AI Buyer Insights:

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Michelin, an e2open customer evaluated Oracle Transportation Management

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Michelin, an e2open customer evaluated Oracle Transportation Management

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Smiths Equipment Hire
Location
De Havilland House,
Blackpool, FY4 2DP,
United Kingdom
Website
https://www.smithshire.com/
Phone
44 12 5369-6109
Artw industry
Construction and Real Estate
Employee
Revenue

Smiths Equipment Hire Technographics

Smiths Equipment Hire Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Smiths Equipment Hire and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 125 Smiths Equipment Hire employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Smiths Equipment Hire has purchased the following applications: Worldpay for Payment Processing in 2022, Tawk.to for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Smiths Equipment Hire is running and its propensity to invest more and deepen its relationship with WorldPay , Tawk.to , Enquirybot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Smiths Equipment Hire revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Smiths Equipment Hire intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Smiths Equipment Hire Tech Stack and Enterprise Applications

Smiths Equipment Hire ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
WorldPay Legacy Worldpay Payment Processing ERP n/a 2022 2022
In 2022, Smiths Equipment Hire implemented Worldpay as its Payment Processing solution on its public website. The deployment uses FIS Worldpay embedded in the website checkout to capture card payments, support tokenization, and authorize transactions for equipment hire bookings. The implementation is structured as a web-facing payment gateway integrated into the site front end and server-side transaction handling through FIS Worldpay APIs. Functional modules implemented align with Payment Processing capabilities and include payment capture and authorization, token vaulting for repeat customers, and refund and void workflows to support online booking lifecycle operations. Operational coverage centers on customer-facing e-commerce on smithshire.com and the payments function serving the commercial bookings team in the United Kingdom. Governance and operational controls reflect Payment Processing norms, including PCI-aware configuration and use of FIS Worldpay reporting for payment reconciliation and transaction monitoring.
Smiths Equipment Hire AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Smiths Equipment Hire implemented Tawk.to on its corporate website. The deployment used Tawk.to as a Chatbots and Conversational AI solution to provide a website-embedded chat widget for real-time customer engagement and inbound service inquiries. Tawk.to was installed on www.smithshire.com to support UK customer interactions and serve as the first-line conversational interface. Configuration emphasized Chatbots and Conversational AI capabilities common to the category, including real-time messaging, visitor monitoring, canned responses, offline message capture, and built-in reporting, with the Tawk.to agent interface configured for customer-facing staff. Operational scope focused on customer service and sales-facing workflows, with governance and message-handling responsibilities assigned to internal web and support teams to manage availability and routing. The implementation centers on the public website deployment and the Tawk.to application as the primary conversational channel.
Chatbots and Conversational AI AI-Powered Application 2023 2023
Smiths Equipment Hire Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, Smiths Equipment Hire implemented Microsoft 365. The implementation is referenced on the company website and positions Microsoft 365 as a Collaboration platform supporting internal communications and document access for office and field staff. Deployment is presented as cloud-hosted Microsoft 365 services, and the rollout aligns with standard Collaboration capabilities, including Exchange Online email, Microsoft Teams for messaging and meetings, SharePoint Online document libraries, and OneDrive file sync and sharing. Smiths Equipment Hire Microsoft 365 Collaboration supports business functions such as project coordination, document management, and day-to-day team productivity across finance, operations, and project teams, with centralized tenancy and identity controls typical of Microsoft 365 governance.
Collaboration Collaboration 2022 2022
Smiths Equipment Hire eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2022 2022
Smiths Equipment Hire CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2022 2022
Smiths Equipment Hire PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
Smiths Equipment Hire IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Cloud Storage IaaS 2022 2022
Smiths Equipment Hire CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016

IT Decision Makers and Key Stakeholders at Smiths Equipment Hire

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Smiths Equipment Hire Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Smiths Equipment Hire IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Smiths Equipment Hire digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Smiths Equipment Hire Technographics
Smiths Equipment Hire is a Construction and Real Estate organization based in United Kingdom, with around 125 employees and annual revenues of $15.0 million.
Smiths Equipment Hire operates a diverse technology stack with applications such as Worldpay, Tawk.to and Microsoft 365, covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Smiths Equipment Hire has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as WorldPay, Tawk.to and Microsoft.
Smiths Equipment Hire recently adopted applications including Enquirybot in 2023, Worldpay in 2022 and Slack Connect in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Smiths Equipment Hire’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Smiths Equipment Hire’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Smiths Equipment Hire technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.