AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Smith County, TN Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
In-House Applications Legacy In-House ERP ERP Financial ERP Financial Management n/a 2007 2007
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Webmail Collaboration Collaboration n/a 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
United Systems & Software Legacy United Systems Utility Management Utilities Customer Care and Billing CRM n/a 2020 2020
In 2020 Smith County, TN deployed United Systems Utility Management to support its Utilities Customer Care and Billing operations. The implementation targeted municipal utility billing and customer service functions for the county government organization, aligning the application with invoicing, payments, and customer account lifecycles within Smith County administrative operations. United Systems Utility Management was configured to provide core Utilities Customer Care and Billing capabilities, including customer account management, recurring and cycle billing, payment processing and cashiering workflows, service order handling, and meter-to-cash reporting and reconciliation. The configuration emphasized customer self-service and bill presentment modules consistent with municipal billing practices. The implementation integrated online payment presentment on the public pay portal using Utility Flex on the Smith County website pay_bill.php, enabling web-based bill payments and electronic remittance into the utility billing system. Operational coverage focused on the county utility finance and customer service teams, centralizing account administration and payment channels within existing municipal workflows. Governance was structured around utility billing operations, with process changes to standardize account adjustments, payment posting, and service order fulfillment under the United Systems Utility Management environment. The deployment established a single system of record for customer accounts and billings, and instrumented reporting to support routine utility financial and operational processes.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
IT Decision Makers and Key Stakeholders at Smith County, TN
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Smith County, TN Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Smith County, TN Technographics

Smith County, TN is a Government organization based in United States, with around 347 employees and annual revenues of $24.0 million.

Smith County, TN operates a diverse technology stack with applications such as In-House ERP, GoDaddy Webmail and United Systems Utility Management, covering areas like ERP Financial, Collaboration and Utilities Customer Care and Billing.

Smith County, TN has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as In-House Applications, GoDaddy and United Systems & Software.

Smith County, TN recently adopted applications including Lumen Cloud (ex CenturyLink) in 2021, Lumen CDN in 2021 and United Systems Utility Management in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Smith County, TN’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Smith County, TN’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Smith County, TN technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.