Smith & Caughey
253-261 Queen Street Auckland City,
Auckland, 1010,
New Zealand
Auckland, 1010,
New Zealand
64 5 840 0500
Retail
Smith & Caughey Technographics
Smith & Caughey Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Smith & Caughey and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Smith & Caughey employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Smith & Caughey has purchased the following applications: Block Afterpay for Payment Processing in 2017, Affinity HRIS for Core HR in 2017, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Smith & Caughey is running and its propensity to invest more and deepen its relationship with Block (ex Square, Inc) , Affinity Payroll , Humanforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Smith & Caughey revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Smith & Caughey intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Smith & Caughey Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Block (ex Square, Inc) | Legacy | Block Afterpay | Payment Processing | ERP Financial Management | n/a | 2017 | 2017 |
In 2017 Smith & Caughey implemented Block Afterpay on their website, integrating a buy now pay later option into the retailer's online checkout. This deployment placed Block Afterpay within the Payment Processing category to serve e-commerce payments and consumer checkout financing for the Smith & Caughey storefront.
The implementation centered on embedding the Block Afterpay checkout widget and payment authorization flows into the website checkout, enabling staged consumer payment authorizations and merchant order capture. Configuration work included payment routing from the storefront to the Block Afterpay service, management of authorizations and settlements, and setup of merchant account parameters with Block.
Operational coverage was focused on the online channel, specifically the website checkout and the retailer's finance and e-commerce operations. Integrations included front-end checkout instrumentation and back-office settlement and reconciliation workflows with the retailer's order management and finance teams, without naming or altering other internal systems.
Governance changes emphasized new payment handling and reconciliation processes for finance, updated checkout workflows for e-commerce operations, and merchant-level settlement terms with Block. The Smith & Caughey deployment of Block Afterpay standardized a Payment Processing option on the website and aligned online checkout and finance procedures to support consumer financing through Block Afterpay.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Affinity Payroll | Legacy | Affinity HRIS | Core HR | HCM | n/a | 2017 | 2017 |
In 2017 Smith & Caughey implemented Affinity HRIS as its Core HR application. The deployment supported a 150 employee New Zealand retailer and centralized HR responsibilities including end to end recruitment, immigration and work visa tracking, employee relations, performance management, and fortnightly payroll processing.
Affinity HRIS was configured to cover core employee records, recruitment workflows for internal and external hires, case management for personal grievances and employee relations, and performance management workflows used by department buyers and managers. The implementation included modules for license and certification tracking such as First Aid, liquor and food handling, and a payroll interface to produce fortnightly payroll and reporting to the managing director.
The Affinity HRIS environment was operated alongside TimeTarget for time and attendance integration, providing a consistent input for payroll runs and staffing for special events and seasonal teams. Operational coverage extended across store operations including a floating department of six employees, a seasonal gift wrapping team of eighteen employees, S&C coaches senior sales assistants, and HR support for shop floor visibility and event staffing.
Governance and process responsibilities were embedded into the system operation, with HR managing immigration applications, advising on employee relations best practices, acting as treasurer for an internal healthcare society, and participating on the health and safety committee. The HR team used Affinity HRIS and TimeTarget to implement, maintain and operate standard HR processes while supporting and developing HR staff to manage staffing, compliance and performance workflows.
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Time and Attendance | HCM |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Smith & Caughey implemented Microsoft 365 as its Collaboration platform. Smith & Caughey uses Microsoft 365 on their website and across its New Zealand retail operations to provide communication, document management, and productivity tools for corporate and store staff.
The Microsoft 365 deployment emphasizes core Collaboration capabilities, with the implementation including standard modules such as Exchange Online for email, SharePoint Online for intranet and content management, Microsoft Teams for chat and meetings, and OneDrive for file synchronization and co-authoring. Administration is centered on a single Microsoft 365 tenancy, with Azure Active Directory based identity and access controls and role-based provisioning to separate store and corporate access, while SharePoint site structures align content governance to departments. This configuration positions Microsoft 365 to support retail business functions including store operations, merchandising collaboration, and corporate communications.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Smith & Caughey
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Smith & Caughey Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Smith & Caughey IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Smith & Caughey digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Smith & Caughey Technographics
Smith & Caughey is a Retail organization based in New Zealand,
with around 150 employees and annual revenues of $15.0 million.
Smith & Caughey operates a diverse technology stack with applications such as
Block Afterpay, Affinity HRIS and Microsoft 365,
covering areas like Payment Processing, Core HR and Collaboration.
Smith & Caughey has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Block (ex Square, Inc), Affinity Payroll and Microsoft.
Smith & Caughey recently adopted applications including
Amazon SES in 2020, Microsoft 365 in 2019 and Microsoft Azure Cloud Services in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Smith & Caughey’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Smith & Caughey’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Smith & Caughey technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.