Shepherds Bush Housing Group
Flanders Road,
London, W4 1NN,
United Kingdom
London, W4 1NN,
United Kingdom
44 20-8996-4200
Professional Services
Shepherds Bush Housing Group Technographics
Shepherds Bush Housing Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shepherds Bush Housing Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Shepherds Bush Housing Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shepherds Bush Housing Group has purchased the following applications: Infor SunSystems for ERP Financial in 2017, IRIS CascadeHR for Core HR in 2019, Voicescape Feedback for Survey and Questionnaire in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shepherds Bush Housing Group is running and its propensity to invest more and deepen its relationship with Infor , IRIS Software , Voicescape or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shepherds Bush Housing Group revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shepherds Bush Housing Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shepherds Bush Housing Group Tech Stack and Enterprise Applications
Shepherds Bush Housing Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Shepherds Bush Housing Group implemented Infor SunSystems as its core ERP Financial platform. The implementation centralized financial accounting for the UK based housing association of approximately 300 employees, establishing Infor SunSystems as the system of record for corporate finance and transactional accounting functions.
Deployment focused on standard financial modules within Infor SunSystems including general ledger, accounts payable, accounts receivable, fixed assets, budgeting and financial reporting, configured to support multi-entity consolidation and fund-oriented accounting typical of housing sector financials. The project explicitly required the ability to use SUN native tools, Microsoft Excel and other spreadsheet utilities to manipulate, reconcile and upload data, which shaped file formats, import routines and reporting pack design.
Operational coverage included the central finance team and transactional accounting teams responsible for property-related invoicing and supplier payments across the United Kingdom, with Infor SunSystems used for core ledger posting and statutory reporting. Integration approaches emphasized file-based exchange and spreadsheet-driven workflows to support upstream data preparation and downstream consolidation and reporting, avoiding assumptions about bespoke third party connectors.
Governance centered on a standardized chart of accounts, controlled data upload processes and reconciliations that incorporate SUN and Excel workpapers, combined with role based access controls for finance staff. Configuration work prioritized financial controls, automated posting rules and report distribution, embedding processes that rely on both Infor SunSystems and spreadsheet manipulation as part of regular month end and budgeting workflows.
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Expense Management | ERP |
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2014 | 2014 |
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Shepherds Bush Housing Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IRIS Software | Legacy | IRIS CascadeHR | Core HR | HCM | n/a | 2019 | 2019 |
In 2019 Shepherds Bush Housing Group implemented IRIS CascadeHR as its Core HR application to centralize HR administration for an organization of roughly 300 employees in the United Kingdom. The deployment focused on a cloud delivered Core HR platform, consolidating employee master records, role and contract details, and core workforce data under a single application to reduce manual spreadsheets and fragmented personnel files. The implementation serves the HR function across SBHG and interfaces with routine HR administration processes rather than being a point solution for individual teams.
Configuration emphasized standard Core HR capabilities, including employee self service, absence and leave management workflows, and structured onboarding records to streamline lifecycle events from hire to leaver. Payroll administration is handled through IRIS CascadeHR supported processes, giving the internal HR team the ability to defer specialist payroll tasks to vendor managed payroll services while retaining authoritative employee data in the HR system. The project applied role based access controls and workflow automation for change requests and approvals, aligning system configuration with HR operational practices.
Governance established HR as the data owner for employee records, with IRIS CascadeHR providing payroll processing expertise and operational payroll support, a model the HR lead described as delivering peace of mind and professional handling of payroll obligations. Rollout prioritized core HR and payroll touchpoints to reduce day to day administrative burden on a busy HR professional, while compliance oriented records and audit trails were configured to support statutory reporting needs in the United Kingdom. IRIS CascadeHR is used as the centralized Core HR application for SBHG, reinforcing vendor supported payroll handling alongside internal HR case and employee lifecycle management.
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Shepherds Bush Housing Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Voicescape | Legacy | Voicescape Feedback | Survey and Questionnaire | Collaboration | n/a | 2022 | 2022 |
In 2022, Shepherds Bush Housing Group deployed Voicescape Feedback to automate post-repair resident surveys and instrument real-time feedback for responsive repairs and customer service in West London, United Kingdom. Voicescape Feedback was implemented as a Survey and Questionnaire solution to capture resident experience immediately after repair events and to feed frontline teams with rapid insight.
The deployment focused on automated survey dispatch, real-time feedback capture, instant reporting and follow-up workflow capabilities. Configuration emphasized short post-repair questionnaires, automated triggers tied to repair completion events, and dashboards that provided case-level visibility for customer service and repairs coordinators.
Operational coverage centered on responsive repairs and customer service teams serving residents across West London, and the configuration supported outreach to more than 300 customers. Governance changes included creation of defined follow-up workflows and routing rules to drive contractor accountability and to surface cases requiring additional engagement, producing over 200 follow-ups since go-live.
Per the Voicescape case study, the implementation achieved around a 65% response rate and approximately 80% satisfaction across 300+ customers, enabled instant reporting for operational teams, improved resident relations through faster follow-up, and contributed to improved contractor accountability and frontline time savings.
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Shepherds Bush Housing Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2017 | 2017 |
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Shepherds Bush Housing Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Shepherds Bush Housing Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Shepherds Bush Housing Group
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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Director for Innovation | Director | Finance | |
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Director of Finance and Development | Director | Finance | |
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Apps Being Evaluated by Shepherds Bush Housing Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Shepherds Bush Housing Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Shepherds Bush Housing Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Shepherds Bush Housing Group Technographics
Shepherds Bush Housing Group is a Professional Services organization based in United Kingdom,
with around 300 employees and annual revenues of $25.0 million.
Shepherds Bush Housing Group operates a diverse technology stack with applications such as
Infor SunSystems, IRIS CascadeHR and Voicescape Feedback,
covering areas like ERP Financial, Core HR and Survey and Questionnaire.
Shepherds Bush Housing Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, IRIS Software and Voicescape.
Shepherds Bush Housing Group recently adopted applications including
Voicescape Feedback in 2022, Pathwire MailJet in 2020 and Microsoft Azure Cloud Services in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shepherds Bush Housing Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Shepherds Bush Housing Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shepherds Bush Housing Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.