Shopify
151 OConnor Street, Ground Floor,
Ottawa, K2P 2L8, ON,
Canada
Ottawa, K2P 2L8, ON,
Canada
1 613-241-2828
Retail
Shopify Technographics
Shopify Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shopify and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8100 Shopify employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shopify has purchased the following applications: Coupa Invoice for AP Automation in 2019, Lever by Employ for Applicant Tracking System in 2015, Oracle NetSuite SuiteFlow for Business Process Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shopify is running and its propensity to invest more and deepen its relationship with Coupa Software , Oracle , Stripe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shopify revenues, which have grown to $8.88 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shopify intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shopify Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Shopify deployed Coupa Invoice as part of its AP Automation implementation to support Accounts Payable operations in Canada. Coupa Invoice was used to centralize invoice capture and validation workflows across PO-backed and non-PO-backed invoices within the finance function.
The implementation leveraged Coupa Invoice capabilities for three-way matching between purchase order, receipt and invoice for PO-backed transactions, and for validation of non-PO invoices against the company legal data source BrightFlag. Operational activities documented in the accounting team included weekly pending receipt follow-ups to prompt requesters to create receipts, semi-monthly business follow-ups ahead of payment runs to secure approvals, and the preparation of month-end accruals based on received invoices and average estimates for invoices not yet received. Coupa Invoice was used in tandem with NetSuite for downstream accounting posting and GL coding checks.
Integrations explicit to the deployment included NetSuite for accounting entries and BrightFlag for legal vendor data verification, with operational handoffs to Procurement for first-time vendor and PO issues involving subsidiary or currency attributes. The rollout encompassed the Global accounts payable inbox for vendor communications and portal registration support, indicating cross-functional touch points between Accounts Payable, Procurement and Finance.
Governance and workflow changes implemented with Coupa Invoice focused on formalizing cadence and controls, including weekly and semi-monthly follow-up procedures, three-way match enforcement, accrual generation methodologies using invoice history, and GL account validation steps. These controls were applied to invoice processing, approvals and vendor inquiry resolution within Shopify’s AP Automation environment.
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ERP Financial | ERP Financial Management |
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2017 | 2017 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Shopify implemented Lever by Employ as its Applicant Tracking System. The deployment placed Lever by Employ at the center of Shopify recruiting, with the vendor-hosted jobs page powering application intake directly from the corporate careers site and public job URLs.
Implementation focused on standard Applicant Tracking System capabilities, including job requisition publishing, candidate application forms, pipeline stage tracking, interview coordination, and offer workflow orchestration. Lever by Employ was configured to reflect Shopify hiring stages and to provide recruiters and hiring managers with centralized candidate records and activity history.
Operational coverage emphasized the recruiting and talent acquisition function, with applications submitted through the Lever-hosted careers experience routed into a centralized recruiting queue. The integration with Shopify’s website preserved the employer-facing job catalog, while internal workflow instrumentation routed applicants to recruiting operations and hiring teams across the organization.
Governance centered on standardized pipeline definitions and role-based access for recruiters and hiring managers, aligning interview assignments and feedback capture with Shopify hiring processes. Data capture and candidate lifecycle workflows were structured to support consistent hiring governance and operational handoffs between recruiters and business stakeholders.
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Benefits Administration | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2014 | 2014 |
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Employee Engagement | HCM |
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2023 | 2023 |
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Employee Experience | HCM |
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2019 | 2019 |
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Interview Scheduling | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite SuiteFlow | Business Process Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Shopify implemented Oracle NetSuite SuiteFlow within its Business Process Management environment to formalize and automate key finance and HR workflows. The implementation sat inside a cloud first, SaaS-dominant application landscape, with the Senior Business Systems Analyst role closely partnered with Finance and HR stakeholders to translate business requirements into system design and operational workflows.
The deployment emphasized configurable workflow orchestration and custom development, using Oracle NetSuite SuiteFlow for approval routing and business rules, SuiteScript for bespoke automation logic, SuiteTalk for system integration endpoints, and Reports / Searches for operational reporting. A custom NetSuite solution was developed and implemented to automate the accounts payable process to a certain extent, reflecting category aligned automation such as form customization, scripted event handling, and workflow-triggered transaction processing.
Integrations were explicitly built and deployed using Dell Boomi, Workday Studio, and Workday EIB to synchronize worker related data between Workday, Salesforce, Oracle NetSuite and other cloud applications. Operational coverage focused on Finance and HR business functions, enabling cross functional data flows for worker records, transactional finance events, and reporting feeds across Shopify’s cloud application estate.
Governance and rollout practices included facilitation of requirement gathering sessions, preparation of functional process documentation, formulation of user acceptance test strategy and test cases, coordination and execution of testing, and ownership of enhancement documentation and release notes. Ongoing support responsibilities included system maintenance, platform enhancements, and planning for NetSuite upgrades and new releases while serving as the subject matter expert for the Oracle NetSuite SuiteFlow solution.
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Generative AI Platforms | AI Development |
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2023 | 2023 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2023 | 2023 |
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Blockchain Platform | Blockchain |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2011 | 2011 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2025 | 2025 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2023 | 2023 |
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Shipping Management | eCommerce |
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2017 | 2017 |
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Shipping Management | eCommerce |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing, Sales Engagement | CRM |
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2019 | 2019 |
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Call Center | CRM |
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2018 | 2018 |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2013 | 2013 |
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Customer Support | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2011 | 2011 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Lead Generation | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2008 | 2008 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2013 | 2013 |
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Sales Engagement | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2019 | 2019 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2019 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2021 | 2021 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incentive Compensation Management | SPM |
|
2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2018 | 2018 |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2017 | 2017 |
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Apps Development | PaaS |
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2015 | 2015 |
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Apps Development | PaaS |
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2014 | 2014 |
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Apps Development, Robotic Process Automation | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2008 | 2008 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management, Open-Source Database | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Vulnerability Management | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Shopify
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Shopify Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Shopify Technographics
Shopify is a Retail organization based in Canada,
with around 8100 employees and annual revenues of $8.88 billion.
Shopify operates a diverse technology stack with applications such as
Coupa Invoice, Lever by Employ and Oracle NetSuite SuiteFlow,
covering areas like AP Automation, Applicant Tracking System and Business Process Management.
Shopify has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coupa Software, Employ and Oracle.
Shopify recently adopted applications including
Riskified Chargeback Guarantee in 2025, Volument in 2024 and eTrigue DemandCenter in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shopify’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Shopify’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shopify technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.