AI Buyer Insights:

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Sir Robert McAlpine Tech Stack and Enterprise Applications

Sir Robert McAlpine HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle JD Edwards EnterpriseOne HCM Core HR HCM n/a 2015 2015
Payroll HCM 2015 2015
Time and Attendance HCM 2015 2015
Sir Robert McAlpine Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2018 2018
In 2018, Sir Robert McAlpine Ltd implemented Adobe Connect for Audio Video and Web Conferencing and embedded the application on its public website. The deployment provided a web-accessible conferencing layer to deliver external webinars and customer-facing virtual sessions directly through the corporate site. Adobe Connect was configured to support hosted virtual meeting rooms, webinar hosting, content sharing, screen sharing and session recording, reflecting standard Audio Video and Web Conferencing functional modules. The implementation emphasized web entry and media playback workflows, enabling scheduled sessions and on-demand recordings to be surfaced on the website. Operational coverage included external engagement via the website and internal project communication use cases, affecting communications and client engagement functions. Governance focused on session scheduling, user and rights management, and content lifecycle controls to maintain consistent web-based access and playback.
Collaboration Collaboration 2019 2019
Sir Robert McAlpine CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy FreshDesk Customer Support Customer Support CRM n/a 2021 2021
In 2021 Sir Robert McAlpine Ltd implemented FreshDesk Customer Support in the Customer Support category. The deployment used the cloud-hosted FreshDesk Customer Support application embedded on the corporate website to capture inbound client queries and project-related support requests through a web support widget and web forms. Configuration focused on core Customer Support capabilities, including ticketing and queue management, a public knowledge base for self-service, automated workflow rules for ticket routing, and SLA and escalation policies. FreshDesk Customer Support was configured with canned responses, priority tagging, and automation to standardize first-response and assignment flows. Operational coverage centered on handling client-facing enquiries and on-site project issues via the website entry points, with routed queues feeding support agents responsible for client services and project delivery. Integrations were implemented through the website embedding and form capture, positioning FreshDesk Customer Support as the primary web-facing incident and query intake channel. Governance work established ticket ownership rules, SLA-driven escalation paths, and knowledge base editorial controls to maintain response consistency across projects. Training and process alignment emphasized standardized triage, assignment, and resolution workflows to operationalize the FreshDesk Customer Support deployment.
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Sir Robert McAlpine PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
Sir Robert McAlpine IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2019 2019
Sir Robert McAlpine CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019
Secure Web Gateways (SWG) CyberSecurity 2016 2016

IT Decision Makers and Key Stakeholders at Sir Robert McAlpine

First Name Last Name Title Function Department Email Phone
Senior Human Resources Business Partner Manager HR
Senior HR Business Partner Manager HR
Operations Director Director Finance
People Director Director HR
Payroll Administrator Manager Finance

Apps Being Evaluated by Sir Robert McAlpine Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sir Robert McAlpine IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sir Robert McAlpine digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Sir Robert McAlpine Technographics
Sir Robert McAlpine is a Construction and Real Estate organization based in United Kingdom, with around 1630 employees and annual revenues of $1.28 billion.
Sir Robert McAlpine operates a diverse technology stack with applications such as Oracle JD Edwards EnterpriseOne HCM, Adobe Connect and FreshDesk Customer Support, covering areas like Core HR, Audio Video and Web Conferencing and Customer Support.
Sir Robert McAlpine has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Adobe Systems and Freshworks.
Sir Robert McAlpine recently adopted applications including FreshDesk Customer Support in 2021, Salesforce Sales Cloud in 2021 and Twilio Sendgrid in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sir Robert McAlpine’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Sir Robert McAlpine’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sir Robert McAlpine technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.