Seoul, 100-724,
South Korea
Shinhan Bank Technographics
Shinhan Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shinhan Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13400 Shinhan Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shinhan Bank has purchased the following applications: PayCo for Payment Processing in 2021, ProDiscovery for Process Mining in 2019, R3 Corda Blockchain Platform for Blockchain Platform in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shinhan Bank is running and its propensity to invest more and deepen its relationship with PayCo , Puzzle Data Co. , R3 Corda or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shinhan Bank revenues, which have grown to $2.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shinhan Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shinhan Bank Tech Stack and Enterprise Applications
Shinhan Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayCo | Legacy | PayCo | Payment Processing | ERP | n/a | 2021 | 2022 |
In 2021, Shinhan Bank signed a business agreement with NHN PAYCO to jointly develop lifestyle financial services and a buy now pay later offering using PayCo in the Payment Processing category. The agreement positions PayCo as the payment processing platform to surface BNPL at PAYCO customer touchpoints and to leverage PAYCO customer data for transaction orchestration and customer interfacing.
Implementation scope focused on BNPL workflows, customer data driven underwriting inputs, checkout and payment orchestration, installment management, authorization and settlement flows typical of Payment Processing platforms. Integrations emphasize PAYCO customer touchpoints and data channels rather than naming specific systems, enabling coordinated payment initiation and user experience embedding across mobile and web channels in South Korea. Operational governance was established through the December 2021 business agreement with phased rollout activities estimated to have progressed into 2022, and program oversight aligned finance, payments operations, risk and digital channels. The project centers on joint development and operational coordination between Shinhan Bank and PayCo to deliver consumer lending and payments capabilities.
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Shinhan Bank Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Puzzle Data Co. | Legacy | ProDiscovery | Process Mining | Analytics and BI | n/a | 2019 | 2019 |
In 2019, Shinhan Bank implemented ProDiscovery from Puzzle Data Co., deploying a Process Mining capability to instrument and analyze operational processes. The engagement focused on applying Process Mining techniques to discover end to end process flows, support conformance checking, and generate visual process maps for high‑volume transactional workflows. ProDiscovery was used to surface process variants and sequence-level performance patterns, and the implementation emphasized event log ingestion and canonical event modeling to enable consistent analysis across disparate record sources.
Configuration centered on ProDiscovery modules for process discovery, variant analysis, conformance diagnostics, and interactive KPI dashboards. The implementation included data transformation and event correlation layers to normalize timestamps, case identifiers, and activity labels, and it provisioned visual analytics for cycle time, throughput, and bottleneck identification. ProDiscovery dashboards were instrumented to support drill down into case level traces and aggregate performance metrics, enabling operational teams to prioritize process investigations.
Operational coverage targeted core banking process domains such as payments processing, credit workflows, and customer service operations, with analytics consumption by process owners and operations managers. The rollout established governance around event schema standards, process owner roles, and recurring review cadences to operationalize findings from ProDiscovery. The narrative emphasizes ProDiscovery and the Process Mining category as the central technology used to create repeatable process analysis and monitoring capabilities within Shinhan Bank.
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Shinhan Bank Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| R3 Corda | Legacy | R3 Corda Blockchain Platform | Blockchain Platform | Blockchain | n/a | 2018 | 2018 |
In 2018, Shinhan Bank implemented R3 Corda Blockchain Platform. The bank is listed as a customer on the Corda network and deployed R3 Corda Blockchain Platform as a Blockchain Platform to pilot permissioned distributed ledger workflows for banking and financial services.
Deployment focused on running permissioned Corda nodes and CorDapps to support private smart contract execution and point to point consensus, with bank operated nodes participating in a governed network. Configuration emphasized transaction privacy and legal prose encapsulation typical of Corda implementations, while operational integration work centered on connecting node APIs to internal core banking and payment processing systems and downstream reconciliation processes. Governance and rollout centered on membership controls, node operational policies, and network-level participant agreements, aligning platform stewardship with existing banking compliance and operational teams.
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Shinhan Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Shinhan Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Shinhan Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-10-03 | Shinhan Bank | Evaluated | Finastra | Finastra Misys FusionBanking Loan IQ | Loan Management | ERP Services and Operations |