Brackenfell, 7560,
South Africa
Shoprite South Africa Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Shoprite South Africa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 142772 Shoprite South Africa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shoprite South Africa has purchased the following applications: Amazon CloudFront for Content Delivery Network in 2025, GK Engage for Customer Engagement in 2024, Paymenow for Earned Wage Access in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shoprite South Africa is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , GK Software , PubMatic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shoprite South Africa revenues, which have grown to $12.41 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shoprite South Africa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon CloudFront | Content Delivery Network | IaaS | n/a | 2025 | 2025 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| GK Software | Legacy | GK Engage | Customer Engagement | CRM | n/a | 2024 | 2024 | In 2024, Shoprite South Africa deployed GK Engage as part of a rapid GK OmniPOS rollout across approximately 2,450 stores in South Africa, tying customer engagement capabilities directly into the refreshed point of sale footprint. The work centered on in-store operations and CRM and loyalty enablement, positioning GK Engage within the broader CLOUD4RETAIL/OmniPOS ecosystem to deliver in-store customer engagement functionality at scale. GK Engage, classified as Customer Engagement, was implemented to provide core loyalty and CRM capabilities that operate at the point of sale. Implementation scope focused on loyalty management and customer profile consolidation, with campaign execution and real-time loyalty triggers at checkout to support enrollment, points accrual and redemption flows. Configuration emphasized POS-triggered events and customer data capture to ensure consistent engagement workflows between store associates and back-office marketing teams. Integration was executed between GK Engage and the GK CLOUD4RETAIL OmniPOS platform, enabling bi-directional messaging between in-store terminals and the cloud-based engagement stack. Operational coverage encompassed all Shoprite South Africa store sites involved in the OmniPOS rollout, with the engagement layer orchestrated alongside POS transaction processing to minimize friction in cashier workflows and loyalty interactions. Governance and rollout were organized around store operations and CRM ownership, with process changes concentrating on streamlined loyalty enrollment at checkout and standardized engagement workflows for store staff. Reported outcomes from the deployment include faster transactions, improved store processes and the establishment of a foundation for omnichannel customer engagement using GK Engage and the CLOUD4RETAIL/OmniPOS platform. | |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Paymenow | Legacy | Paymenow | Earned Wage Access | HCM | n/a | 2022 | 2022 | In 2022, Shoprite South Africa implemented Paymenow as an Earned Wage Access solution to give frontline employees access to a portion of already earned wages and to provide vouchers for essentials. The Paymenow Earned Wage Access deployment targeted Shoprite retail frontline staff and was implemented to support HR and payroll driven financial wellbeing initiatives in South Africa. The implementation used core Earned Wage Access capabilities including earned wage requests, voucher issuance workflows for essentials, employee enrollment and authorization controls, and payroll adjacent settlement processes. Paymenow was configured to surface earned pay entitlements and to manage disbursement approvals through HR and payroll administration interfaces. Integration scope centered on direct connectivity with Shoprite payroll processes and HR operations, enabling earned wage extraction from validated payroll records without naming the payroll system. Operational coverage included store level frontline employees across Shoprite in South Africa and impacted business functions including HR, payroll, and store operations through changed payout workflows and employee support procedures. Governance was organized through HR and payroll controls for enrollment and payout authorization, embedding Paymenow into existing financial wellbeing programs. Paymenow impact reporting and press coverage linked the deployment to reduced financial stress and improved employee outcomes according to Paymenow reporting and media articles. |
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Order Management | SCM |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Point Of Sale | ERP Services and Operations |
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2024 | 2024 |
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