Shell Energy Australia
275 George Street,
Brisbane, 4000, QLD,
Australia
Brisbane, 4000, QLD,
Australia
61 7 3024-9000
Utilities
Shell Energy Australia Technographics
Shell Energy Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shell Energy Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Shell Energy Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shell Energy Australia has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2016, JobAdder ATS for Applicant Tracking System in 2018, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shell Energy Australia is running and its propensity to invest more and deepen its relationship with Microsoft , JobAdder , Frontier Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shell Energy Australia revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shell Energy Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shell Energy Australia Tech Stack and Enterprise Applications
Shell Energy Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016 Shell Energy Australia implemented Microsoft Dynamics 365 for Finance and Operations as its core ERP platform in the ERP Financial category to consolidate finance, billing and operational ledger capabilities. The deployment was scoped to support finance, payments, billing, settlements, sales, products and pricing, and to integrate with Retail, Market Operations, Trading and Metering business functions.
Microsoft Dynamics 365 for Finance and Operations was configured to handle Finance and Payments systems, market interactions and customer portal workflows, with MS SQL and SSRS used for transactional reporting and Power BI dashboards established to track ICT scorecard performance and forecasts. The program also embedded an Automation Engineering Practice and prototyped automation technologies including RPA and chatbot patterns to improve delivery cadence and reduce manual workflows.
Integrations explicitly connected Dynamics 365 to market systems across Retail, Market Operations, Trading and Metering, and billing APIs run on an AWS platform with vendors and partners engaged to support cloud platform work. Delivery coordination included collaboration with Data Engineering on metering data science models, and alignment with IT Operations, Architecture and Program Management for release orchestration and environment stewardship.
Governance was strengthened through IT risk management policies, CI/CD and security practices, KPI frameworks and a divisional upskilling program that covered recruitment, onboarding and training. Reported outcomes tied to the program include a 33 percent decrease in production incidents, a 240 percent increase in deployments, a 25 percent improvement in delivery team workflows, delivery of 173 training programs in FY20, and a 60 percent processing efficiency improvement in the billing engine.
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Shell Energy Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobAdder | Legacy | JobAdder ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Shell Energy Australia implemented JobAdder ATS, an Applicant Tracking System, to manage public job vacancies and centralize hiring activity. JobAdder ATS is embedded on Shell Energy Australia’s careers site to present live job postings and capture candidate applications directly from the company website, supporting the HR and Talent Acquisition function for external hiring.
The deployment focused on standard Applicant Tracking System capabilities including job posting and distribution, candidate tracking and status pipelines, resume parsing and centralized applicant records, and candidate communication workflows. Configuration emphasized career site integration and structured vacancy pages to ensure applications flow into JobAdder ATS for review and processing.
Operational coverage centers on Shell Energy Australia’s recruitment workflows, with JobAdder ATS serving as the primary system of record for posted vacancies visible on the careers page. Governance and process changes included centralized vacancy publication, role based access for hiring managers and recruiters, and standardized candidate pipelines to streamline selection and interview coordination.
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Core HR | HCM |
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2014 | 2014 |
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Employee Self Service | HCM |
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2014 | 2014 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Shell Energy Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Shell Energy Australia implemented Microsoft 365 as its Collaboration platform. The deployment established a cloud Microsoft 365 tenant to centralize productivity and real time collaboration across the company.
The implementation configured core Microsoft 365 services including Exchange Online for email, Microsoft Teams for meetings and chat, SharePoint Online for intranet and document collaboration, and OneDrive for personal file storage. Configuration work focused on mailbox provisioning, Teams channels and meeting policies, SharePoint site architecture and document library structures, and user OneDrive provisioning to support document syncing and version control.
Microsoft 365 was rolled out to Shell Energy Australia’s approximately 500 employees in Australia, supporting business functions such as customer service, operations, and corporate shared services. The Collaboration deployment emphasized secure document collaboration, synchronous communications, and team based workflows aligned to utility operational and corporate processes.
Governance controls were applied through role based access, tenant level policy settings, and information governance configurations, combined with phased user onboarding and adoption training to manage change. Shell Energy Australia’s Microsoft 365 implementation supports ongoing internal communications, content lifecycle management, and collaborative work across the organization.
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Shell Energy Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Shell Energy Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Shell Energy Australia EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2020 |
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Shell Energy Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Shell Energy Australia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Shell Energy Australia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Shell Energy Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Database Management | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2020 | 2020 |
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Infrastructure as Code (IaC) | IaaS |
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2020 | 2020 |
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Shell Energy Australia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Shell Energy Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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Finance Director / CFO | Director | Finance | |
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Finance Manager | Manager | Finance | |
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Chief People Officer | CXO | HR | |
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Chief Information Officer | CXO | IT | |
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Chief Financial Officer | CXO | Finance | |
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Finance Manager - Generation & Assets | Manager | Investment | |
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Head of Technology, Retail B2B | Director | IT | |
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General Manager - B2C Technology & Strategy | Manager | IT | |
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Engineering Lead - SAP | Manager | Finance | |
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Enterprise / Cloud Solutions Architect | Manager | IT | |
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People Culture Remuneration & Reporting Coordinator | Non Manager | HR | |
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Senior HR Business Partner | Director | HR | |
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HR Leader | Non Manager | HR | |
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Talent & Diversity Manager | Manager | HR | |
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Apps Being Evaluated by Shell Energy Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Shell Energy Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Shell Energy Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Shell Energy Australia Technographics
Shell Energy Australia is a Utilities organization based in Australia,
with around 500 employees and annual revenues of $100.0 million.
Shell Energy Australia operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, JobAdder ATS and Microsoft 365,
covering areas like ERP Financial, Applicant Tracking System and Collaboration.
Shell Energy Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and JobAdder.
Shell Energy Australia recently adopted applications including
Cloudflare CDN in 2022, Lets Encrypt SSL in 2022 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shell Energy Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Shell Energy Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shell Energy Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.