Rockville, 20852, MD,
United States
Silver Diner Technographics
Silver Diner Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Silver Diner and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Silver Diner employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Silver Diner has purchased the following applications: Stripe Payments for Payment Processing in 2020, Corvirtus Hiring Tracker for Applicant Tracking System in 2013, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Silver Diner is running and its propensity to invest more and deepen its relationship with Stripe , Corvirtus , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Silver Diner revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Silver Diner intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Silver Diner Tech Stack and Enterprise Applications
Silver Diner ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Silver Diner implemented Stripe Payments as its online payment solution, deploying Stripe Payments on the company website to process customer transactions. This implementation is classified under Payment Processing and is focused on capturing e-commerce payments through the Silver Diner web storefront.
The deployment leverages standard Payment Processing capabilities including card payment acceptance, client-side tokenization, hosted checkout flows, dispute handling, and settlement orchestration. Configuration work emphasized secure payment capture and server-side payment confirmations, aligning with typical gateway and processor workflows.
Integration scope centers on embedding Stripe Payments into the website checkout, using client and server API interactions to tokenize card data and transmit authorization requests to the payment network. Operational coverage targets customer-facing online orders and the web checkout experience, with transaction records surfaced through the Stripe Payments dashboard for operational visibility.
Governance and operational controls rely on centralized payment administration via the Stripe Payments console, enabling transaction monitoring, reporting exports for reconciliation, and support for PCI compliance responsibilities. Rollout and process changes were concentrated on standardizing web checkout payment flows and establishing monitoring procedures for payment exceptions and disputes.
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Silver Diner HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Corvirtus | Legacy | Corvirtus Hiring Tracker | Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013, Silver Diner implemented Corvirtus Hiring Tracker as its Applicant Tracking System. The Corvirtus Hiring Tracker is deployed on Silver Diner’s public website to capture external applications and to centralize candidate intake for recruiting across the United States, supporting hiring for a 1,200 employee retail organization.
Corvirtus Hiring Tracker was configured to support standard Applicant Tracking System capabilities, including job posting management, requisition workflows, candidate application forms embedded on the career site, resume parsing, applicant tracking and status management, interview scheduling, and reporting dashboards. Configuration aligned with segmented hiring workflows typical for hourly store level roles and corporate positions, with role based access for recruiters, hiring managers, and operations supervisors.
The implementation emphasizes career site integration as the primary intake channel, directing applications into Corvirtus Hiring Tracker for centralized review and routing. Governance was established around requisition approvals and candidate routing to hiring managers and corporate talent acquisition, and the system is used as the ATS on Silver Diner’s website to standardize external recruitment intake and application handling.
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Silver Diner Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Silver Diner implemented Microsoft 365 as its Collaboration platform. The company website references Microsoft 365 in the site source, confirming the application is part of Silver Diner's public and internal technology footprint for Collaboration and employee productivity.
The Microsoft 365 deployment at Silver Diner includes standard Collaboration capabilities such as Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for real time communications and meetings, and OneDrive for endpoint file sync and sharing. Microsoft 365 is used to support core business functions including internal communications, content collaboration, and knowledge sharing across corporate and store teams.
References to Microsoft 365 in the web source imply integration between the corporate web presence and the Microsoft 365 tenant, aligning web authentication or content delivery with enterprise identity and collaboration services. Operational coverage is focused on Silver Diner's United States operations, supporting corporate headquarters and restaurant staff through centralized collaboration tooling.
Governance around Microsoft 365 Collaboration likely centers on identity and access controls, mailbox and SharePoint site provisioning workflows, and Teams channel lifecycle management, aligning IT controls with retail operational needs. The narrative ties Silver Diner, Microsoft 365, Collaboration and internal business functions together to reflect an enterprise grade collaboration platform deployed in 2019.
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Silver Diner CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Loyalty | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Silver Diner IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Silver Diner CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Silver Diner
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Silver Diner Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||