Matthews, 28105, NC,
United States
Software Toolbox Inc. Technographics
Software Toolbox Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Software Toolbox Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Software Toolbox Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Software Toolbox Inc. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, Hubspot Live Chat for Chatbots and Conversational AI in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Software Toolbox Inc. is running and its propensity to invest more and deepen its relationship with Oracle , HubSpot , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Software Toolbox Inc. revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Software Toolbox Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Software Toolbox Inc. Tech Stack and Enterprise Applications
Software Toolbox Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, Software Toolbox Inc. implemented Oracle NetSuite ERP in the ERP Financial category to centralize core accounting for its U.S. consumer packaged goods operations. The deployment used Oracle NetSuite ERP as the primary financial system for the company, aligning finance and accounting business functions under a single cloud-based application suited to a 30-person organization.
Configuration focused on standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, billing and invoicing, fixed asset accounting, cash management, and financial reporting. Oracle NetSuite ERP was configured with a consolidated chart of accounts, automated receivables and payables workflows, and period close controls to fit a small business operational footprint while preserving audit trail and role-based access controls.
Operational coverage centered on corporate finance and accounting, with the system supporting order-to-cash and procure-to-pay financial workflows used by finance, accounting, and operations teams. Governance changes emphasized standardized month-end close procedures, defined user roles and permissions within Oracle NetSuite ERP, and formalized financial process documentation to maintain control over transactional and reporting processes.
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Software Toolbox Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Software Toolbox Inc. deployed Hubspot Live Chat on its public website as a Chatbots and Conversational AI capability to centralize inbound web conversations and web lead capture. Software Toolbox Inc. is using Hubspot Live Chat as the primary conversational channel for prospective customers and site visitors, instrumenting the site widget to collect contact details and conversation histories at the point of engagement.
The implementation centers on the Hubspot Live Chat widget, configured with canned responses, proactive greetings, and business hours availability to support small team operations. Operational ownership is aligned to customer support and sales functions, with message routing and a shared conversation inbox used for workflow handoffs and follow up. Governance includes simple channel rules and staffing schedules to match company scale, while configuration focuses on standardized reply templates and lead capture fields to ensure consistent front-line handling of inbound chats.
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Software Toolbox Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Software Toolbox Inc. deployed Cisco Webex Meetings for Audio Video and Web Conferencing on its public website. The deployment leverages the cloud hosted Cisco Webex Meetings service to provide browser based and client based access for scheduled and ad hoc online meetings, exposing join links on the company website to facilitate external customer calls and remote demonstrations. The implementation uses hosted meeting rooms managed under a centralized Cisco Webex Meetings account to connect web visitors directly to live sessions.
Configured capabilities include meeting scheduling, video conferencing, screen sharing, recording, and host controls for participant management, reflecting standard Audio Video and Web Conferencing functional workflows. Operational coverage spans company wide collaboration for a 30 person organization, supporting both internal team sessions and customer facing engagements through embedded website meeting entry points. Governance was arranged around centralized admin account settings and meeting policy configuration to control access and recording, with rollout and user provisioning sized to small company operations. Cisco Webex Meetings is explicitly referenced on the Software Toolbox Inc. website as the public facing meeting mechanism.
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Software Toolbox Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Software Toolbox Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Software Toolbox Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Vice President - Operations and Sales | VP | Sales | ||||
| President & Founder | CXO | Finance | ||||
| Key Account Manager | Manager | Finance |
Apps Being Evaluated by Software Toolbox Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||