Sitecore
101 California Street Suite 1600,
San Francisco, 94111, CA,
United States
San Francisco, 94111, CA,
United States
1 415-380-0600
Professional Services
Sitecore Technographics
Sitecore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sitecore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 Sitecore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sitecore has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Docebo LMS for Learning and Development in 2022, Adobe WorkFront for Business Process Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sitecore is running and its propensity to invest more and deepen its relationship with Oracle , Docebo , Jobvite or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sitecore revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sitecore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sitecore Tech Stack and Enterprise Applications
Sitecore ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Sitecore implemented Oracle NetSuite ERP to centralize ERP Financial operations. The deployment was led regionally with the finance team assisting a broader global rollout, focusing on transactional finance and month-end processes across accounts payable, accounts receivable, billing, and collections.
Oracle NetSuite ERP was configured to support detailed account analysis, month-end close processing and reporting, and preparation of monthly general ledger reconciliations. Functional capabilities instituted included bank reconciliation approvals, revenue recognition and amortization schedule processing, and compilation of sales and revenue data to feed budgeting workflows.
Operational scope covered multiple departments and regional finance teams, with a supervisor overseeing a cross-functional staff of eight spanning A/P, A/R, billing and collections. Process changes included new procedures implemented both inside Oracle NetSuite ERP and in external operating practices, controls for reconciliations and approvals, and structured support for annual audits and for filing state and federal tax returns.
Day to day activities centered on reconciling and running revenue recognition and amortization schedules, approving monthly bank reconciliations, and compiling sales and revenue analyses to assist budget preparation. These operational responsibilities were anchored in Oracle NetSuite ERP ledgers and reporting capabilities to standardize financial close and reporting workflows.
|
Sitecore HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docebo | Legacy | Docebo LMS | Learning and Development | HCM | n/a | 2022 | 2022 |
In 2022, Sitecore implemented Docebo LMS on its public website as a Learning and Development delivery platform. The deployment centers on Docebo LMS as the learner-facing engine for online course delivery and content distribution, embedded into site pages to provide direct access to training for customers and external users.
The Docebo LMS implementation leverages standard Learning and Development capabilities including course and curriculum management, a centralized course catalog, learner portals, certification and learning pathway constructs, and support for packaged content standards such as SCORM and xAPI for tracking. Configuration work focused on content ingestion workflows, role-based access to learning assets, and reporting dashboards for course completion and learner activity.
Operationally the Docebo LMS instance is positioned to support customer education and partner enablement as well as internal skills development for professional services staff, integrating with the Sitecore website authentication and content delivery channels to present training within the corporate site experience. Administration and governance are organized around centralized learning administration and catalog ownership, with operational processes for course publication and learner enrollment established to sustain ongoing content updates.
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2015 | 2015 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2023 | 2023 |
|
Sitecore ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe WorkFront | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Sitecore deployed Adobe WorkFront as a core Business Process Management platform to manage web publishing and content intake workflows on its website. Adobe WorkFront was provisioned to provide structured process orchestration and to act as the authoritative Business Process Management application for campaign and content delivery processes.
Configuration focused on workflow orchestration, templated project plans, task and resource management, forms-driven intake, approval routing, and automated notifications. The Adobe WorkFront implementation emphasized status tracking and sequence control to coordinate content staging and publishing steps consistent with standard Business Process Management capabilities.
Operational scope centered on marketing, web operations, and content teams with the application embedded in website publishing pipelines. Governance was adjusted to establish centralized process ownership, editorial approval gates, and staged rollout across web properties, accompanied by role-based training for content editors and web producers.
|
Sitecore AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2018 | 2018 |
|
|
|
|
|
Intelligent Process Automation | AI-Powered Application |
|
2022 | 2022 |
|
Sitecore Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
|
|
|
|
Collaboration | Collaboration |
|
2024 | 2024 |
|
Sitecore Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Web Content Management | Content Management |
|
2017 | 2017 |
|
|
|
|
|
Web Content Management | Content Management |
|
2005 | 2005 |
|
Sitecore CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2021 | 2021 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2023 | 2023 |
|
|
|
|
|
Customer Engagement | CRM |
|
2023 | 2023 |
|
|
|
|
|
Customer Support | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2012 | 2012 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2023 | 2023 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2024 | 2024 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2015 | 2015 |
|
Sitecore ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2019 | 2019 |
|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
|
|
|
|
IT Service Management | ITSM |
|
2015 | 2015 |
|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2021 | 2021 |
|
Sitecore SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Sales Performance Management | SPM |
|
2018 | 2018 |
|
Sitecore TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2023 | 2023 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2023 | 2023 |
|
Sitecore PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Sitecore IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2011 | 2011 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Database Management, Open-Source Database | IaaS |
|
2023 | 2023 |
|
Sitecore CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Sitecore
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
CFO | CXO | Finance | |
|
|
|
VP - Corporate Finance | VP | Finance | |
|
|
|
Senior Accounting Manager | Manager | Finance | |
|
|
|
Senior Finance Manager | Manager | Finance | |
|
|
|
Lead QA | Non Manager | IT | |
|
Apps Being Evaluated by Sitecore Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sitecore IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sitecore digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Sitecore Technographics
Sitecore is a Professional Services organization based in United States,
with around 1700 employees and annual revenues of $500.0 million.
Sitecore operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Docebo LMS and Adobe WorkFront,
covering areas like ERP Financial, Learning and Development and Business Process Management.
Sitecore has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Docebo and Adobe Systems.
Sitecore recently adopted applications including
Zoho Mail in 2024, Qualified X in 2024 and Jobvite in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sitecore’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sitecore’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sitecore technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.