Lighthouse Point, 33064-6849, FL,
United States
Sheehan Buick GMC Technographics
Sheehan Buick GMC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sheehan Buick GMC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Sheehan Buick GMC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sheehan Buick GMC has purchased the following applications: Reynolds and Reynolds Payroll for Payroll in 2018, Reynolds and Reynolds DMS for Dealership Management in 2013, ActivEngage for Chatbots and Conversational AI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sheehan Buick GMC is running and its propensity to invest more and deepen its relationship with Reynolds and Reynolds Company , ActivEngage , Gubagoo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sheehan Buick GMC revenues, which have grown to $11.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sheehan Buick GMC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sheehan Buick GMC Tech Stack and Enterprise Applications
Sheehan Buick GMC HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Reynolds and Reynolds Company | Legacy | Reynolds and Reynolds Payroll | Payroll | HCM | n/a | 2018 | 2018 |
In 2018, Sheehan Buick GMC implemented Reynolds and Reynolds Payroll as the dealer group’s payroll application. This placement is supported by Sheehan Auto Group job postings that list Reynolds and Reynolds experience as a preferred skill for HR and payroll roles, indicating active use of Reynolds systems for HR and payroll processes across the dealer organization.
Reynolds and Reynolds Payroll was used to manage core Payroll functions consistent with the Payroll category, including payroll calculation, tax withholding and filing support, direct deposit setup, and payroll reporting and recordkeeping. The Reynolds and Reynolds Payroll deployment aligns with typical dealer payroll workflows, centralizing employee payroll administration and time to pay reconciliation within the HR and payroll function.
Operational coverage appears centered on HR and payroll departments across the Sheehan Auto Group locations referenced in recruitment materials, including Lighthouse Point and Pompano Beach, FL, reflecting dealer group level adoption rather than a single-site pilot. Governance implications include role-based payroll administration and hiring criteria that specify vendor familiarity, which supports ongoing system ownership by HR and payroll teams and influences recruitment and training for payroll staff.
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Sheehan Buick GMC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Reynolds and Reynolds Company | Legacy | Reynolds and Reynolds DMS | Dealership Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Sheehan Buick GMC implemented Reynolds and Reynolds DMS to address core Dealership Management requirements across its retail operations. The deployment focused on aligning dealership workflows with the Reynolds and Reynolds DMS platform to support transactional and administrative functions for the dealer.
Reynolds and Reynolds DMS was configured to support standard dealership modules including inventory management, vehicle sales and finance and insurance workflow, service scheduling and repair order processing, parts inventory and ordering, accounting ledger and receivables, and customer relationship management for retention activities. The implementation emphasized configuration of F and I checklists, RO templates, parts pricing logic, and sales desk transaction workflows consistent with Dealership Management platform capabilities.
Operational coverage connected showroom, sales desk, parts counter, and service drive workflows, consolidating transaction records and financial postings within Reynolds and Reynolds DMS. The rollout targeted on site dealer operations in the United States and centralized back office processes to the DMS instance, providing a single system of record for sales, service, parts, and accounting functions.
Governance validated staff qualifications and operating procedures, the hiring profile explicitly preferred candidates with docuPAD and Reynolds and Reynolds experience to support daily operations and system configuration. Training and process documentation were oriented toward ensuring consistent use of Reynolds and Reynolds DMS across finance, service, parts, and sales teams, establishing operational controls for repair orders and F and I compliance.
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Sheehan Buick GMC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ActivEngage | Legacy | ActivEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Sheehan Buick GMC implemented ActivEngage on its website. ActivEngage was provisioned as a customer-facing solution in the Chatbots and Conversational AI category to support showroom lead capture and service appointment inquiries. The application name ActivEngage is embedded across site pages to surface real-time chat and staged conversational flows for inbound shoppers.
The deployment is structured as a web hosted chat widget that captures contact information, performs initial qualification, and routes conversations to sales and service personnel for follow up. Functional capabilities implemented include scripted conversational flows, lead capture forms, and live chat handoff consistent with Chatbots and Conversational AI workflows, supporting sales and service business functions across the dealership. Governance focused on operational staffing for chat coverage, standardized response templates, and routing rules to align conversational handling with existing dealership workflows.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Sheehan Buick GMC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2011 | 2011 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Sheehan Buick GMC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Automotive Dealership CRM | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2011 | 2011 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2018 | 2018 |
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Sheehan Buick GMC TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2013 | 2013 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Sheehan Buick GMC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Sheehan Buick GMC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Sheehan Buick GMC
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sheehan Buick GMC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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