ShoppersStop
Umang Tower 5th Floor Mindspace, Off. Link Road Malad (West),
Mumbai, 400064,
India
Mumbai, 400064,
India
91 22 4249 7000
Retail
ShoppersStop Technographics
ShoppersStop Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ShoppersStop and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5403 ShoppersStop employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ShoppersStop has purchased the following applications: SAP S/4 HANA for ERP Financial in 2019, Oracle Retail Xstore Point-of-Service for Point Of Sale in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ShoppersStop is running and its propensity to invest more and deepen its relationship with SAP , Pine Labs , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ShoppersStop revenues, which have grown to $338.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ShoppersStop intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ShoppersStop Tech Stack and Enterprise Applications
ShoppersStop ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Oracle E-Business Suite | SAP S/4 HANA | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, ShoppersStop implemented SAP S/4 HANA as its ERP Financial core platform. The delivery was executed as a greenfield SAP S/4 HANA implementation with the system positioned to centralize financial processing for the retail business.
SAP S/4 HANA was configured to support category-aligned financial capabilities including financial accounting, controlling, procure-to-pay and order-to-cash workflows, and master data management, reflecting standard ERP Financial functional modules and transactional controls. The implementation emphasized configuration and process alignment between finance and operational retail functions to establish a single financial ledger and streamlined accounting processes.
The program included migration from Oracle E-Business Suite and addressed operational coexistence with other major systems handled by the IT organization, notably Hyperion and the HRMS platform, with data migration and reconciliation activities across those systems. Technical stewardship for the rollout leveraged internal database administration expertise across Oracle, MySQL and MS SQL to support cutover, data transformation and validation for SAP S/4 HANA.
Governance was organized around an internal application owner model, with the deputy general manager serving as application owner and a core team responsible for application management services, conceptualization and execution of software projects, and relationship management with software service providers and partners. Rollout and operational ownership focused on finance and supporting business functions across product categories and regions, with the in-house IT organization maintaining ongoing AMS and upgrade responsibilities.
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Payment Processing | ERP |
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2008 | 2008 |
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ShoppersStop ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail Xstore Point-of-Service | Point Of Sale | ERP Services and Operations | Infodart Technologies | 2014 | 2014 |
In 2014, ShoppersStop implemented Oracle Retail Xstore Point-of-Service as its Point Of Sale solution to standardize in-store transaction processing and store operations. The deployment used Oracle Retail Xstore Point-of-Service version 13.4.6 and was scoped to address point-of-sale transactions across the retailer's footprint in India.
The implementation encompassed ORCO, ORBO, ORPOS and SalesInterface modules, with hands-on installation and configuration of POS, BO, CO and the SalesInterface. Infrastructure components included installation of Oracle 11g Database and WebLogic Application Server to support application services and data persistence. Infodart Technologies provided end-to-end implementation and support for the ORPOS rollout, covering installation, configuration and operational handover tasks.
Operational coverage delivered successful Go-Live implementation for more than 120 stores across the country, spanning small, medium, large and very large format ShoppersStop stores and affiliated brand outlets such as M.A.C Cosmetics, Estee Lauder, Bobbi Brown, HomeStop and Mothercare. Governance and rollout workstreams focused on POS transaction processing, back-office reconciliation and sales interface flows to ensure consistent pricing, sales capture and upstream data flow to corporate reporting systems.
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Retail Management | ERP Services and Operations |
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2014 | 2014 |
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Retail Management | ERP Services and Operations |
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2014 | 2014 |
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ShoppersStop Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, ShoppersStop deployed Cisco Webex Meetings as part of its Audio Video and Web Conferencing capabilities. Cisco Webex Meetings is implemented on the ShoppersStop website to provide browser-based meeting join flows and web conferencing access for external attendees and internal staff.
The implementation leverages core Audio Video and Web Conferencing functionality including video conferencing, screen sharing, recording and browser client connectivity, with configuration focused on embeddable meeting experiences on the corporate site. The presence of Cisco Webex Meetings on the website indicates centralized provisioning of meeting endpoints and standardized meeting controls to support web-facing events, customer engagement sessions and remote collaboration across corporate teams.
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Collaboration | Collaboration |
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2015 | 2015 |
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ShoppersStop eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2015 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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ShoppersStop SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Real-Time Transportation Visibility | SCM |
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2019 | 2019 |
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ShoppersStop CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics, Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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ShoppersStop ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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ShoppersStop PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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ShoppersStop IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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ShoppersStop CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF), Identity and Access Management (IAM), Endpoint Detection and Response (EDR), DDoS Protection | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at ShoppersStop
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by ShoppersStop Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ShoppersStop IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ShoppersStop digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ShoppersStop Technographics
ShoppersStop is a Retail organization based in India,
with around 5403 employees and annual revenues of $338.0 million.
ShoppersStop operates a diverse technology stack with applications such as
SAP S/4 HANA, Oracle Retail Xstore Point-of-Service and Cisco Webex Meetings,
covering areas like ERP Financial, Point Of Sale and Audio Video and Web Conferencing.
ShoppersStop has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Oracle and Cisco Systems.
ShoppersStop recently adopted applications including
Cisco Webex Meetings in 2021, Findify Personalization in 2021 and Adobe Audience Manager in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ShoppersStop’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ShoppersStop’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ShoppersStop technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.