Skillsoft
300 Innovative Way Suite 201,
Nashua, 3062, NH,
United States
Nashua, 3062, NH,
United States
1 603-821-3902
Professional Services
Skillsoft Technographics
Skillsoft Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Skillsoft and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2200 Skillsoft employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Skillsoft has purchased the following applications: Coupa Invoice for AP Automation in 2020, Drift AI Chatbot for Chatbots and Conversational AI in 2020, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Skillsoft is running and its propensity to invest more and deepen its relationship with Coupa Software , Oracle , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Skillsoft revenues, which have grown to $515.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Skillsoft intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Skillsoft Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Skillsoft implemented Coupa Invoice to modernize Accounts Payable within the AP Automation category and to centralize spend visibility across the business. The Coupa Invoice deployment was part of a broader Coupa spend management rollout that included Coupa Procurement, Coupa Invoicing, and Coupa Advantage, supporting approximately 2300 Coupa users across Skillsoft’s global operations.
The implementation configured core procurement and invoicing modules to enforce PO-backed purchasing, surface budget visibility during requisitioning, and automate upfront GL coding during the purchase flow rather than in post receipt invoice processing. Configuration emphasized a consumer like shopping experience to guide users to approved suppliers, mobile and email based approval workflows for managers, and automated invoice matching workflows to reduce manual AP transaction work.
Skillsoft integrated Coupa Invoice with its PeopleSoft ERP to create a closed loop procure to pay flow, enabling PO and invoice data synchronization and automated three way matching across Procurement, Accounts Payable, and Finance. Operational coverage included global procurement and finance teams, centralized AP processing, and category owners who used Coupa data to negotiate supplier terms and enforce policy compliance.
Governance and rollout centered on establishing a procurement organization led by Gary Holloran, standardizing agile company wide procurement processes, and creating closed loop approval and payment terms captured in the system. Outcomes documented from the deployment included more than 100 million dollars of spend under management in months, 95 percent PO backed spend, 99 percent PO backed invoices, a 77 percent first time invoice match rate, and category savings such as 25 percent on marketing promotional items, while significantly reducing manual AP administrative work.
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ERP Financial | ERP Financial Management |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Skillsoft deployed Drift AI Chatbot on its website. The Drift AI Chatbot is a Chatbots and Conversational AI solution implemented to provide conversational lead capture and real time visitor engagement, with configuration centered on conversation flows and intent handling. Implementation work focused on designing conversational workflows, scripted playbooks, and automated routing to live agents consistent with Chatbots and Conversational AI functional patterns.
Deployment was executed as a web embedded conversational layer on Skillsoft's public site, instrumenting chat widgets to initiate sessions and capture contact information. Operational coverage emphasizes marketing and demand generation, while supporting sales qualification and customer success through defined handoff workflows. Governance was organized around central configuration of conversation templates and role based access for content owners and campaign managers to enable iterative updates to intents and messaging.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Skillsoft implemented Adobe Connect for Audio Video and Web Conferencing on its website. Adobe Connect is deployed as the public facing virtual classroom and webinar delivery layer embedded into Skillsoft website content and registration flows, establishing a single platform for live synchronous sessions delivered to external learners.
The implementation leverages Adobe Connect capabilities common to the Audio Video and Web Conferencing category, including hosted virtual classrooms, live webinar sessions, persistent meeting rooms, session recording and on demand playback, screen sharing, whiteboarding, and breakout room orchestration. Configuration emphasized session scheduling, attendee management, recording capture, and presenter controls to support instructor led sessions and marketing webinars.
Operational coverage is explicitly website centric, supporting customer education, instructor led training, and external marketing events through site embedded meeting experiences. Governance focused on role based access controls, meeting moderation roles, and content publication workflows to manage session availability and recorded assets exposed on the site.
Run as the designated Audio Video and Web Conferencing platform for web delivered synchronous learning, Adobe Connect at Skillsoft required defined scheduling and recording retention policies, session moderation procedures, and content management practices to standardize how live and recorded learning are published through the Skillsoft website.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Online Meeting Scheduling | Collaboration |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2013 | 2013 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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CRM | CRM |
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2020 | 2020 |
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CRM | CRM |
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2018 | 2018 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2024 | 2024 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2020 | 2020 |
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Supplier Relationship Management | Procurement |
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2020 | 2020 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Skillsoft
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Skillsoft Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Skillsoft IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Skillsoft digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Skillsoft Technographics
Skillsoft is a Professional Services organization based in United States,
with around 2200 employees and annual revenues of $515.0 million.
Skillsoft operates a diverse technology stack with applications such as
Coupa Invoice, Drift AI Chatbot and Adobe Connect,
covering areas like AP Automation, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Skillsoft has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coupa Software, Drift and Adobe Systems.
Skillsoft recently adopted applications including
Freshservice in 2024, Ruby Live Chat in 2021 and 6sense Account Engagement Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Skillsoft’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Skillsoft’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Skillsoft technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.