Wallsend, NE28 6UZ,
United Kingdom
SMD Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by SMD and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 236 SMD employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SMD has purchased the following applications: IFS Cloud ERP for ERP Financial in 2023, IFS Manufacturing Execution System (MES) for Manufacturing Execution System in 2023, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SMD is running and its propensity to invest more and deepen its relationship with IFS , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SMD revenues, which have grown to $78.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SMD intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Cloud ERP | ERP Financial | ERP Financial Management | Platned | 2023 | 2024 |
In 2023 SMD selected Platned to execute a major upgrade from IFS Apps 7.5 to IFS Cloud ERP, classified under the ERP Financial category. The program delivered an on premise IFS Cloud ERP instance over a 12 month project, completed on schedule, within budget, and with a seamless go live cutover for more than 250 users across two UK sites and an offshore engineering division.
The implementation replicated core functional modules from IFS Apps 7.5 including Purchasing, Finance, Supply Chain, Parts, Engineering, Projects, Manufacturing, Servicing and time recording, while introducing new AI enabled capabilities available in the evergreen IFS Cloud platform. Configuration work was emphasized so the core code base remained unmodified, with permissions and security tightened to mirror a small set of legacy behaviors that were required by business workflows.
Architecturally the deployment remained on premise to protect intellectual property and leverage existing infrastructure investments, while maintaining critical integrations with advanced CAD engineering tools used by design and engineering teams. The single shared instance supports SMDs offshore division for global engineering and maintenance operations, and the project used a predominantly remote delivery model with the implementation team on site for key milestones and for a week after go live to ensure continuity.
Governance and rollout emphasized operational readiness through structured training and test cycles, three pre go live training sessions for end users and an early trained cohort of 20 super users who led testing and cascaded knowledge. Platned provided project management and established a managed services arrangement to monitor and maintain IFS infrastructure, providing a 24/7 support desk and escalation path to complement SMDs five person IT and business systems team.
Outcomes explicitly stated by SMD include a smooth adoption experience, an on time and on budget upgrade, and the signing of a managed service contract with Platned for ongoing infrastructure management and support. SMD is now planning a second phase to digitize stores and integrate new automated picking machines while evaluating the IFS 24R2 AI enabled planning and scheduling capabilities.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Manufacturing Execution System (MES) | Manufacturing Execution System | ERP Services and Operations | Platned | 2023 | 2024 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Supply Chain Management | SCM |
|
2023 | 2024 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2023 | 2024 |
|
Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2023 | 2024 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2013 | 2013 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||