Plantation, 33324, FL,
United States
Smokey Bones Technographics
Smokey Bones Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Smokey Bones and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Smokey Bones employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Smokey Bones has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2011, Mitratech TalentReef Recruit 2.0 for Recruiting, Applicant Tracking System in 2021, NCR Voyix Aloha POS for Point Of Sale in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Smokey Bones is running and its propensity to invest more and deepen its relationship with Microsoft , Odoo , Mitratech or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Smokey Bones revenues, which have grown to $280.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Smokey Bones intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Smokey Bones Tech Stack and Enterprise Applications
Smokey Bones ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, Smokey Bones implemented Microsoft Dynamics GP, deploying the application as its core ERP Financial system. The rollout targeted corporate finance and restaurant accounting functions across Smokey Bones Bar and Fire Grill, consolidating transactional finance into a centralized platform.
Microsoft Dynamics GP was configured to deliver core financial modules including general ledger, accounts payable, accounts receivable, and financial reporting, with Microsoft SQL Server used as the primary relational store. Configuration work emphasized point-of-sale financial posting workflows and batch interfaces to capture high-volume restaurant transactions and maintain consistent chart of accounts across sites.
The implementation connected the ERP Financial layer to the restaurant technology stack that included Aloha POS, kitchen display systems, Menulink and custom in‑store software, using SQL Server staging and interfaces to reconcile sales, cash and settlement data. Exchange was retained for corporate communications and system notifications, while Dynamics GP consumed master data and transactional feeds from corporate SQL databases to support both headquarters finance and distributed restaurant operations.
Governance and rollout were led by the Director of Information Technology, who managed the team responsible for POS, in-store systems, store hardware and corporate infrastructure. The program emphasized phased enablement, configuration and testing to align restaurant operational workflows with centralized financial processes in Microsoft Dynamics GP.
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ERP Financial | ERP |
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2024 | 2024 |
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Smokey Bones HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mitratech | Legacy | Mitratech TalentReef Recruit 2.0 | Recruiting, Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, Smokey Bones implemented Mitratech TalentReef Recruit 2.0 on its public website to capture applicant flow and manage hiring workflows. The deployment of Mitratech TalentReef Recruit 2.0 aligns with the Recruiting,Applicant Tracking System category and supports Smokey Bones' talent acquisition and store-level hiring operations across its United States footprint.
Configuration focused on career site integration and browser-based application capture, leveraging standard Recruiting,Applicant Tracking System capabilities such as job posting, candidate profile and resume intake, configurable prescreening questions, and workflow orchestration for candidate progression. The Mitratech TalentReef Recruit 2.0 implementation also delivered branded application flows on the Smokey Bones website and administrative recruiter interfaces to manage requisitions, interview scheduling, and offer routing.
Operational governance emphasized centralized tracking of candidate records, role-based admin controls for recruiting teams and hiring managers, and standardized screening and interview processes to ensure consistency across locations. The solution is operated from the public website front end, with Mitratech TalentReef Recruit 2.0 serving as the primary applicant tracking layer for corporate and hourly hiring functions.
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Task Management | HCM |
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2023 | 2023 |
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Workforce Analytics | HCM |
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2023 | 2023 |
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Smokey Bones ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NCR Voyix | Legacy | NCR Voyix Aloha POS | Point Of Sale | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Smokey Bones deployed NCR Voyix Aloha POS as its Point Of Sale solution across its restaurant estate. The project targeted both corporate and in-restaurant operations for Smokey Bones Bar and Fire Grill, aligning transaction capture, order lifecycle management, and menu control with enterprise back-office processes.
The NCR Voyix Aloha POS implementation included core POS transaction processing, menu management integration, and kitchen order routing via KDS. Menulink driven menu updates and custom in-store software were configured alongside Aloha to support localized workflows, and store hardware provisioning was coordinated with POS configuration to ensure consistent device interoperability.
Integrations connected NCR Voyix Aloha POS to corporate systems including Great Plains for finance, Exchange for corporate messaging, and SQL databases for reporting and persistence. The overall architecture spanned point-of-sale terminals, KDS devices, Menulink interfaces, custom store applications, and centralized SQL-based data stores to enable consolidated reporting and operational visibility.
Operational ownership was held by the Director of Information Technology who managed the team responsible for updating and implementing Aloha, in-store systems, store hardware, and corporate infrastructure. Rollout governance emphasized coordinated updates of Aloha, KDS, Menulink, and custom software across sites, standardization of store hardware, and integration points with corporate financial and messaging systems.
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Smokey Bones Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Smokey Bones eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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Smokey Bones CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Smokey Bones IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Smokey Bones CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Smokey Bones
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CFO | CXO | Finance | ||||
| Chief Technology Officer | CXO | IT | ||||
| Director of Operations | Director | Finance | ||||
| General Manager | Manager | Finance |
Apps Being Evaluated by Smokey Bones Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||