ShipHero
55 W Railroad Ave,
Garnerville, 10923, NY,
United States
Garnerville, 10923, NY,
United States
1 855-605-5222
Professional Services
ShipHero Technographics
ShipHero Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ShipHero and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 ShipHero employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ShipHero has purchased the following applications: Breezy HR Attract for Recruiting, Applicant Tracking System in 2021, Hubspot Live Chat for Chatbots and Conversational AI in 2020, Banzai Demio for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ShipHero is running and its propensity to invest more and deepen its relationship with Breezy HR , HubSpot , Banzai International or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ShipHero revenues, which have grown to $87.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ShipHero intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ShipHero Tech Stack and Enterprise Applications
ShipHero HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Breezy HR | Legacy | Breezy HR Attract | Recruiting, Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021 ShipHero implemented Breezy HR Attract as its Recruiting,Applicant Tracking System and embedded Breezy HR Recruiting Software and ATS functionality on its public careers pages. The deployment centers on Breezy HR Attract as the primary tool for job posting, applicant intake, and candidate engagement across corporate hiring channels.
Configuration focused on core ATS modules typical to the category, including careers site embedding, multi-stage candidate pipelines, resume parsing and candidate profile consolidation, interview scheduling and calendar coordination, and collaborative hiring scorecards. Breezy HR Attract was configured to support automated status updates and role-based access for recruiters and hiring managers, enabling standardized pipelines and structured interview workflows within the recruiting function.
Operationally the implementation covers ShipHero recruiting and HR teams and extends interaction points to hiring managers through the embedded careers site and shared candidate pipelines. Governance centered on centralized ATS ownership by the HR organization, configuration of user permissions and pipeline governance to enforce consistent hiring steps, and use of the Breezy HR Attract career site integration to capture and route inbound applicants into the applicant tracking workflows.
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ShipHero AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, ShipHero implemented Hubspot Live Chat on its public website. ShipHero deployed Hubspot Live Chat as a Chatbots and Conversational AI application to centralize web-based customer engagement and inbound lead capture for sales and customer support functions.
Configuration emphasized web widget placement, real-time conversational routing, templated responses, and escalation workflows to human agents, reflecting standard Chatbots and Conversational AI functional modules. Operational ownership was aligned to customer-facing teams on the website, with workflows focused on conversational handoff and message triage, positioning Hubspot Live Chat within ShipHero's customer support and demand capture business functions.
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ShipHero Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Banzai International | Legacy | Banzai Demio | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, ShipHero implemented Banzai Demio. Banzai Demio is categorized as Audio Video and Web Conferencing and is deployed as a web embedded SaaS webinar platform on ShipHero's website.
ShipHero Banzai Demio Audio Video and Web Conferencing supports marketing and sales functions by enabling product demos and webinars. The implementation focuses on customer facing webinar and demo capabilities consistent with Audio Video and Web Conferencing platforms, including event registration, live session hosting, attendee engagement features and on demand replay. ShipHero uses Banzai Demio for marketing led product demos and educational webinars, linking the application directly into public web pages to capture registrants and surface recordings.
Operational coverage spans marketing, sales enablement and customer success functions, where the platform supports lead capture, product demonstration workflows and ongoing customer education. Governance appears centered on web content integration and event scheduling control, with configuration oriented to embed playback and registration flows within ShipHero's site.
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Collaboration | Collaboration |
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2014 | 2014 |
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ShipHero Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2023 | 2023 |
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ShipHero SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2022 | 2022 |
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ShipHero CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ShipHero ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2021 | 2021 |
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ShipHero IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at ShipHero
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by ShipHero Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ShipHero IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ShipHero digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ShipHero Technographics
ShipHero is a Professional Services organization based in United States,
with around 300 employees and annual revenues of $87.0 million.
ShipHero operates a diverse technology stack with applications such as
Breezy HR Attract, Hubspot Live Chat and Banzai Demio,
covering areas like Recruiting, Applicant Tracking System, Chatbots and Conversational AI and Audio Video and Web Conferencing.
ShipHero has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Breezy HR, HubSpot and Banzai International.
ShipHero recently adopted applications including
DocuSign eSignature in 2023, 6sense Account Engagement Platform in 2023 and Mirakl Marketplace Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ShipHero’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ShipHero’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ShipHero technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.