Franklin, 37067, TN,
United States
Skin Solutions Dermatology Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Skin Solutions Dermatology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Skin Solutions Dermatology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Skin Solutions Dermatology has purchased the following applications: eClinicalWorks healow Pay for Payment Processing in 2023, eClinicalWorks Cloud EHR for Electronic Health Record in 2023, eClinicalWorks healow Open Access for Online Meeting Scheduling in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Skin Solutions Dermatology is running and its propensity to invest more and deepen its relationship with eClinicalWorks , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Skin Solutions Dermatology revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Skin Solutions Dermatology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eClinicalWorks | Legacy | eClinicalWorks healow Pay | Payment Processing | ERP Financial Management | n/a | 2023 | 2023 |
In 2023, Skin Solutions Dermatology deployed eClinicalWorks healow Pay in the Payment Processing category as part of a broader eClinicalWorks and healow patient engagement implementation. The deployment sits within the eClinicalWorks ambulatory cloud EHR environment used by the 23 provider dermatology practice operating across 11 clinics in middle Tennessee.
The implementation includes eClinicalWorks healow Pay and the wider healow suite, specifically healow Open Access for online appointment booking, healow Messenger for automated patient communications, and healow CHECK-IN for digital confirmation and arrival workflows. eClinicalWorks healow Pay is used for bill payment workflows to reduce paperwork and streamline collections, while healow Open Access and healow CHECK-IN automate front desk scheduling and intake processes.
The solution is integrated directly with the clinic's eClinicalWorks EHR, enabling online booking, automated messaging, digital check-in, and payments to operate from a shared patient record. Operational coverage spans 11 clinics and 23 providers, supporting a patient base of more than 69,000 across the Tennessee area, and centralizes scheduling and billing processes under the eClinicalWorks platform.
Governance and workflow changes focused on shifting appointment booking and check-in to digital channels, and aligning revenue collection to healow Pay bill payment flows. The practice reported an increase in monthly online appointments from a few hundred to well over 1,000, with 54% of online bookings scheduled within two weeks, and cited reductions in cancellations, reschedules, and no-shows. The deployment created a patient focused booking to payment workflow, with explicit objectives of improving patient engagement and reducing administrative paperwork while increasing collections.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eClinicalWorks | Legacy | eClinicalWorks Cloud EHR | Electronic Health Record | ERP Services and Operations | n/a | 2023 | 2023 |
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Electronic Health Record | ERP Services and Operations |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eClinicalWorks | Legacy | eClinicalWorks healow Open Access | Online Meeting Scheduling | Collaboration | n/a | 2023 | 2023 |
In 2023, Skin Solutions Dermatology implemented eClinicalWorks healow Open Access as part of its eClinicalWorks EHR deployment, leveraging Online Meeting Scheduling to expand patient self-scheduling across its multi-site dermatology practice. The 23-provider Tennessee clinic operates 11 clinics in middle Tennessee and serves over 69,000 patients, and has been using eClinicalWorks solutions since 2007. The deployment of eClinicalWorks healow Open Access provided a public facing scheduling layer that directly connected patient booking to clinical appointment workflows.
The implementation included the healow suite alongside Open Access, specifically Messenger for automated patient communications, healow CHECK-IN for digital appointment confirmation and arrival workflows, and healow Pay for online bill payment. Configuration emphasized patient self-service flows and an improved user interface for online booking, enabling faster same and near-term appointment filling and reducing manual scheduling load on front desk teams. These modules were used together to create an end-to-end patient engagement and scheduling process aligned with Online Meeting Scheduling functional patterns.
Operationally the solution was integrated with the eClinicalWorks ambulatory cloud EHR to surface available slots, update schedule status in real time, and capture payment and check-in events into the patient record. The rollout covered scheduling, clinical front desk operations, provider calendars, and billing workflows across the clinic network in middle Tennessee. Remote communication and broader patient access were enabled by the cloud EHR plus healow tooling, supporting centralized scheduling policies while allowing clinic level appointment management.
Governance emphasized digital access and patient self-service adoption, with operational rules to fill near-term availability and reduce open slots. Skin Solutions Dermatology reported an increase in monthly online appointments from a few hundred to well over 1,000, with 54 percent of online bookings scheduled within the next two weeks. The practice experienced fewer cancellations, reschedules, and no-shows, and noted reduced paperwork and increased collections tied to healow Pay, supporting ongoing clinic growth and patient engagement.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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