SkyCity Entertainment Group
99 Albert Street, Level 13,
Auckland, 1010,
New Zealand
Auckland, 1010,
New Zealand
64 9 363-6000
Leisure and Hospitality
SkyCity Entertainment Group Technographics
SkyCity Entertainment Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SkyCity Entertainment Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 SkyCity Entertainment Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SkyCity Entertainment Group has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations - Invoice Processing for AP Automation in 2017, SnapHire ATS for Applicant Tracking System in 2019, Oracle OPERA Property 5 Management for Hotel Property Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SkyCity Entertainment Group is running and its propensity to invest more and deepen its relationship with Microsoft , Ungerboeck EventBooking , Visa or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SkyCity Entertainment Group revenues, which have grown to $522.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SkyCity Entertainment Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SkyCity Entertainment Group Tech Stack and Enterprise Applications
SkyCity Entertainment Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations - Invoice Processing | AP Automation | ERP | n/a | 2017 | 2017 |
In 2017, SkyCity Entertainment Group deployed Microsoft Dynamics 365 for Finance and Operations - Invoice Processing as an AP Automation application to centralize supplier invoice handling across finance, facilities, operations, and asset maintenance. The implementation targeted accounts payable workflows that support the company portfolio, including hotels, restaurants, convention and event spaces, theatre, the Skytower and multi-level carparks, aligning invoice routing with departmental cost centers for a 4,500 employee, New Zealand based leisure and hospitality operation.
Microsoft Dynamics 365 for Finance and Operations - Invoice Processing was configured with standard AP Automation functional modules such as automated invoice capture and data extraction, validation rules, invoice matching to purchase orders and receipts, and role based approval workflows. Configuration emphasized mapping invoices to CAPEX and OPEX categories used by Facilities, Operations, and Asset Maintenance teams, and included GL coding controls and vendor ledger posting to maintain finance system integrity.
The deployment integrated with the company asset management context, linking invoice line items to the CMMS BEIMS asset records used by the Facilities and Maintenance organization for work order cost allocation and asset lifecycle tracking. Integrations were implemented to ensure invoice data and accounting entries flowed into Microsoft Dynamics 365 finance ledger components, preserving supplier master data and enabling chargeback to operational units.
Governance changes accompanied the technical rollout, with AP approval matrices and invoice routing rebuilt to reflect maintenance permit to work and contractor engagement processes, and to separate planned maintenance CAPEX from reactive OPEX spend. Operational ownership rested with Finance and Facilities, with process controls introduced for invoice validation, vendor reconciliation, and structured coding to support ongoing asset and maintenance financial governance.
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AP Automation | ERP |
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2017 | 2017 |
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ERP Financial | ERP |
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2015 | 2015 |
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ERP Financial, Expense Management | ERP |
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2019 | 2019 |
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Expense Management | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2018 | 2018 |
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Subscription and Recurring Billing | ERP |
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2015 | 2015 |
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SkyCity Entertainment Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SnapHire | Legacy | SnapHire ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, SkyCity Entertainment Group implemented SnapHire ATS. The SnapHire ATS Applicant Tracking System was embedded on SkyCity's public careers site to centralize external job postings and manage candidate applications for corporate and property-level hiring.
SnapHire ATS at SkyCity supports standard applicant tracking workflows including job requisition creation, careers site job publishing, candidate profile management, stage-based application tracking, interview scheduling, and offer workflow configuration. The implementation uses SnapHire ATS to drive recruiting and talent acquisition activities, linking job pages on https://www.skycitycareers.com/search directly to applicant intake and screening processes.
Operational coverage centers on SkyCity's human resources and talent acquisition teams, with hiring managers interacting through configured approval and workflow states. Governance included configuring role-based access and hiring stage definitions inside SnapHire ATS, and embedding the SnapHire ATS Applicant Tracking System on the careers website to streamline external candidate experience and internal recruiter processing.
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Core HR | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2015 | 2015 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Workforce Analytics | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2017 | 2017 |
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SkyCity Entertainment Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OPERA Property 5 Management | Hotel Property Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 SkyCity Entertainment Group implemented Oracle OPERA Property 5 Management under the Hotel Property Management category to deliver operational readiness for the new Horizon Hotel. The program was executed as a core group hotel system upgrade, managed from March 2018 through May 2019 in Auckland, New Zealand, with senior project management responsible for coordinating front and back office readiness activities. Implementation scope targeted enterprise hospitality operations and alignment with SkyCity group standards. The initiative ran concurrently with other operational readiness programs for the Horizon Hotel.
Oracle OPERA Property 5 Management was configured to support core property management capabilities typical of the Hotel Property Management category, including front office check in and check out workflows, reservations and rate management, back office billing and revenue posting, and housekeeping and room status orchestration. The deployment included hotel systems enhancements and configuration of operational workflows to match SkyCity service and room operations procedures. Oracle OPERA Property 5 Management served as the primary system of record for guest transactions and day to day hotel operations.
The Opera deployment was coordinated alongside a group learning, talent and performance management cloud solution, Cornerstone onDemand, which was implemented for approximately 3,000 full time and 6,000 contingent staff users. Program coordination focused on sequencing system readiness with workforce training and performance workflows to ensure staff competency at go live. Cross program orchestration emphasized operational alignment between property management processes and workforce learning activities.
Governance centered on senior project management oversight, phased readiness milestones, and staged training to drive user adoption across front and back office functions. The rollout emphasized operational cutover procedures, workflow validation for guest services and back office accounting, and group training to embed new hotel systems practices. Project timelines and governance structures were designed to align Oracle OPERA Property 5 Management configuration with SkyCity group operational policies.
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Hotel Property Management | ERP Services and Operations |
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2019 | 2019 |
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Reservation and Booking Management | ERP Services and Operations |
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2018 | 2018 |
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Travel Management | ERP Services and Operations |
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2016 | 2016 |
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SkyCity Entertainment Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2023 | 2023 |
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SkyCity Entertainment Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Intelligent Document Processing | Content Management |
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2015 | 2015 |
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SkyCity Entertainment Group SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2018 | 2018 |
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SkyCity Entertainment Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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SkyCity Entertainment Group Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2017 | 2017 |
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SkyCity Entertainment Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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SkyCity Entertainment Group Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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License Plate Recognition | Physical Security |
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2008 | 2008 |
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Physical Access Control System | Physical Security |
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2008 | 2009 |
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Physical Access Control System | Physical Security |
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2008 | 2009 |
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Physical Access Control System | Physical Security |
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2012 | 2012 |
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Video Surveillance System | Physical Security |
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2008 | 2009 |
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IT Decision Makers and Key Stakeholders at SkyCity Entertainment Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Operating Officer NZ | CXO | Finance | |
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Surveillance Manager NZ | Manager | Risk | |
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Surveillance Team Leader | Manager | Risk | |
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Surveillance Development Manager - Group | Manager | Risk | |
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CIO | CXO | Finance | |
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HR Business Partner | Manager | HR | |
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Payroll Officer | Manager | Finance | |
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HR Manager | Manager | HR | |
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CEO | CXO | Operations | |
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CIO | CXO | IT | |
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CFO | CXO | Finance | |
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Chief People & Culture Officer | CXO | HR | |
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Head of Procurement & Supply Chain | Director | Procurement | |
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Accounts Payable Team Lead | Non Manager | Finance | |
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General Manager Finance | Director | Finance | |
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Head of Digital Practices | Director | IT | |
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Accounts Payable Administrator | Non Manager | Finance | |
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Technical Lead Corporate Applications | Manager | IT | |
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Head of Digital Delivery | Director | IT | |
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Finance Manager | Manager | Finance | |
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Accounts Payable Administrator | Non Manager | Finance | |
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Groups Finance Accounts Payable Team Leader | Manager | Finance | |
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Accounts Payable Team Leader | Manager | Finance | |
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Applications and Systems Manager | Manager | IT | |
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Programme Director | Director | IT | |
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General Manager, People and Culture | Director | HR | |
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GM People Operations | Director | HR | |
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People & Culture Manager - Group & Corporate | Manager | HR | |
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Apps Being Evaluated by SkyCity Entertainment Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SkyCity Entertainment Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SkyCity Entertainment Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD SkyCity Entertainment Group Technographics
SkyCity Entertainment Group is a Leisure and Hospitality organization based in New Zealand,
with around 4500 employees and annual revenues of $522.0 million.
SkyCity Entertainment Group operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations - Invoice Processing, SnapHire ATS and Oracle OPERA Property 5 Management,
covering areas like AP Automation, Applicant Tracking System and Hotel Property Management.
SkyCity Entertainment Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, SnapHire and Oracle.
SkyCity Entertainment Group recently adopted applications including
Workplace by Facebook in 2023, Microsoft Azure Monitor in 2021 and Microsoft Azure Cloud Services in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SkyCity Entertainment Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SkyCity Entertainment Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SkyCity Entertainment Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.