Slachtofferhulp Netherlands
Moeder Teresalaan 100,
Utrecht, 3527 WB,
Netherlands
Utrecht, 3527 WB,
Netherlands
31 88 746 0746
Healthcare
Slachtofferhulp Netherlands Technographics
Slachtofferhulp Netherlands Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Slachtofferhulp Netherlands and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1393 Slachtofferhulp Netherlands employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Slachtofferhulp Netherlands has purchased the following applications: Microsoft 365 for Collaboration in 2021, Optimizely Search & Navigation (ex Episerver Find) for Application, Web and Enterprise Search in 2020, Genesys Cloud CX for Call Center in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Slachtofferhulp Netherlands is running and its propensity to invest more and deepen its relationship with Microsoft , Mopinion , Slido or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Slachtofferhulp Netherlands revenues, which have grown to $9.09 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Slachtofferhulp Netherlands intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Slachtofferhulp Netherlands Tech Stack and Enterprise Applications
Slachtofferhulp Netherlands Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Slachtofferhulp Netherlands implemented Microsoft 365 as its Collaboration platform. The deployment for the 1393-employee healthcare support organization centralizes cloud-hosted productivity and collaboration services to support corporate functions and casework coordination.
Microsoft 365 is referenced on the organization website, indicating the tenant and services are embedded in web-facing contexts and connected to public contact or content workflows. The implementation aligns with standard Collaboration capabilities, including Exchange Online for mail, Microsoft Teams for synchronous collaboration, SharePoint Online for intranet and document repositories, OneDrive for personal file storage, and Office desktop and web applications. Architecture and governance elements are consistent with a single Microsoft 365 tenant model using Azure Active Directory for identity and single sign-on, enabling centralized provisioning, access control, and information management across administrative, HR, communications, and casework teams operating in the Netherlands.
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Survey and Questionnaire | Collaboration |
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2022 | 2022 |
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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Slachtofferhulp Netherlands Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimizely | Legacy | Optimizely Search & Navigation (ex Episerver Find) | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
In 2020, Slachtofferhulp Netherlands deployed Optimizely Search & Navigation (ex Episerver Find) on their website. Optimizely Search & Navigation is an Application, Web and Enterprise Search product used to power the site search and navigational experience, providing a unified search layer across public-facing pages.
The implementation focused on standard search capabilities including content indexing, relevance tuning, faceted navigation, autocomplete and synonym handling, and query rules to shape result sets. Administrators configured indexing pipelines to capture web content and structured resources, and configured search analytics to monitor query patterns and inform relevance adjustments.
Operationally the deployment embeds Optimizely Search & Navigation into the public web estate and shifts findability ownership to digital content and support teams. Governance practices emphasize managed indexing schedules, taxonomy and tagging alignment, and delegated controls for query rule and relevance management so content owners can maintain search behavior without engineering changes.
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Document Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Slachtofferhulp Netherlands CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Genesys | Legacy | Genesys Cloud CX | Call Center | CRM | n/a | 2018 | 2018 |
In 2018, Slachtofferhulp Netherlands implemented Genesys Cloud CX. Genesys Cloud CX, deployed as the Genesys Customer Experience Platform on their public website, is categorized as Call Center and serves the organization’s contact center for victim support services.
The implementation leverages cloud native contact center capabilities consistent with the Call Center category, including omnichannel routing for web interactions, browser based agent desktop and session management, and self service flows for inbound inquiries. Configuration is focused on web channel orchestration and agent workflow orchestration to handle sensitive support cases, aligning system routing and queuing with established case intake procedures.
Deployment architecture centers on a web facing customer experience layer integrated into the Slachtofferhulp website to capture and route digital contacts into the contact center. Operational coverage targets the organization’s central contact center operations supporting victim assistance across the Netherlands, with the platform provisioned to manage real time interaction handling and reporting for frontline support teams.
Governance for the Genesys Cloud CX deployment emphasizes centralized contact center administration, cloud console based agent provisioning, and role based access controls to preserve case confidentiality. The rollout embeds standardized contact handling workflows and quality monitoring within the Genesys Cloud CX environment.
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Slachtofferhulp Netherlands ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Slachtofferhulp Netherlands IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Slachtofferhulp Netherlands
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Apps Being Evaluated by Slachtofferhulp Netherlands Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Slachtofferhulp Netherlands IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Slachtofferhulp Netherlands digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Slachtofferhulp Netherlands Technographics
Slachtofferhulp Netherlands is a Healthcare organization based in Netherlands,
with around 1393 employees and annual revenues of $9.09 billion.
Slachtofferhulp Netherlands operates a diverse technology stack with applications such as
Microsoft 365, Optimizely Search & Navigation (ex Episerver Find) and Genesys Cloud CX,
covering areas like Collaboration, Application, Web and Enterprise Search and Call Center.
Slachtofferhulp Netherlands has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Optimizely and Genesys.
Slachtofferhulp Netherlands recently adopted applications including
Mopinion in 2022, Microsoft Azure Monitor in 2022 and Cloudflare CDN in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Slachtofferhulp Netherlands’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Slachtofferhulp Netherlands’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Slachtofferhulp Netherlands technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.