Beijing, 100036,
China
Shiji Group Technographics
Shiji Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shiji Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5018 Shiji Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shiji Group has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2018, Bablic for Web Content Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shiji Group is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shiji Group revenues, which have grown to $426.7 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shiji Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shiji Group Tech Stack and Enterprise Applications
Shiji Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Shiji Group deployed Zoho SalesIQ on its corporate website to enable conversational engagement and on-site visitor interaction. The deployment places Zoho SalesIQ within the companys Chatbots and Conversational AI footprint for customer facing web properties.
Zoho SalesIQ was configured as a lightweight web widget implementing live chat, bot driven routing, visitor monitoring, and lead capture workflows that are typical for Chatbots and Conversational AI implementations. Configuration included proactive chat triggers based on visitor behavior and form handoff to human agents, with session tracking and transcript capture for follow up. These functional modules support sales qualification, customer inquiries, and marketing lead capture across web touchpoints.
Architecturally the solution uses client side script embedded in web pages connecting to Zoho cloud services for session management and analytics, enabling centralized agent queues and persistent session histories. Operational ownership aligns with digital marketing, sales, and customer service teams, with governance focused on chat routing rules, escalation procedures, and standardized messaging templates. Rollout covered corporate web properties and branded sites to consolidate conversational engagement on Shiji Groups public online presence.
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Shiji Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Shiji Group implemented Microsoft 365 as its primary Collaboration platform. The deployment for the China headquartered professional services firm with roughly 5,018 employees is visible in public web assets that reference Microsoft 365, indicating the application is used beyond internal endpoints and into customer facing site tooling.
The Microsoft 365 implementation centers on core Collaboration capabilities such as cloud email, enterprise document management and intranet services, synchronous collaboration and conferencing, endpoint productivity applications, and personal file sync. Microsoft 365 is described in site indicators and aligns with category typical modules including mailbox hosting, team chat and meetings, SharePoint style content services, OneDrive file synchronization, and office authoring tools.
Operational scope focuses on enterprise collaboration workflows, document lifecycle management, and corporate email routing across the organization, with Microsoft 365 supporting corporate productivity and communication functions. The deployment is consistent with integrations into directory and identity workflows, content governance and document retention processes, and productivity automation that tie together authoring, sharing, and communications.
Governance elements for the Microsoft 365 environment include centralized tenant administration, role based access controls, user lifecycle management, and content governance policies administered by corporate IT. Rollout and ongoing management emphasize standardized collaboration practices and centralized configuration of collaboration settings to ensure consistent document and communication handling across business units.
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Collaboration | Collaboration |
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2022 | 2022 |
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Shiji Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bablic | Legacy | Bablic | Web Content Management | Content Management | n/a | 2019 | 2019 |
In 2019 Shiji Group implemented Bablic on its corporate website as a Web Content Management solution to manage public web content and support marketing and corporate communications. The implementation positions Bablic as the primary Web Content Management application for editorial control, content publishing, and multi language web content delivery across the corporate site.
The deployment is embedded on the public website and configured to provide content editing and publishing workflows aligned with Web Content Management functional patterns, including in place content authoring and staged publication. Operational coverage focuses on the corporate web property and impacts marketing and communications teams through centralized editorial governance, defined publishing workflows, and role based content stewardship.
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Shiji Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2016 | 2016 |
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Shiji Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incident Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Shiji Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Shiji Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Shiji Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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