Mount Vernon, 98274, WA,
United States
Skagit Regional Health Technographics
Skagit Regional Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Skagit Regional Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 570 Skagit Regional Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Skagit Regional Health has purchased the following applications: Epicor HCM for Core HR in 2015, Epic MyChart for Electronic Health Record in 2021, Rocket.chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Skagit Regional Health is running and its propensity to invest more and deepen its relationship with Epicor , Medical Information Technology , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Skagit Regional Health revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Skagit Regional Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Skagit Regional Health Tech Stack and Enterprise Applications
Skagit Regional Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor HCM | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Skagit Regional Health implemented Epicor HCM in a Core HR deployment to consolidate employee records and centralize HR administration across its regional healthcare operations. The implementation targeted core human resources functions for an organization of approximately 570 employees in the United States.
Configuration focused on Core HR capabilities such as centralized personnel records, benefits administration, position and job tracking, and workflow-driven HR transactions. Reporting and operational analytics were delivered using SQL Microsoft Report Builder alongside Epicor HCM to produce operational HR reports and support payroll and benefits reconciliations.
The technical environment referenced familiarity with Meditech and Kronos and SQL Microsoft Report Builder, indicating operational coexistence with clinical systems and timekeeping tools used by Skagit Regional Health. Epicor HCM served as the primary HR application within that environment, with data flows architected to support HR operations and reporting across departments.
Governance emphasis reflected a preference for certified HR administration, with job requirements calling out PHR or SPHR and experience with technical training, which implies HRIS administration and knowledge transfer responsibilities rested with internal HR and HRIS teams. Role based security, administrative segregation of duties, and procedural ownership for HR workflows were part of the implementation narrative for Epicor HCM.
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Payroll | HCM |
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2015 | 2015 |
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Talent Management | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Skagit Regional Health ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic MyChart | Electronic Health Record | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 Skagit Regional Health implemented Epic MyChart on its public website. Epic MyChart is deployed as the patient-facing component of the organization’s Electronic Health Record, providing web-based access for patients to view clinical information and self-service services.
The deployment includes standard patient portal capabilities typical of Epic MyChart, including appointment scheduling, secure messaging with care teams, delivery of laboratory and imaging results, access to medication lists and prescription renewal requests, and online visit summaries. Epic MyChart was configured and surfaced through skagitregionalhealth.org to centralize patient engagement workflows and clinician-patient communications aligned with Electronic Health Record patient access patterns.
Operational coverage is focused on patient access and outpatient service interactions, with portal enrollment, identity verification, and consent management implemented through the website flow. Governance adjustments addressed account administration and message triage to align clinical teams with inbound patient communications. The MyChart portal operates within the Epic Systems ecosystem, maintaining synchronization between the public-facing portal and the underlying Epic EHR backend.
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Skagit Regional Health AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Skagit Regional Health implemented Rocket.chat as a website chat solution, deploying Rocket.chat to support patient and visitor interactions. The deployment was positioned within the Chatbots and Conversational AI category, delivering a conversational interface on the public website to handle real-time messaging and automated conversational flows for front-door inquiries. The implementation exposed Rocket.chat’s web widget components across site pages, enabling live chat engagement and scripted responses consistent with Chatbots and Conversational AI functional patterns. This configuration prioritized patient-facing communication channels on the hospital’s public web presence.
Configuration work focused on embedding Rocket.chat into the existing website, provisioning channels, and defining user roles to route incoming conversations to patient services and contact center staff. Administrators implemented moderation controls, reusable response templates, and conversational scripts to standardize message handling and escalation workflows. Operational coverage is centered on the public website and patient-facing contact functions, with governance practices assigned to patient services for oversight and message triage. The technical architecture is a web-embedded Rocket.chat instance delivering real-time chat and conversational UI components within Skagit Regional Health’s web infrastructure.
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Skagit Regional Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Skagit Regional Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Skagit Regional Health IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2023 | 2023 |
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Skagit Regional Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Skagit Regional Health CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Skagit Regional Health
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Skagit Regional Health Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||