Georgetown, 78628, TX,
United States
Smile Doctors Technographics
Smile Doctors Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Smile Doctors and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Smile Doctors employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Smile Doctors has purchased the following applications: Sage Intacct for ERP Financial in 2022, Ceridian Dayforce HCM for Core HR in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Smile Doctors is running and its propensity to invest more and deepen its relationship with Sage , Dayforce , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Smile Doctors revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Smile Doctors intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Smile Doctors Tech Stack and Enterprise Applications
Smile Doctors ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022, Smile Doctors deployed Sage Intacct as its ERP Financial system. The implementation uses Sage Intacct cloud SaaS to centralize core financial processes for the United States based dental services practice. Operational ownership is concentrated in the small corporate finance function given the company's 20 employee footprint.
Configuration focused on core ERP Financial modules, including the general ledger, accounts payable, accounts receivable, billing and financial reporting, with cash management and revenue recognition workflows instrumented to support recurring patient billing and practice-level accounting. Sage Intacct was configured to provide practice-level financial reporting and month-end close controls appropriate for a small healthcare services organization.
Sage Intacct is surfaced on the Smile Doctors website, enabling customer-facing billing and invoice delivery workflows to be driven from the cloud financial system. Governance centered on a centralized finance team responsible for chart of accounts, approval workflows and reconciliation processes, with process restructuring targeted at accounting and patient billing operations.
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Smile Doctors HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Paylocity HCM | Ceridian Dayforce HCM | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, Smile Doctors implemented Ceridian Dayforce HCM as its Core HR system, migrating from Paylocity HCM. The deployment centralized HRIS functions for the small healthcare organization and was oriented to support multi‑site staffing and affiliation onboarding events.
Operational coverage focused on onboarding and offboarding, where teams processed affiliation intakes of up to 110 team members at one time and maintained data integrity within the HRIS. The implementation handled routine personnel action notices, including pay increases, position changes, and changes to location and supervisor assignments, indicating configured workflows for personnel actions and employee lifecycle events.
Ceridian Dayforce HCM was used to organize purchasing and procurement related activities and to assist with inventory tracking across multiple clinics, while team members received hands on training during the cutover from Paylocity HCM. The project work included data migration assistance and end user enablement to align clinic operations to the new Core HR environment.
Governance emphasis centered on maintaining HRIS data integrity and operationalizing personnel action processing across the organization, with training and process documentation used to onboard HR and operational staff to Ceridian Dayforce HCM. The implementation narrative reflects a targeted Core HR consolidation for Smile Doctors with explicit coverage of onboarding, personnel actions, procurement support, and multi‑clinic inventory assistance.
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Payroll | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Smile Doctors Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Smile Doctors deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Cisco Webex Meetings is embedded on the Smile Doctors website to enable browser-based video sessions and to support patient-facing appointment interactions alongside internal staff meetings. The implementation reflects a cloud-hosted conferencing approach suited to a 20-employee healthcare practice, minimizing on-premise media infrastructure and emphasizing web join flows.
Functional modules configured include real-time video and audio, screen sharing, meeting scheduling and browser join experiences, with Cisco Webex Meetings aligned to appointment coordination and administrative collaboration workflows. Operational coverage centers on patient engagement at the front desk and clinical coordination among clinicians and administrative staff in the United States, with governance focused on simple user provisioning, meeting access controls and HIPAA-aware usage practices common to healthcare deployments. Integrations are concentrated on website embedding and standard calendar interoperability that support scheduling and join workflows for Audio Video and Web Conferencing.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Smile Doctors Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Smile Doctors CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Smile Doctors ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Smile Doctors PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Smile Doctors IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Smile Doctors
Apps Being Evaluated by Smile Doctors Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-05-12 | Smile Doctors | Evaluated | Appinio | Appinio | Data Management Platform | CRM |