Sodexo Australia
247 Balcatta Rd, Balcatta,
Perth, 6021, WA,
Australia
Perth, 6021, WA,
Australia
61 18 0076-3396
Professional Services
Sodexo Australia Technographics
Sodexo Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sodexo Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Sodexo Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sodexo Australia has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2019, Access MicrOpay (ex Sage MicrOpay) for Payroll in 2018, IBM Maximo CMMS for Computerized Maintenance Management (CMMS) in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sodexo Australia is running and its propensity to invest more and deepen its relationship with Microsoft , The Access Group , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sodexo Australia revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sodexo Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sodexo Australia Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2019 | 2021 |
In 2019, Sodexo Australia implemented Microsoft Dynamics 365 for Finance and Operations as an ERP Financial solution. The 2019 initiative targeted transformation of eight business process services and included IS&T led enhancements across Microsoft Dynamics 365 Customer Voice, Microsoft Dynamics 365 for Finance and Operations, and Dynamics 365 Customer Engagement to align service delivery with finance workflows.
The deployment configured core finance and operations capabilities within Microsoft Dynamics 365 for Finance and Operations, focusing on financial management and operations workflows typical of ERP Financial systems. Configuration work emphasized general ledger alignment, accounts payable and procurement flows, and service costing and invoicing processes to support front line service delivery across contracted sites.
Integrations were implemented to bring Customer Voice feedback into operational case handling in Dynamics 365 Customer Engagement and to link service transactions into Finance and Operations for transaction posting and invoicing. Operational coverage centered on Sodexo front line managers and the regional workforce supporting Rio Tinto Iron Ore in Australia, with project activity managed from the Balcatta, Western Australia site.
Governance and rollout were organized by Sodexo IS&T with a Senior Project Manager leading phased enhancements, structured change control and targeted training to drive high quality change and training outcomes for front line managers. The program converted eight business process services that originated on an IFS platform into the Microsoft Dynamics 365 for Finance and Operations environment, while emphasizing development efficiency and operational readiness.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access MicrOpay (ex Sage MicrOpay) | Payroll | HCM | n/a | 2018 | 2018 |
In 2018, Sodexo Australia implemented Access MicrOpay (ex Sage MicrOpay) to support Payroll operations. The deployment was configured to handle weekly payroll processing for 1,200 employees, operating within a small centralized payroll team and reporting to a payroll manager.
Access MicrOpay was configured to run the core payroll calculation engine, weekly pay run scheduling, tax and superannuation processing, employee records management, and payslip distribution. Configuration work included award interpretation and pay condition rule sets aligned to Australian payroll practice, and reporting modules used for payroll reconciliation and management reporting.
Integrations included a direct operational link to Riteq for time and attendance capture to feed hours into weekly pay runs. The payroll environment was also set up to produce exportable payroll payment files for disbursement and to generate statutory reporting outputs required for Australian payroll compliance.
Operational governance emphasized role based access controls for the payroll team, defined handoffs between payroll and finance stakeholders, and reconciliation workflows to validate weekly pay runs. Job level detail indicates a payroll officer processed weekly payroll runs using Access MicrOpay (ex Sage MicrOpay) and Riteq under payroll manager oversight, embedding the application into Sodexo Australia Payroll operations.
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo CMMS | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Sodexo Australia implemented IBM Maximo CMMS to centralize maintenance workflows across its national facilities estate. The IBM Maximo CMMS deployment targeted Computerized Maintenance Management (CMMS) functions supporting multi-site tertiary education and hospitality accounts managed by Sodexo's national account teams.
Implementation concentrated on core CMMS capabilities, including a centralized asset register, work order management, preventive maintenance scheduling, spare parts inventory control, and planning for both planned and unplanned work. Configuration emphasized role-based work allocation and scheduling to support site technicians, contractors, and the National Account Manager structure referenced in Sodexo’s account governance model.
Operational coverage extended across facilities management and operations teams responsible for tertiary education and hospitality client portfolios, with reporting workflows aligned to quarterly, half yearly, and annual business review cycles. Reporting and performance orchestration incorporated Microsoft Power BI for dashboards and forecast reports, with IBM Maximo CMMS serving as the authoritative work execution and asset lifecycle source for key account metrics.
Governance and process changes formalized escalation paths, task rescheduling procedures, and regular performance reviews tied to Maximo work execution data. The deployment supported SDSO’s requirement to prepare progress reports and forecasts for internal and external stakeholders, and to manage the planning and execution of capital works and maintenance delivery across multiple sites.
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Enterprise Asset Management | ERP Services and Operations |
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2015 | 2015 |
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Facility Management | ERP Services and Operations |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2019 | 2021 |
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Customer Experience | CRM |
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2019 | 2021 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2016 | 2016 |
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Project Portfolio Management | PPM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Sodexo Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sodexo Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sodexo Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sodexo Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Sodexo Australia Technographics
Sodexo Australia is a Professional Services organization based in Australia,
with around 5000 employees and annual revenues of $700.0 million.
Sodexo Australia operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Access MicrOpay (ex Sage MicrOpay) and IBM Maximo CMMS,
covering areas like ERP Financial, Payroll and Computerized Maintenance Management (CMMS).
Sodexo Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, The Access Group and IBM.
Sodexo Australia recently adopted applications including
UKG Pro Workforce Management (Ex UKG Dimensions) in 2023, Urbanise FM in 2023 and Amazon Elastic Load Balancing (ELB) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sodexo Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sodexo Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sodexo Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.