Snap One
1800 Continental Blvd STE 300,
Charlotte, 28273, NC,
United States
Charlotte, 28273, NC,
United States
1 704-927-7620
Professional Services
Snap One Technographics
Snap One Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Snap One and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1492 Snap One employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Snap One has purchased the following applications: Ironclad CLM for Contract Lifecycle Management in 2019, Adobe Experience Cloud for Customer Experience in 2021, Freshservice for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Snap One is running and its propensity to invest more and deepen its relationship with Ironclad , Adobe Systems , FullStory or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Snap One revenues, which have grown to $1.01 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Snap One intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Snap One Data, Technology Stack, and Enterprise Applications
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ironclad | Legacy | Ironclad CLM | Contract Lifecycle Management | Content Management | n/a | 2019 | 2019 |
In 2019 Snap One implemented Ironclad CLM as its contract platform, applying Ironclad CLM to centralize legal intake and structured contract processing under the Contract Lifecycle Management category. Snap One is a Charlotte based manufacturer and exclusive source of A/V, security, control, networking, and remote management products for professional integrators, and the implementation focused on addressing counsel-led contract review, IP-related agreements, and M&A diligence documentation.
The Ironclad CLM deployment was configured to deliver core Contract Lifecycle Management capabilities including contract authoring and templating, clause library and redline tracking, automated approval workflows, centralized contract repository with metadata tagging, and obligation and milestone management. Administrators established standardized templates for NDAs, distribution and supplier agreements, software license terms, and M&A diligence packs, and applied role-based access controls and full audit trails to align with legal review responsibilities.
Operational scope emphasized Legal, IP, and Product team workflows, with the Senior IP Counsel role coordinating patent and trademark prosecution support, defensive litigation consultation, invention disclosure governance, and open source review tied into contract intake and review processes. The system was used to organize contract review and negotiation across business stakeholders and to assemble documentation required for M&A due diligence on patent, trademark, domain name, and copyright assets.
Governance was formalized through approval matrices, template change control, and mandatory legal review checkpoints for agreements that implicated software or hardware intellectual property, and the configuration reinforced cross-functional strategy sessions and directed inventing coordination with product teams. The implementation concentrated on standardizing contract governance, enforcing review policies, and institutionalizing invention disclosure workflows within the contract lifecycle.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Snap One implemented Adobe Experience Cloud to centralize Customer Experience for its public website and digital channels. Adobe Experience Cloud is positioned as the primary Customer Experience application supporting content delivery, visitor engagement, and digital campaign execution on snapone.com, aligning the platform directly with marketing and e-commerce business functions.
Configuration emphasized core Customer Experience capabilities typical of the category, including experience management, web content orchestration, personalization, audience segmentation, and journey analytics. Adobe Experience Cloud was configured to manage content lifecycles and campaign orchestration, enabling marketing teams to publish and target content through governed workflows and automated delivery rules.
The deployment is embedded in Snap One's website stack, with Adobe Experience Cloud handling data capture and measurement for digital engagement and feeding personalized content to front-end delivery mechanisms. Operational scope centers on marketing and e-commerce teams, with the platform serving as the centralized system for customer-facing content governance, campaign execution, and iterative experience management on the company website.
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Snap One implemented Freshservice. Freshservice is used on the Snap One website to provide IT Service Management capabilities for the companys IT support and service desk business functions.
The Freshservice deployment centers on core IT Service Management functionality, including a customer facing self service portal and service catalog, incident and service request ticketing, a knowledge base for resolution content, and workflow automation for ticket routing and escalation. The implementation leverages Freshservice configuration to standardize request intake and automate routine triage, consistent with common IT Service Management practices.
Operationally the Freshservice instance is positioned to manage web based request flows into a centralized service desk, enforce configured ticket lifecycles and SLAs, and provide a single source for documented resolutions. Governance of the solution is reflected in configured workflows and catalog items, aligning IT Service Management processes with the public facing support experience on the Snap One website.
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IT Service Management | ITSM |
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2023 | 2023 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Snap One
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Snap One Executives
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FAQ - APPS RUN THE WORLD Snap One Technographics
Snap One is a Professional Services organization based in United States,
with around 1492 employees and annual revenues of $1.01 billion.
Snap One operates a diverse technology stack with applications such as
Ironclad CLM, Adobe Experience Cloud and Freshservice,
covering areas like Contract Lifecycle Management, Customer Experience and IT Service Management.
Snap One has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Ironclad, Adobe Systems and Freshworks.
Snap One recently adopted applications including
Atlassian Jira Service Desk in 2023, OneTrust Cookie Consent in 2022 and OneTrust CookiePro in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Snap One’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Snap One’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Snap One technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.