Sidian Bank
7th Floor, K-Rep Centre, Wood Avenue,
Nairobi, x,
Kenya
Nairobi, x,
Kenya
254 711-058000
Banking and Financial Services
Sidian Bank Technographics
Sidian Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sidian Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Sidian Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sidian Bank has purchased the following applications: Temenos T24 for Core Banking in 2016, Tawk.to for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sidian Bank is running and its propensity to invest more and deepen its relationship with Temenos , NLS Tech Solutions , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sidian Bank revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sidian Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sidian Bank Tech Stack and Enterprise Applications
Sidian Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Sidian Bank implemented Temenos T24 as its Core Banking platform. The 2016 program included a focused interface re-implementation during a Temenos T24 upgrade from Release R10 to R18, addressing connectivity, message mappings and runtime compatibility between core modules and channel endpoints. Project workstreams covered configuration of core account processing and transaction engines to align with the upgraded T24 runtime and release behavior.
Temenos T24 was configured to support standard Core Banking functional areas such as deposit account processing, loan lifecycle management, payments, teller workflows and general ledger posting, with parameterization of business rules and product templates. Integration efforts emphasized rebuilding interface adapters, canonical mapping and middleware orchestration to stabilize both real-time and batch interface flows, while testing, cutover sequencing and interface versioning governed the staged rollout across operations and IT teams. Governance included formal release controls and staged validation by banking operations to coordinate the R10 to R18 transition.
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Core Banking | ERP Services and Operations |
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2012 | 2012 |
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Sidian Bank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Sidian Bank implemented Tawk.to to introduce Chatbots and Conversational AI capabilities on its public website. The deployment centered on an embedded Tawk.to web chat widget delivered via client-side script, providing a live chat interface, automated greeting triggers, chat transcript capture, visitor context, and an agent dashboard for handling inbound website inquiries.
The implementation covers customer-facing digital channels and supports the bank’s frontline customer service and digital channels teams, with workflows adjusted to route web chats to assigned agents and capture interaction history for follow up. Tawk.to is used as the primary conversational interface on Sidian Bank’s site, aligning chat handling, transcript retention, and agent queueing with existing customer support operations without disclosed integrations to other systems.
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Sidian Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Sidian Bank implemented Microsoft 365 under the Collaboration category. The deployment supports core productivity and communications for the 500-employee Kenya-based bank and the corporate website explicitly references Microsoft 365 as part of the bank's application footprint.
The Microsoft 365 implementation centers on standard Collaboration capabilities, including enterprise email, document collaboration and file synchronization, and real-time conferencing and chat. Configuration signals are consistent with Exchange Online style mail management, SharePoint and OneDrive style document libraries and synchronization, and Teams style collaboration for internal communications and meeting orchestration.
Operational coverage appears focused on corporate functions that manage customer-facing channels and internal workflows, with governance aligned to banking requirements through centralized access controls, mail and document retention policies, and role-based provisioning. The presence of Microsoft 365 on the public site indicates vendor-aligned tooling is part of the bank's digital productivity stack, supporting collaboration, information governance, and communications across corporate and branch operations.
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Sidian Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2021 | 2021 |
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Sidian Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Sidian Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Sidian Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Sidian Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sidian Bank IT executives and key decision makers. This section highlights Sidian Bank's latest recorded technology evaluations, including Temenos T24 for Core Banking on 2024-11-19. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sidian Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-11-19 | Sidian Bank | Evaluated | Temenos | Temenos T24 | Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Sidian Bank Technographics
Sidian Bank is a Banking and Financial Services organization based in Kenya,
with around 500 employees and annual revenues of $25.0 million.
Sidian Bank operates a diverse technology stack with applications such as
Temenos T24, Tawk.to and Microsoft 365,
covering areas like Core Banking, Chatbots and Conversational AI and Collaboration.
Sidian Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Temenos, Tawk.to and Microsoft.
Sidian Bank recently adopted applications including
Napier Continuum in 2021, Tawk.to in 2019 and Mimecast Email Security in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sidian Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sidian Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sidian Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.