Shift
Masonic 39 MT Building 2-4-5 Azabudai Minato-ku,
Tokyo, 106-0041,
Japan
Tokyo, 106-0041,
Japan
81 3 6809 1128
Professional Services
Shift Technographics
Shift Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shift and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4440 Shift employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shift has purchased the following applications: Lever by Employ for Applicant Tracking System in 2017, Adobe Connect for Audio Video and Web Conferencing in 2017, Dropbox Business for Enterprise Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shift is running and its propensity to invest more and deepen its relationship with Employ , ADP , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shift revenues, which have grown to $483.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shift intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shift Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, Shift deployed Lever by Employ as its Applicant Tracking System to capture and manage applications submitted through its public careers site. Lever by Employ was embedded on Shift's website and served as the primary system for external candidate intake and pipeline orchestration.
Configuration emphasized core Applicant Tracking System capabilities, including job posting management, candidate profile capture, multi stage pipeline configuration, interview scheduling, offer management, and role based access controls for recruiting stakeholders. Automation rules and standardized email templates were applied to streamline recruiter communications and enforce consistent candidate data handling across requisitions.
Operational coverage focused on Shift's recruiting and talent acquisition teams in Japan, aligning online job postings with internal requisition ownership and hiring stage definitions. Governance concentrated on centralized job templates, recruiter permissions, and standardized interview stage workflows to reduce process variance and maintain hiring compliance while routing all website applicants into Lever by Employ.
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Core HR | HCM |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Shift implemented Adobe Connect, an Audio Video and Web Conferencing application, embedding Adobe Connect on its corporate website to deliver live webinars and client-facing virtual meetings. The deployment emphasized persistent virtual rooms and web-based access, exposing Adobe Connect meeting links and landing pages through the site, and leveraged core conferencing capabilities such as screen sharing, session recording, interactive content pods, and polling.
Configuration work concentrated on Adobe Connect modules for meeting management, recording archives, file and content pods, and audience interaction features to support client engagement and professional services delivery. Operational coverage targeted external client communications and training workflows via the website user flow, with role-based access and scheduled sessions implemented as part of the web-embedded conferencing model, clarifying the relationship Shift Adobe Connect Audio Video and Web Conferencing client engagement.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2011 | 2011 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dropbox | Legacy | Dropbox Business | Enterprise Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Shift implemented Dropbox Business as its Enterprise Content Management solution. Shift uses Dropbox Business on their website and as a centralized repository for corporate and client-facing documents, aligning the application to content collaboration and document management business functions. The deployment supports web content publication workflows and secure document sharing across professional services delivery teams.
The Dropbox Business configuration included standard Enterprise Content Management capabilities such as file synchronization, shared links and version control, combined with folder-level permissioning and content lifecycle controls for governance. Operational scope covered corporate communications, marketing, and client delivery teams, with access controls and collaboration workflows tailored to professional services processes. Integrations focused on website content workflows and internal collaboration processes, with governance policies implemented to control external sharing and document retention.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2023 | 2023 |
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IT Service Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Shift
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Shift Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Shift Technographics
Shift is a Professional Services organization based in Japan,
with around 4440 employees and annual revenues of $483.0 million.
Shift operates a diverse technology stack with applications such as
Lever by Employ, Adobe Connect and Dropbox Business,
covering areas like Applicant Tracking System, Audio Video and Web Conferencing and Enterprise Content Management.
Shift has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Employ, Adobe Systems and Dropbox.
Shift recently adopted applications including
SolarWinds Server & Application Monitor in 2023, Dropbox Business in 2021 and Insightly Unbounce Conversion Intelligence Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shift’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Shift’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shift technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.