Austin, 78703, TX,
United States
Ship Station Technographics
Ship Station Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ship Station and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Ship Station employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ship Station has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Zendesk Chat for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ship Station is running and its propensity to invest more and deepen its relationship with Oracle , Zendesk , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ship Station revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ship Station intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ship Station Tech Stack and Enterprise Applications
Ship Station ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Ship Station implemented Oracle NetSuite ERP. The deployment centralized ERP Financial processes for a 40 employee professional services firm operating in the United States, focusing on core finance and billing operations. Implementation configured Oracle NetSuite ERP modules for general ledger, accounts payable, accounts receivable, tax posting, and billing, aligning chart of accounts and month end close workflows with company accounting practices.
The implementation leveraged the cloud delivered architecture of Oracle NetSuite ERP, enabling role based access controls and centralized transaction processing across finance and operations teams. Configuration work prioritized automated journal entries, invoice generation, and reconciliation workflows, and established period close sequencing and financial reporting structures. Governance emphasized process ownership within finance, with configuration controls and accounting policy alignment to support consistent ERP Financial operations.
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Ship Station AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Ship Station implemented Zendesk Chat on its website. Ship Station deployed Zendesk Chat to provide live web chat for customer support under the Chatbots and Conversational AI category, positioning the application to handle inbound customer conversations and first touch engagement on public web pages. The implementation centers on the Zendesk Chat embeddable widget and conversational session handling, aligning the application with customer support and inquiry triage business functions.
Configuration focuses on chat platform modules typical for this category, including an embeddable chat widget, agent presence and routing, canned responses, and session transcripts to preserve conversational history for follow up. Operational scope is the company website and the customer support organization, with governance and configuration maintained within support teams given Ship Station employee scale. No external system integrations were specified in the source notes, the deployment serves as a site-hosted conversational layer running Zendesk Chat.
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Ship Station Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Ship Station deployed Google Workspace (Formerly Google G-Suite) to provide core Collaboration capabilities across the organization. Ship Station implemented Google Workspace (Formerly Google G-Suite) to centralize email, calendaring, document collaboration, and cloud storage for its roughly 40 person professional services operation.
Configuration leveraged standard Google Workspace modules including Gmail, Google Calendar, Google Drive and Docs, together with the Google admin console for user and domain management. The implementation encompassed company wide user provisioning, group based access control and policy configuration, and administrative role separation to govern collaboration workflows supporting internal communications, project coordination and document version control.
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Ship Station Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Ship Station eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2023 | 2023 |
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Product Review Management | eCommerce |
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2015 | 2015 |
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Shipping Management | eCommerce |
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2019 | 2019 |
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Shipping Management | eCommerce |
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2017 | 2017 |
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Ship Station CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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CRM | CRM |
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2015 | 2015 |
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Customer Data Platform | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Ship Station ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Ship Station TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Ship Station PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2023 | 2023 |
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Ship Station IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ship Station
| First Name | Last Name | Title | Function | Department | Phone | |
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| President/CEO | CXO | Finance | ||||
| Co-founder & CTO | CXO | Finance | ||||
| VP of Marketing and Partnerships | VP | Marketing |
Apps Being Evaluated by Ship Station Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||