Austin, 78704, TX,
United States
Software Advice Technographics
Software Advice Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Software Advice and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Software Advice employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Software Advice has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, ResNexus Booking for Reservation and Booking Management in 2023, LiveChat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Software Advice is running and its propensity to invest more and deepen its relationship with Oracle , ResNexus , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Software Advice revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Software Advice intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Software Advice Tech Stack and Enterprise Applications
Software Advice ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Software Advice implemented Oracle NetSuite ERP to centralize financial operations for the U.S. based professional services firm. The deployment used Oracle NetSuite ERP as a cloud SaaS financial backbone and was oriented around ERP Financial capabilities for an organization of roughly 200 employees.
Configuration emphasized core ERP Financial modules, including general ledger, accounts payable, accounts receivable, billing and revenue recognition, fixed asset accounting, and financial reporting. Process and governance changes focused on a standardized chart of accounts, automated billing and revenue workflows, role based access controls, and month end close orchestration, positioning the Oracle NetSuite ERP instance as the single system of record for transactional finance and accounting activity.
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Software Advice ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResNexus | Legacy | ResNexus Booking | Reservation and Booking Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Software Advice implemented ResNexus Booking on its website, deploying a Reservation and Booking Management capability to manage online reservations and scheduling. The deployment embedded the ResNexus Booking application into the public facing site to capture real time availability and reservations, with configuration centered on the ResNexus Booking booking engine, calendar management, and guest reservation lifecycle controls. Implementation work focused on online booking workflows, availability rules, and reservation intake forms to align the application with professional services scheduling patterns.
The rollout provides customer facing booking and appointment scheduling to centralize reservation records for operations and customer service teams. Operational scope is limited to web based booking on Software Advice's site, with configuration of automated confirmations and calendar synchronization workflows typical for Reservation and Booking Management systems. Governance emphasis concentrated on application configuration, booking rule maintenance, and embedding standards to preserve booking accuracy and a consistent user experience.
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Software Advice AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Software Advice deployed LiveChat on its website. LiveChat is implemented as the companys Chatbots and Conversational AI capability to provide real time visitor engagement and scripted conversational workflows.
The LiveChat deployment centers on a browser embedded chat widget instrumented for live messaging, automated chat triggers, canned responses, and transcript capture. Configuration work emphasized routing and queueing logic to assign sessions to support and sales agents, and creation of reusable response templates and trigger rules to standardize front line conversations.
Operational ownership is positioned with customer support and inside sales functions, with governance focused on chat handling rules, escalation paths, and transcript retention for quality and training. The implementation narrative for LiveChat at Software Advice highlights a web centric deployment model delivering conversational engagement through standardized workflows and centralized chat management.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Software Advice Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2012 | 2012 |
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Software Advice CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation, Sales Automation | CRM |
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2021 | 2021 |
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Software Advice ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Software Advice TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Software Advice PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Software Advice IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Software Advice
| First Name | Last Name | Title | Function | Department | Phone | |
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| Chief Executive Officer | CXO | Finance | ||||
| Chief Operating Officer | CXO | Finance | ||||
| Director, International Marketing | Director | Marketing |
Apps Being Evaluated by Software Advice Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||