Shoppers Drug Mart
243 Consumers Rd,
Toronto, ON M2J 4W8, ON,
Canada
Toronto, ON M2J 4W8, ON,
Canada
1 416-493-1220
Retail
Shoppers Drug Mart Technographics
Shoppers Drug Mart Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shoppers Drug Mart and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50000 Shoppers Drug Mart employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shoppers Drug Mart has purchased the following applications: Workday Recruiting for Recruiting, Applicant Tracking System in 2010, MicroStrategy ONE Analytics for Analytics and BI in 2015, TruTrace StrainSecure for Blockchain Platform in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shoppers Drug Mart is running and its propensity to invest more and deepen its relationship with Workday , UKG , MicroStrategy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shoppers Drug Mart revenues, which have grown to $11.91 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shoppers Drug Mart intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shoppers Drug Mart Tech Stack and Enterprise Applications
Shoppers Drug Mart HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2010 | 2010 |
In 2010, Shoppers Drug Mart implemented Workday Recruiting. Workday Recruiting serves as their Recruiting,Applicant Tracking System and is deployed as the applicant tracking layer exposed on the corporate careers site, where job listings and application intake are handled through the Workday-hosted careers experience.
The implementation configures core recruiting functions typical of an ATS, including job requisition creation and approval workflows, candidate application intake, candidate record and status tracking, and offer orchestration within Workday Recruiting. The deployment emphasizes careers site integration, with job posting feeds and referral source parameters used to route applicants from shoppers.ca into the Workday Recruiting application.
Operational scope covers enterprise hiring for Shoppers Drug Mart and is aligned with the companys talent acquisition and HR business functions. Governance appears to center on centralized job posting controls and requisition approval processes to standardize recruiting workflows across corporate and retail hiring teams.
Workday Recruiting is the primary Recruiting,Applicant Tracking System for Shoppers Drug Mart and is instrumented on the company careers site to manage candidate flows and application sources into the HR recruiting backbone. This configuration positions Talent Acquisition to operate a single ATS-backed careers channel via Workday Recruiting.
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Workforce Management | HCM |
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2003 | 2003 |
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Workforce Scheduling | HCM |
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2003 | 2003 |
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Shoppers Drug Mart Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015 Shoppers Drug Mart implemented MicroStrategy ONE Analytics to centralize Analytics and BI capabilities and provide enterprise reporting and decision support for merchandising, store operations and corporate functions. The MicroStrategy ONE Analytics deployment served as the primary Analytics and BI platform for consolidated reporting across retail operations and corporate teams.
MicroStrategy ONE Analytics was configured to use MS SQL Server as the operational data store, with Microstrategy used for data extraction, manipulation and visualization. Implementation work included building database views and programmatic reporting routines to execute scheduled and ad hoc reporting tasks efficiently, and provisioning interactive dashboards and report distribution for business users.
The architecture emphasized standardized data views and programmatic reporting processes to maintain metric consistency across departments, with operational coverage spanning corporate analytics and store-level reporting. Governance focused on cataloging views and reporting programs, and embedding MicroStrategy ONE Analytics into existing report production workflows to support repeatable analytics practices.
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Shoppers Drug Mart Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| TruTrace | Legacy | TruTrace StrainSecure | Blockchain Platform | Blockchain | n/a | 2019 | 2019 |
In 2019, Shoppers Drug Mart ran a blockchain-secured pilot using TruTrace StrainSecure, a Blockchain Platform, to increase transparency and product verification for medical cannabis in Canada. The pilot targeted supply chain and product validation workflows and completed Phase 1 in 2019, moving toward full production later that year.
TruTrace StrainSecure was configured to capture verified laboratory results and genome level identifiers, anchoring those records on the Blockchain Platform to create immutable verification artifacts and traceability records. Functional capabilities implemented included verified test data ingestion, record immutability, and publication workflows for clinical verification.
Operational coverage centered on the medical cannabis supply chain in Canada, with data flows from laboratory test sources into TruTrace StrainSecure and outward publication to clinician and patient channels. Integrations focused on ingesting laboratory test data and exposing verification outputs to clinician interfaces and patient facing portals, preserving provenance and enabling product verification at point of care.
Governance changes emphasized chain of custody documentation and standardized verification workflows for test and genome level data, and publication policies were updated so clinicians and patients could access verified records. The pilot completed Phase 1 in 2019 and advanced toward full production later that year, enabling verified test and genome level data to be published to clinicians and patients.
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Shoppers Drug Mart Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Shoppers Drug Mart Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Shoppers Drug Mart eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Review Management | eCommerce |
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2021 | 2021 |
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Shoppers Drug Mart CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2016 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Shoppers Drug Mart ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Shoppers Drug Mart Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2015 | 2016 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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Shoppers Drug Mart IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Network Management and Monitoring | IaaS |
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2015 | 2015 |
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Servers, Storage and Networking | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Shoppers Drug Mart
| First Name | Last Name | Title | Function | Department | Phone | |
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Director, Preferred Networks and Business Intelligence | Director | IT | |
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Senior Manager Data & Analytics | Manager | IT | |
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Lead - Infra Solutions Architecture/Engineering - Business Intelligence, Analytics, MDM Systems | Manager | IT | |
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Senior Director Finance - Merchandising & Real Estate | Director | Finance | |
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Vice President, Corporate Controller | VP | Finance | |
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Vice President, Finance | VP | Finance | |
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Director, Supply Chain Finance | Director | Supply Chain | |
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Senior Director, Financial Systems & Integration | Director | IT | |
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VP Finance, Health Care Businesses | VP | Finance | |
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Director, Finance, Merchandising and Optimum | Director | Finance | |
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Senior Director, Finance | Director | Finance | |
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SVP Human Resources | VP | HR | |
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Senior Director, Finance, Retail Financial Process | Director | Finance | |
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Senior Vice President Supply Chain | VP | Supply Chain | |
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VP, Supply Chain | VP | Supply Chain | |
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Director Supply Chain and Logistics | Director | Supply Chain | |
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Senior Vice President Human Resources | VP | HR | |
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Senior HR Director - Eastern Canada | Director | HR | |
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Vice President Operations | VP | Operations | |
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Senior Director, Human Resources | Director | HR | |
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Senior Director, Human Resources | Director | HR | |
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Senior Vice President Human Resources | VP | HR | |
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International Talent Acquisition Manager | Manager | HR | |
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Senior Director, Human Resources | Director | HR | |
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VP IT Strategy and Secuirty Officer | VP | IT | |
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Director IT | Director | Finance | |
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Senior IT Manager, Operations | Manager | IT | |
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Vice President - Infrastructure Operations | VP | Operations | |
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Apps Being Evaluated by Shoppers Drug Mart Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Shoppers Drug Mart IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Shoppers Drug Mart digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Shoppers Drug Mart Technographics
Shoppers Drug Mart is a Retail organization based in Canada,
with around 50000 employees and annual revenues of $11.91 billion.
Shoppers Drug Mart operates a diverse technology stack with applications such as
Workday Recruiting, MicroStrategy ONE Analytics and TruTrace StrainSecure,
covering areas like Recruiting, Applicant Tracking System, Analytics and BI and Blockchain Platform.
Shoppers Drug Mart has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, MicroStrategy and TruTrace.
Shoppers Drug Mart recently adopted applications including
DocuSign eSignature in 2022, PowerReviews Ratings and Reviews in 2021 and MediaMath in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shoppers Drug Mart’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Shoppers Drug Mart’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shoppers Drug Mart technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.