shaws digital advertising, ad sales, and marketing teams with governance focused on centralized campaign trafficking and measurement handoffs to business stakeholders. Technical integration points were limited to the publisher web environment through client-side tags and server-side decisioning components, enabling orchestration of demand and measurement within the publisher ad stack. The narrative reflects a website-focused deployment of FreeWheel Demandsuite in the Agency Management category for Shaw Communications.
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Field Service Management | ERP Services and Operations |
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2018 | 2018 |
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OSS/BSS | ERP Services and Operations |
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2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2012 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2019 | 2019 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2017 | 2017 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Shaw Communications
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Shaw Communications Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Shaw Communications Technographics
Shaw Communications is a Communications organization based in Canada,
with around 9000 employees and annual revenues of $4.16 billion.
Shaw Communications operates a diverse technology stack with applications such as
Bambora, TELUS Health Learning and FreeWheel Demandsuite,
covering areas like Payment Processing, Learning and Development and Agency Management.
Shaw Communications has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Bambora, TELUS and FreeWheel, A Comcast Company.
Shaw Communications recently adopted applications including
Bambora in 2022, FreeWheel Demandsuite in 2022 and StackPath CDN in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shaw Communications’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Shaw Communications’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shaw Communications technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.