Shout! Factory
2034 Armacost Avenue,
Los Angeles, 90025, CA,
United States
Los Angeles, 90025, CA,
United States
1 -310-979-5880
Media
Shout! Factory Technographics
Shout! Factory Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shout! Factory and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 85 Shout! Factory employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shout! Factory has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, USPS Click-N-Ship for Shipping Management in 2023, Quantum Metric Continuous Product Design for Customer Analytics in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shout! Factory is running and its propensity to invest more and deepen its relationship with Oracle , USPS , Quantum Metric or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shout! Factory revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shout! Factory intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shout! Factory Tech Stack and Enterprise Applications
Shout! Factory ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Shout! Factory implemented Oracle NetSuite ERP to consolidate its finance operations. The deployment used Oracle NetSuite ERP as a cloud SaaS platform to centralize core ERP Financial functions for the companys US-based finance and accounting teams, emphasizing a single chart of accounts, centralized period close, and role-based security to standardize financial controls and compliance for a mid-sized media firm with approximately 85 employees.
Configuration focused on typical ERP Financial modules, including general ledger, accounts payable, accounts receivable, billing and revenue recognition, fixed asset management, and procure-to-pay workflows, with settings aligned to media revenue workflows such as licensing and royalty-oriented revenue recognition. Automation of order-to-cash and month-end close workflows and standardized reporting templates were implemented to support financial statement generation and operational bookkeeping, while governance established formal close schedules and segregation of duties through role-based access and documented accounting workflows to support repeatable monthly and annual accounting processes.
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Shout! Factory eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| USPS | Legacy | USPS Click-N-Ship | Shipping Management | eCommerce | n/a | 2023 | 2023 |
In 2023, Shout! Factory integrated USPS Click-N-Ship into its website to deliver Shipping Management functionality for its direct to consumer commerce operations. Shout! Factory USPS Click-N-Ship Shipping Management supports order fulfillment and shipping operations by linking checkout orders to postage purchasing and tracking workflows.
Configuration and functional scope emphasize typical Shipping Management capabilities, including label generation, postage purchase, rate calculation, address validation, and shipment tracking. USPS Click-N-Ship is used to automate label printing and postage settlement and to generate shipment tracking numbers that are written back into order records and customer notifications.
Operational ownership is centered on ecommerce and fulfillment teams, with customer service leveraging shipment status and tracking for inquiry resolution. Governance focuses on order to shipment workflows, manifesting and label batching procedures, and centralized shipment orchestration enabled by the website integration, with operator workflows for returns handling and fulfillment processing.
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Shout! Factory CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quantum Metric | Legacy | Quantum Metric Continuous Product Design | Customer Analytics | CRM | n/a | 2017 | 2017 |
In 2017, Shout! Factory implemented Quantum Metric Continuous Product Design on their public website under the Customer Analytics category. The deployment of Quantum Metric Continuous Product Design was oriented toward client side web instrumentation, capturing user interaction data to support continuous product design workflows for the media publisher.
Configuration centered on standard Customer Analytics capabilities, including event capture, funnel analysis, behavioral session capture and aggregated user behavior metrics to inform product and UX decision making. Implementation work focused on page level and clickstream instrumentation, event taxonomy configuration, and dashboarding that exposed product performance signals to cross functional teams.
The architecture reflects a cloud delivered analytics service with client side JavaScript instrumentation embedded in the site, streaming interaction data to Quantum Metric for processing and visualization. Operational coverage was the corporate website, with the output consumed by product management, UX and engineering teams to prioritize iterative fixes and feature work.
Governance emphasis was placed on instrumentation standards and taxonomy to ensure consistent event naming and repeatable analysis, and workflows routed insights into product review cycles and engineering backlog prioritization. Quantum Metric Continuous Product Design is referenced consistently as the Customer Analytics tool supporting Shout! Factory's web product analytics and user behavior investigation.
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Customer Engagement | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Shout! Factory ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Shout! Factory PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Shout! Factory IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Shout! Factory CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Shout! Factory
| First Name | Last Name | Title | Function | Department | Phone | |
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VP Business Affairs | VP | Operations | |
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VP Finance | VP | Finance | |
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COO | CXO | Finance | |
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Apps Being Evaluated by Shout! Factory Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Shout! Factory IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Shout! Factory digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Shout! Factory Technographics
Shout! Factory is a Media organization based in United States,
with around 85 employees and annual revenues of $10.0 million.
Shout! Factory operates a diverse technology stack with applications such as
Oracle NetSuite ERP, USPS Click-N-Ship and Quantum Metric Continuous Product Design,
covering areas like ERP Financial, Shipping Management and Customer Analytics.
Shout! Factory has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, USPS and Quantum Metric.
Shout! Factory recently adopted applications including
USPS Click-N-Ship in 2023, comScore Activation in 2021 and Rejoiner Email Marketing in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shout! Factory’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Shout! Factory’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shout! Factory technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.