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Shell Service Stations UK Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AVEVA Group Legacy AVEVA AR/VR Immersive Training Systems Learning and Development HCM n/a 2019 2020
In 2019, Shell Service Stations UK deployed AVEVA AR/VR Immersive Training Systems within its Learning and Development portfolio, working with AVEVA to develop a cloud-based, simulation-driven VR operator training programme called Operations Mastery. The deployment targeted operations and learning for Shell refining and process sites, with program coordination run from the United Kingdom and operational coverage intended for global sites. The implementation used cloud-hosted simulation engines and immersive VR scenarios to deliver standardized experiential HSE and operational training at scale. Functional capabilities implemented included scenario-based immersive simulation, experiential HSE lesson workflows, competency assessment and replayable training sessions, and centralized content management for consistent curriculum updates across sites, reflecting typical Learning and Development platform capabilities. Operational scope emphasized frontline operations and HSE teams in refining and process operations, integrating the AVEVA AR/VR Immersive Training Systems into existing operator training schedules and site learning workflows. The cloud approach enabled centralized provisioning of updated simulation content and distributed access to VR training stations at individual sites, supporting coordinated rollout and ongoing curriculum maintenance from the UK. Governance and rollout were structured to standardize safety and operational readiness training across sites, with experiential assessment embedded into training workflows to improve consistency of operator competency checks. The AVEVA and Shell programme was recognized with a Hydrocarbon Processing HSE award in 2020, and the implementation is described as improving consistency of safety training and readiness.
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AVEVA Group Legacy AVEVA PI System Asset Performance Management ERP Services and Operations n/a 2011 2012
In 2011, Shell Service Stations UK implemented the AVEVA PI System for Asset Performance Management as an enterprise operations data foundation. The AVEVA PI System was positioned to shift operations from reactive to predictive and to enable a Smart Foundation and digital twin across Europe and Asia-Pacific operations supporting streaming analytics and operational decisioning. The deployment leverages PI Super Collective and PI Asset Framework to centralize data contextualization and execute real-time calculations against time series data. PI Asset Framework was used to construct standardized asset hierarchies, contextual metadata, and derived attributes that enable consistent condition monitoring and predictive workflows. Operational coverage spanned Europe and Asia-Pacific, feeding contextualized PI data into streaming analytics and operational decisioning pipelines. The implementation targeted business functions in operations, asset management, and engineering to surface asset health indicators and to support predictive operational workflows. Governance emphasis centered on a centralized PI Super Collective topology and AF model governance to standardize tag conventions, calculations, and event frames across regional sites. The AVEVA PI System established the enterprise operations data foundation for Shell Service Stations UK to improve asset monitoring and to enable predictive workflows as part of its Smart Foundation initiative.
EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
C3.ai Legacy C3 AI ESG Environmental, Social, and Governance (ESG) EPM n/a 2023 2023
In 2023, Shell Service Stations UK conducted a proof-of-concept deployment of C3 AI ESG to support Environmental, Social, and Governance (ESG) use cases focused on sustainability reporting and materiality. C3.ai publicly described the engagement as a PoC and reported the work used natural language processing to generate targeted insights on evolving stakeholder ESG priorities. The implementation centered on C3 AI ESG capabilities for semantic extraction and stakeholder insight generation, employing NLP models to surface priority topics, tag stakeholder sentiment, and feed structured materiality mapping workflows. Functional configuration emphasized taxonomy alignment for sustainability reporting, automated extraction of narrative text, and mechanisms to translate unstructured stakeholder input into report-ready data sets. Operational integration for the PoC involved ingesting and normalizing textual stakeholder channels and internal sustainability data via connectors and data pipelines, enabling the sustainability and corporate reporting teams at Shell Service Stations UK in the United Kingdom to access synthesized insights. Business functions impacted included sustainability, corporate reporting, risk and compliance, and stakeholder engagement, with outputs designed to inform materiality assessments and reporting cadences. Governance during the PoC included model validation, review cycles for extracted insights, and a structured workflow for escalating material topics to sustainability stewards and reporting owners. The engagement is recorded in vendor filings as a proof-of-concept for C3 AI ESG rather than a production rollout, and the narrative positions Shell Service Stations UK C3 AI ESG Environmental, Social, and Governance (ESG) work as an exploratory application of NLP-driven stakeholder insight to support sustainability reporting and materiality processes.
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Computer-Aided Design (CAD) PLM and Engineering 1981 1981
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Internet of Things
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IoT Platform Internet of Things 2018 2021
IT Decision Makers and Key Stakeholders at Shell Service Stations UK
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Shell Service Stations UK Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Shell Service Stations UK Technographics

Shell Service Stations UK is a Oil, Gas and Chemicals organization based in United Kingdom, with around 1812 employees and annual revenues of $4.00 billion.

Shell Service Stations UK operates a diverse technology stack with applications such as AVEVA AR/VR Immersive Training Systems, AVEVA PI System and C3 AI ESG, covering areas like Learning and Development, Asset Performance Management and Environmental, Social, and Governance (ESG).

Shell Service Stations UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as AVEVA Group and C3.ai.

Shell Service Stations UK recently adopted applications including C3 AI ESG in 2023, AVEVA AR/VR Immersive Training Systems in 2019 and C3 IoT Platform in 2018, highlighting its ongoing modernization strategy.

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Our research team continuously updates Shell Service Stations UK’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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