Munich, 80339,
Germany
Shore GmbH Technographics
Shore GmbH Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shore GmbH and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Shore GmbH employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shore GmbH has purchased the following applications: absence.io for Absence and Leave Management in 2016, Hubspot Live Chat for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shore GmbH is running and its propensity to invest more and deepen its relationship with absence.io , HubSpot , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shore GmbH revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shore GmbH intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shore GmbH Tech Stack and Enterprise Applications
Shore GmbH HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| absence.io | Legacy | absence.io | Absence and Leave Management | HCM | n/a | 2016 | 2016 |
In 2016, Shore GmbH began using absence.io for Absence and Leave Management across its Munich operations. Shore implemented absence.io in April 2016 to provide 24/7 visibility into vacation balances and to centralize absence tracking for roughly 150 employees, enabling self service status checks and simple online reporting of absences.
absence.io was configured to deliver employee self service modules for vacation balance display, absence requests, and one click sick reporting, with automated notifications routed to team leaders and manager approval workflows. The implementation included an HR overview dashboard that consolidated absence records and made employee-submitted information available to HR at a glance, reflecting standard Absence and Leave Management functional workflows such as request approvals, balance visibility, and notification triggers.
Operational governance emphasized team leader approvals and an HR administrator role for oversight, with company wide adoption following the April 2016 rollout in Munich. Shore reported reduced need for phone based absence notifications and faster access to employee leave information, characterizing the solution as well designed and enjoyable to use while enabling HR to obtain required information fast and at a glance.
|
Shore GmbH AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Shore GmbH deployed Hubspot Live Chat on its public website as part of its Chatbots and Conversational AI investment to establish a direct, web-based messaging channel for prospects and customers. The deployment targeted the corporate site maintained from Germany, aligning with Shore GmbH’s professional services front office needs and the company’s ~100 employee operational scale.
Hubspot Live Chat was configured as a site-embedded chat widget offering real-time messaging, pre-chat capture fields, canned responses, and conversational bot flows to handle routine inquiries and qualify leads. Conversation transcripts and contact details are retained inside the Hubspot Live Chat environment for follow-up, and the implementation leveraged the application’s conversation routing and shared inbox capabilities to distribute interactions to sales and service users.
Operational ownership sits with customer-facing teams, where chat handling workflows and response templates were standardized to support consistent engagement and handoff procedures. Governance included availability scheduling on the website, script and FAQ maintenance to reduce response variance, and training for agents to use Hubspot Live Chat for lead capture and issue triage.
|
Shore GmbH Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Shore GmbH implemented Google Workspace (Formerly Google G-Suite) as its cloud collaboration platform. Google Workspace (Formerly Google G-Suite) is used as a centrally managed, SaaS Collaboration solution supporting corporate email, calendaring, document collaboration, and meeting tooling across the company, and its use is observable on the Shore website.
The deployment leverages core functional modules such as Gmail, Calendar, Drive with shared Docs, Sheets and Slides, and Meet for synchronous conferencing, with tenant administration performed through the Google Workspace admin console for user provisioning, group management, and domain settings. Governance is organized around centralized identity and access controls, tenant-level sharing policies, and mobile device management configured via the admin interface to support core business functions including sales, customer success, marketing and operations, consolidating email, calendar and document workflows under a single Collaboration platform.
|
Shore GmbH CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2015 | 2015 |
|
|
|
|
|
CRM | CRM |
|
2014 | 2014 |
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Shore GmbH ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
|
|
|
|
|
Incident Management | ITSM |
|
2016 | 2017 |
|
Shore GmbH PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2023 | 2023 |
|
|
|
|
|
Transactional Email | PaaS |
|
2015 | 2015 |
|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
Shore GmbH IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Shore GmbH
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Shore GmbH Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||