List of Epic MyChart Customers
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United States
Since 2010, our global team of researchers has been studying Epic MyChart customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epic MyChart for Electronic Health Record from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epic MyChart for Electronic Health Record include: CVS Health, a United States based Healthcare organisation with 219000 employees and revenues of $372.81 billion, Cigna Healthcare, a United States based Insurance organisation with 71295 employees and revenues of $244.38 billion, Optum, a United States based Insurance organisation with 95000 employees and revenues of $105.40 billion, Ascension, a United States based Healthcare organisation with 142000 employees and revenues of $27.20 billion, Upmc, a United States based Healthcare organisation with 100000 employees and revenues of $26.00 billion and many others.
Contact us if you need a completed and verified list of companies using Epic MyChart, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Epic MyChart customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Access Community Health Network | Healthcare | 1200 | $186M | United States | Epic Systems | Epic MyChart | Electronic Health Record | 2017 | n/a |
In 2017, Access Community Health Network implemented Epic MyChart as part of its Electronic Health Record environment supplied by Epic Systems. The implementation focused on patient engagement and scheduling workflows used by patient access and clinical teams within the organization.
Epic MyChart was configured alongside core Epic modules including Cadence, Prelude and RTE, creating linked capabilities for patient portal access, appointment scheduling, and registration workflows. Configuration work centered on mapping user authentication, patient record visibility, and appointment lifecycle events between modules.
Integrations tied Epic MyChart to Cadence and Prelude so appointment data and registration status surface directly in the patient portal, aligning front desk scheduling, patient access, and clinical scheduling functions. Integration design emphasized synchronization of patient identifiers and event feeds to maintain coherent patient experience across the Electronic Health Record stack.
Operational governance and rollout leveraged in house IS training and application support, as evidenced by internal roles such as Manager of IS Training and Senior Application Analyst responsible for Cadence, Prelude, RTE and MyChart. Governance activities included centralized application administration, role based access controls, and training led go live support to establish ongoing application stewardship.
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Adena Health System | Healthcare | 4100 | $1.0B | United States | Epic Systems | Epic MyChart | Electronic Health Record | 2022 | n/a |
In 2022, Adena Health System deployed Epic MyChart as its patient-facing Electronic Health Record portal on its website. The implementation positions Epic MyChart to provide online patient access across Adena Health System, using the adena.org/mychart endpoint to federate patient engagement channels with clinical workflows.
Configured Epic MyChart modules include the patient portal for medical record access, appointment scheduling, secure messaging with clinicians, prescription refill requests, online bill pay, and test result delivery. The configuration uses role based access controls, multi factor authentication options, and consent management aligned with healthcare privacy requirements.
The MyChart instance operates as the public facing front end to Adena's Epic Systems EHR platform, synchronizing patient demographics, encounters, orders, and clinical documentation. Operational coverage spans patient access, ambulatory clinics, outpatient registration, pharmacy, and revenue cycle touch points that interact with the portal.
Governance is managed by IT leadership together with patient access and compliance teams, who oversee user provisioning, message triage protocols, and updates to registration workflows to support portal driven intake and clinician communication. Rollout activities centered on website integration and activation of patient accounts, with clinical staff adopting secure messaging and test result notification workflows.
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AdvantageCare Physicians | Healthcare | 1300 | $600M | United States | Epic Systems | Epic MyChart | Electronic Health Record | 2016 | n/a |
In 2016, AdvantageCare Physicians implemented Epic MyChart within its Electronic Health Record program. The deployment placed Epic MyChart as the patient portal component integrated into ambulatory clinical operations across the group.
The implementation included configuration of Epic MyChart alongside EpicCare Ambulatory, Order Transmittal, and Care Everywhere modules, creating an integrated ambulatory centric Electronic Health Record footprint. Epic MyChart was configured for patient messaging, appointment scheduling, results viewing, and secure communications tied to clinical documentation and electronic orders.
Operational coverage focused on ambulatory clinics and care coordination functions, with EpicCare Ambulatory supporting clinician workflow and Order Transmittal enabling electronic order routing across diagnostic and referral workflows. Care Everywhere provided interoperability for external clinical record exchange while Epic MyChart served as the patient facing access layer for messaging and results.
Governance was staffed with dedicated Epic analyst resources, including Sr. Epic Analyst personnel responsible for configuration, build governance, and ongoing support across MyChart and adjacent modules. The program followed phased ambulatory activation and clinician governance for ordering and messaging workflows to align EHR configuration with practice operations.
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Healthcare | 92000 | $18.0B | United States | Epic Systems | Epic MyChart | Electronic Health Record | 2022 | n/a |
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Healthcare | 155000 | $15.8B | United States | Epic Systems | Epic MyChart | Electronic Health Record | 2021 | n/a |
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Non Profit | 155000 | $9.2B | United States | Epic Systems | Epic MyChart | Electronic Health Record | 2021 | n/a |
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Healthcare | 7000 | $1.4B | United States | Epic Systems | Epic MyChart | Electronic Health Record | 2016 | n/a |
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Healthcare | 8606 | $1.6B | United States | Epic Systems | Epic MyChart | Electronic Health Record | 2023 | n/a |
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Healthcare | 28500 | $5.8B | United States | Epic Systems | Epic MyChart | Electronic Health Record | 2023 | KeyCare |
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Healthcare | 3500 | $60M | United States | Epic Systems | Epic MyChart | Electronic Health Record | 2015 | n/a |
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Buyer Intent: Companies Evaluating Epic MyChart
- Apple, a United States based Manufacturing organization with 166000 Employees
- Yale University, a United States based Education company with 14800 Employees
- Strada, a United States based Insurance organization with 20 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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