Zug, 6300,
Switzerland
Siemens Building Technologies Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Siemens Building Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 28069 Siemens Building Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Siemens Building Technologies has purchased the following applications: Flexera FlexNet Embedded for Software Licensing in 2011, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2021, ON24 Digital Experience Platform for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Siemens Building Technologies is running and its propensity to invest more and deepen its relationship with Flexera , Salesforce , ON24 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Siemens Building Technologies revenues, which have grown to $7.63 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Siemens Building Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Flexera | Legacy | Flexera FlexNet Embedded | Software Licensing | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Siemens Building Technologies implemented Flexera FlexNet Embedded for Software Licensing. The deployment targeted embedded license management across Siemens Building Technologies product lines, integrating license enforcement into device firmware and application stacks to manage feature entitlement and activation.
The implementation leveraged Flexera FlexNet Embedded capabilities such as runtime license enforcement libraries, entitlement and activation workflows, secure license key storage, and feature-based licensing controls integrated into build and provisioning pipelines. Architecturally the solution combined on-device enforcement with centralized entitlement and activation services, and operational scope included product engineering, firmware development, quality assurance, and field provisioning, with governance focused on license packaging, digital signing, and policy configuration for device lifecycle licensing.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Siemens Building Technologies deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website. The implementation is categorized as Chatbots and Conversational AI and serves as a web based live chat channel for customer engagement around building systems and services. Deployment uses the Salesforce Chat web widget embedded in customer facing pages to capture inbound inquiries, initiate live sessions, and log conversation transcripts. Configuration emphasizes real time agent handoff and session capture to support follow up and case workflows.
Implemented functional components align with Chatbots and Conversational AI capabilities, including the web chat widget for session initiation, an agent console for live response, queueing and routing rules for session distribution, and persistent conversation logging for operational review. The rollout is focused on digital customer engagement on the Siemens Building Technologies site, with governance and operational ownership centered on customer service and field support functions. Configuration and routing logic reflect standard conversational AI workflows such as proactive chat invocation, session routing, and transcript retention for downstream service processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ON24 | Legacy | ON24 Digital Experience Platform | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Siemens Building Technologies deployed ON24 Digital Experience Platform on their website as a Collaboration solution to support digital events and content experiences. The implementation centers on embedding the ON24 Digital Experience Platform into web properties to deliver live webinars, virtual event sessions and on-demand content directly through corporate web pages.
Configuration focused on standard Collaboration capabilities, including webinar delivery and scheduling, on-demand content libraries, audience engagement tools and engagement analytics for content performance and lead capture. The ON24 Digital Experience Platform is described as the front-line digital events and content hub, configured to present event registration, session streaming and post-event on-demand playback through Siemens Building Technologies web flows.
Operational scope emphasized marketing and events use cases, with the platform used to support customer engagement, product briefings and thought leadership content on the corporate site. Governance practices aligned with enterprise content publishing workflows and event production processes, standardizing how sessions are published, registration is managed and engagement data is captured for downstream marketing operations. The deployment is positioned as an integrated Collaboration layer on the Siemens Building Technologies web estate rather than an isolated tool.
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Event Management | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Enablement | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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