Sydney, 2028, NSW,
Australia
Solotel Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Solotel Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Solotel Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Solotel Group has purchased the following applications: Stripe Payments for Payment Processing in 2020, JobAdder ATS for Applicant Tracking System in 2018, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Solotel Group is running and its propensity to invest more and deepen its relationship with Stripe , JobAdder , Zapid or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Solotel Group revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Solotel Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Solotel Group implemented Stripe Payments on its website. The deployment positioned Stripe Payments as the Payment Processing backbone for online transactions supporting Solotel Group's e-commerce checkout flows in Australia.
The implementation used web checkout integration and API instrumentation to capture card and digital wallet transactions, apply tokenization for stored credentials, and route authorization and settlement through Stripe Payments. Functional capabilities implemented included payment authorization, refund handling, payment method lifecycle management, and webhook driven eventing for transaction status updates.
Operational scope was centered on the corporate website with operational ownership by e-commerce and finance teams. Reconciliation workflows were adjusted to consume Stripe Payments settlement reports and webhook feeds, and governance focused on payment acceptance policies, dispute handling procedures, and role based access for transaction operations.
Solotel Group Stripe Payments Payment Processing supports business functions across online sales, payments reconciliation, and finance operations, with on site instrumentation to ensure transactional routing through Stripe Payments.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobAdder | Legacy | JobAdder ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Solotel Group deployed JobAdder ATS as an Applicant Tracking System to centralize recruitment and talent acquisition across its retail operations in Australia. The implementation was positioned to support HR and recruitment teams for a company of approximately 400 employees, focusing on consistent hiring workflows and pipeline visibility.
The JobAdder ATS configuration emphasized core Applicant Tracking System capabilities, including candidate sourcing and database management, requisition creation and approval workflows, applicant tracking through staged pipelines, interview scheduling, and offer management. Configuration work concentrated on mapping Solotel Group hiring processes into standard ATS workflows and establishing user roles for recruiters and hiring managers.
Deployment followed a cloud-first SaaS model common to Applicant Tracking System implementations, with the scope covering Solotel Group’s Australian sites and centralized HR coordination. The solution provided a single candidate record and standardized status taxonomy to reduce fragmentation across multiple hiring events and venues.
Governance plans focused on centralized requisition approvals, standardized candidate pipeline stages, and role-based access for HR, recruitment and hiring managers, supporting consistent hiring governance across the organization. Operational rollout prioritized adoption by recruitment teams and embedded ATS workflow controls into the company’s hiring processes.
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Applicant Tracking System | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Solotel Group implemented Microsoft 365 in the Collaboration category. Microsoft 365 is referenced on the Solotel Group website, and the deployment was positioned to provide cloud-first collaboration and content services for the Australian retail operator.
The implementation centered on core Microsoft 365 collaboration capabilities including cloud email and calendaring, SharePoint based document management, OneDrive file sync, and Teams for synchronous collaboration. Administration and governance were aligned with tenant-level controls, using centralized Microsoft 365 administration, role based access controls, and content sharing policies to manage corporate communications and operational team workflows across the business. The narrative identifies Solotel Group Microsoft 365 Collaboration as the primary collaboration platform surfaced on the company website and used to support internal collaboration and document lifecycle management.
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Event Management | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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