Kokkola, 67600,
Finland
Sievi Group Technographics
Sievi Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sievi Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 Sievi Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sievi Group has purchased the following applications: Giosg Live Chat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2015, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sievi Group is running and its propensity to invest more and deepen its relationship with Giosg , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sievi Group revenues, which have grown to $87.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sievi Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sievi Group Tech Stack and Enterprise Applications
Sievi Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Giosg | Legacy | Giosg Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 Sievi Group deployed Giosg Live Chat on its website to enable real-time customer engagement and on-site support. Giosg Live Chat was implemented as an embedded conversational interface consistent with the Chatbots and Conversational AI category, delivering proactive chat triggers, visitor context capture, structured pre-chat data collection, and session routing to designated agent queues.
Operational configuration concentrated on customer-facing channels for sales and support, with agent pools, business hour routing, and escalation workflows configured to hand complex inquiries to internal teams. Governance covered ongoing script and message management, operator guidelines and training, and periodic tuning of chat flows and triggers by Sievi Group personnel to keep conversational content aligned with product and service information.
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Sievi Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Sievi Group deployed Microsoft 365 for Collaboration to support its 130 employee operations in Finland. Sievi Group uses Microsoft 365 on its website and has positioned Microsoft 365 as the primary collaboration platform for internal communications and document workflows.
The deployment follows a cloud hosted Microsoft 365 tenant model that centralizes user and license administration in a single subscription. Functional capabilities implemented include Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for meetings and chat, OneDrive for personal file storage, and Office desktop and web apps for productivity. Governance is managed through tenant level administration with role based access controls and centralized account provisioning consistent with Microsoft 365 administration practices.
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Sievi Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, Sievi Group deployed Hotjar on its public website sievitalo.fi to instrument visitor behavior and support Customer Experience analysis. The Hotjar implementation used the client side JavaScript snippet to enable session recordings and heatmaps across key marketing and product pages. Implementation scope was limited to the external website and focused on understanding on-site navigation and form interactions.
Configuration emphasized Hotjar modules including session recordings, heatmaps, and form analytics to surface usability issues and user journey friction. Operational coverage included marketing and product stakeholders who used Hotjar insights to prioritize UX adjustments and content remediation, with sampling and page level instrumentation controls configured inside Hotjar to limit capture scope and focus analysis. The deployment rested on client side instrumentation and site tagging practices, with governance centered on controlled recording configuration and targeted analysis workflows.
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sievi Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Sievi Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Sievi Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Sievi Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sievi Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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