AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Smokey Bones Tech Stack and Enterprise Applications

Smokey Bones ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics GP ERP Financial ERP n/a 2011 2011
In 2011, Smokey Bones implemented Microsoft Dynamics GP, deploying the application as its core ERP Financial system. The rollout targeted corporate finance and restaurant accounting functions across Smokey Bones Bar and Fire Grill, consolidating transactional finance into a centralized platform. Microsoft Dynamics GP was configured to deliver core financial modules including general ledger, accounts payable, accounts receivable, and financial reporting, with Microsoft SQL Server used as the primary relational store. Configuration work emphasized point-of-sale financial posting workflows and batch interfaces to capture high-volume restaurant transactions and maintain consistent chart of accounts across sites. The implementation connected the ERP Financial layer to the restaurant technology stack that included Aloha POS, kitchen display systems, Menulink and custom in‑store software, using SQL Server staging and interfaces to reconcile sales, cash and settlement data. Exchange was retained for corporate communications and system notifications, while Dynamics GP consumed master data and transactional feeds from corporate SQL databases to support both headquarters finance and distributed restaurant operations. Governance and rollout were led by the Director of Information Technology, who managed the team responsible for POS, in-store systems, store hardware and corporate infrastructure. The program emphasized phased enablement, configuration and testing to align restaurant operational workflows with centralized financial processes in Microsoft Dynamics GP.
ERP Financial ERP 2024 2024
Smokey Bones HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Mitratech Legacy Mitratech TalentReef Recruit 2.0 Recruiting, Applicant Tracking System HCM n/a 2021 2021
In 2021, Smokey Bones implemented Mitratech TalentReef Recruit 2.0 on its public website to capture applicant flow and manage hiring workflows. The deployment of Mitratech TalentReef Recruit 2.0 aligns with the Recruiting,Applicant Tracking System category and supports Smokey Bones' talent acquisition and store-level hiring operations across its United States footprint. Configuration focused on career site integration and browser-based application capture, leveraging standard Recruiting,Applicant Tracking System capabilities such as job posting, candidate profile and resume intake, configurable prescreening questions, and workflow orchestration for candidate progression. The Mitratech TalentReef Recruit 2.0 implementation also delivered branded application flows on the Smokey Bones website and administrative recruiter interfaces to manage requisitions, interview scheduling, and offer routing. Operational governance emphasized centralized tracking of candidate records, role-based admin controls for recruiting teams and hiring managers, and standardized screening and interview processes to ensure consistency across locations. The solution is operated from the public website front end, with Mitratech TalentReef Recruit 2.0 serving as the primary applicant tracking layer for corporate and hourly hiring functions.
Recruiting, Applicant Tracking System HCM 2019 2019
Task Management HCM 2023 2023
Workforce Analytics HCM 2023 2023
Smokey Bones ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
NCR Voyix Legacy NCR Voyix Aloha POS Point Of Sale ERP Services and Operations n/a 2011 2011
In 2011, Smokey Bones deployed NCR Voyix Aloha POS as its Point Of Sale solution across its restaurant estate. The project targeted both corporate and in-restaurant operations for Smokey Bones Bar and Fire Grill, aligning transaction capture, order lifecycle management, and menu control with enterprise back-office processes. The NCR Voyix Aloha POS implementation included core POS transaction processing, menu management integration, and kitchen order routing via KDS. Menulink driven menu updates and custom in-store software were configured alongside Aloha to support localized workflows, and store hardware provisioning was coordinated with POS configuration to ensure consistent device interoperability. Integrations connected NCR Voyix Aloha POS to corporate systems including Great Plains for finance, Exchange for corporate messaging, and SQL databases for reporting and persistence. The overall architecture spanned point-of-sale terminals, KDS devices, Menulink interfaces, custom store applications, and centralized SQL-based data stores to enable consolidated reporting and operational visibility. Operational ownership was held by the Director of Information Technology who managed the team responsible for updating and implementing Aloha, in-store systems, store hardware, and corporate infrastructure. Rollout governance emphasized coordinated updates of Aloha, KDS, Menulink, and custom software across sites, standardization of store hardware, and integration points with corporate financial and messaging systems.
Smokey Bones Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2019 2019
Collaboration Collaboration 2020 2020
Smokey Bones eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2019 2019
Smokey Bones CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Loyalty CRM 2019 2019
Customer Support CRM 2021 2021
Digital Advertising Platform CRM 2016 2016
Digital Advertising Platform CRM 2020 2020
Smokey Bones IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2021 2021
Smokey Bones CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Smokey Bones

First Name Last Name Title Function Department Email Phone
CFO CXO Finance
Chief Technology Officer CXO IT
Director of Operations Director Finance
General Manager Manager Finance

Apps Being Evaluated by Smokey Bones Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Smokey Bones IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Smokey Bones digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Smokey Bones Technographics
Smokey Bones is a Leisure and Hospitality organization based in United States, with around 1400 employees and annual revenues of $280.0 million.
Smokey Bones operates a diverse technology stack with applications such as Microsoft Dynamics GP, Mitratech TalentReef Recruit 2.0 and NCR Voyix Aloha POS, covering areas like ERP Financial, Recruiting, Applicant Tracking System and Point Of Sale.
Smokey Bones has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Mitratech and NCR Voyix.
Smokey Bones recently adopted applications including Odoo Open Source ERP in 2024, Fourth Task Management in 2023 and Fourth Workforce Analytics in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Smokey Bones’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Smokey Bones’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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