Shiffler Equipment
745 South St,
Chardon, 44024, OH,
United States
Chardon, 44024, OH,
United States
1 440-285-9175
Retail
Shiffler Equipment Technographics
Shiffler Equipment Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shiffler Equipment and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Shiffler Equipment employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shiffler Equipment has purchased the following applications: Apple Pay for Payment Processing in 2021, WhosOn Hybrid Chat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shiffler Equipment is running and its propensity to invest more and deepen its relationship with Apple , Parker Software , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shiffler Equipment revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shiffler Equipment intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shiffler Equipment Tech Stack and Enterprise Applications
Shiffler Equipment ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Shiffler Equipment implemented Apple Pay on their website, adopting Payment Processing for online checkout. The deployment integrated Apple Pay into the site's e-commerce payment flow and website checkout, enabling device-initiated payments for customers using Apple devices. Implementation focused on embedding the Apple Pay button and client-side payment flow so tokenized payment credentials are presented during authorization.
Configuration emphasized web payment API patterns, tokenization and secure authorization within the browser checkout, aligning with Payment Processing functional workflows. Operational coverage is the company website e-commerce channel, impacting online sales and payments functions, and governance centered on checkout configuration, payment acceptance settings and incremental rollout on the site.
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Shiffler Equipment AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Parker Software | Legacy | WhosOn Hybrid Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Shiffler Equipment implemented WhosOn Hybrid Chat on its public website, adopting a Chatbots and Conversational AI solution to handle web‑initiated customer interactions and lead capture. The deployment is implemented as an embedded web chat widget served from the site, making WhosOn Hybrid Chat the primary conversational entry point for online shoppers and prospective customers visiting Shifflerequip.com. The implementation scope is focused on customer facing touchpoints for the retail business, supporting real time messaging and initial inquiry routing.
WhosOn Hybrid Chat provides automated messaging with live agent handoff, web session capture, and agent console style workflows, aligning with standard Chatbots and Conversational AI functional patterns for customer service and sales support. Operational ownership appears concentrated in customer service and sales teams who use the application to capture leads and resolve product or parts inquiries, with management of chat scripts and routing rules handled by site operations or support staff. The configuration emphasizes web embedding and session management as the core architectural elements of the WhosOn Hybrid Chat implementation.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Shiffler Equipment Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Shiffler Equipment adopted Microsoft 365 for Collaboration. The deployment covers the 50-employee retail organization in the United States, and Microsoft 365 is referenced on the company website, indicating use for external communications and site-related workflows.
Microsoft 365 is provisioned to deliver core Collaboration capabilities including Exchange Online email, Microsoft Teams for communications and meetings, SharePoint and OneDrive for document management and intranet content, and Office desktop and web applications for day to day productivity. Administration is managed through the Microsoft 365 admin center, providing centralized user and license management and role based access controls appropriate for a small retail operator. Shiffler Equipment uses Microsoft 365 to support communications, document management, and productivity business functions across its organization.
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Survey and Questionnaire | Collaboration |
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2022 | 2022 |
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Shiffler Equipment SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2010 | 2010 |
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Shiffler Equipment CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Shiffler Equipment PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2013 | 2013 |
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Shiffler Equipment IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Shiffler Equipment CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Shiffler Equipment
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Shiffler Equipment Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Shiffler Equipment IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Shiffler Equipment digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Shiffler Equipment Technographics
Shiffler Equipment is a Retail organization based in United States,
with around 50 employees and annual revenues of $5.0 million.
Shiffler Equipment operates a diverse technology stack with applications such as
Apple Pay, WhosOn Hybrid Chat and Microsoft 365,
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Shiffler Equipment has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, Parker Software and Microsoft.
Shiffler Equipment recently adopted applications including
Microsoft 365 in 2022, Typeform in 2022 and Apple Pay in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shiffler Equipment’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Shiffler Equipment’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shiffler Equipment technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.