Solent University
East Park Terrace,
Southampton, SO14 0YN,
United Kingdom
Southampton, SO14 0YN,
United Kingdom
44 23 8031-9194
Education
Solent University Technographics
Solent University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Solent University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Solent University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Solent University has purchased the following applications: Moodle LMS for Learning and Development in 2013, Click4Assistance for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Solent University is running and its propensity to invest more and deepen its relationship with Moodle , Click4Assistance , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Solent University revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Solent University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Solent University Tech Stack and Enterprise Applications
Solent University HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2013 | 2013 |
In 2013, Solent University implemented Moodle LMS. Moodle LMS is deployed on Solent's website as the institution's primary Learning and Development platform, serving course delivery and student-facing learning pages across the university.
The implementation leverages core Moodle LMS capabilities including course authoring and management, content delivery and resource repositories, assignment submission and assessment workflows, discussion forums and collaborative tools, and gradebook and reporting modules. Configuration emphasized web-based course catalog presentation, structured module pages, and role-based access for students, academic staff, and administrators.
Moodle LMS is integrated into the university website to present public course information and to deliver enrolled course content through the site. Operational coverage includes undergraduate and postgraduate course delivery, continuing professional development offerings, and blended learning support used by academic departments and student services.
Operational governance is coordinated between academic programme teams and central IT to manage course provisioning, site maintenance, and user access controls, with ongoing configuration and administration performed within the Moodle application. The deployment positions Moodle LMS as the central Learning and Development system for course management and assessment at Solent University.
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Solent University AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Click4Assistance | Legacy | Click4Assistance | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Solent University deployed Click4Assistance on its public website. The Click4Assistance deployment uses Chatbots and Conversational AI to provide web-based conversational routing and scripted responses for inbound student and prospective student enquiries. The implementation is positioned on high-traffic information pages and the central university website.
The Click4Assistance configuration emphasizes a web chat widget with proactive messaging, configurable response trees, and live agent handover functionality, aligning with common Chatbots and Conversational AI capabilities. Functional modules implemented include real-time chat, canned message libraries, session transcripts and basic analytics for query patterns. Automation is used for initial triage and FAQ resolution while preserving the option to escalate to human advisors.
Operational ownership is implied to sit with web and student services teams who manage script updates and monitoring, with deployment scope limited to the university website. Governance practices likely include scripted content review and proactive messages scheduled to academic cycles. The implementation narrative links Solent University, Click4Assistance, Chatbots and Conversational AI and student engagement on the website.
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Solent University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Solent University implemented Microsoft 365. Microsoft 365 is deployed as the university's Collaboration platform and is referenced on the Solent University website.
Deployment is organized as a cloud-hosted Microsoft 365 tenant providing core collaboration capabilities including email and calendaring, document collaboration and storage, and real-time communication and meeting functionality. Configuration emphasizes role-based provisioning for staff and students, tenant-level administration, and content management policies that align with academic and administrative workflows.
The Microsoft 365 deployment is surfaced on the university web presence to provide document access, shared calendars, and collaborative resources to the campus community. Governance is centralized in the university IT team for user lifecycle management, access controls, and content governance, with operational coverage spanning academic departments and administrative functions.
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Solent University Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2006 | 2006 |
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Web Content Management | Content Management |
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2011 | 2011 |
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Solent University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2022 | 2022 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Solent University ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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Solent University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Solent University CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Solent University
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Head of Technology Services | Director | IT | |
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Chief Student Officer and University Secretary | CXO | Finance | |
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Academic Registrar | Non Manager | Operations | |
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Head of People & Development | Director | HR | |
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Chief Financial Officer | CXO | Finance | |
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Procurement Manager | Manager | Procurement | |
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Apps Being Evaluated by Solent University Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Solent University IT executives and key decision makers. This section highlights Solent University's latest recorded technology evaluations, including Oracle Cloud ERP for ERP Financial on 2025-03-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Solent University digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-11 | Solent University | Evaluated | Oracle | Oracle Cloud ERP | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Solent University Technographics
Solent University is a Education organization based in United Kingdom,
with around 1000 employees and annual revenues of $10.0 million.
Solent University operates a diverse technology stack with applications such as
Moodle LMS, Click4Assistance and Microsoft 365,
covering areas like Learning and Development, Chatbots and Conversational AI and Collaboration.
Solent University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Moodle, Click4Assistance and Microsoft.
Solent University recently adopted applications including
Infinity Call Tracking in 2022, Microsoft Clarity in 2022 and Atlassian Jira Service Desk in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Solent University’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Solent University’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Solent University technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.