Louisville, 40258, KY,
United States
Sonic Electronix Technographics
Sonic Electronix Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sonic Electronix and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Sonic Electronix employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sonic Electronix has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Freshworks Freshteam ATS for Applicant Tracking System in 2023, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sonic Electronix is running and its propensity to invest more and deepen its relationship with Oracle , Intuit , Affirm or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sonic Electronix revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sonic Electronix intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sonic Electronix Tech Stack and Enterprise Applications
Sonic Electronix ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Sonic Electronix implemented Oracle NetSuite ERP to consolidate core ERP Financial functions on a cloud SaaS platform. The deployment established a centralized Oracle NetSuite ERP instance, configured for core financial modules including general ledger, accounts payable, accounts receivable, fixed asset accounting, billing and financial reporting, with focus on chart of accounts design, automated journal processing, and period close workflows.
Operational coverage focused on finance and accounting, billing and procurement workflows across Sonic Electronix US operations, with role based access controls, segregation of duties and approval routing configured to support month end governance and audit trails. The implementation standardized transactional processing and financial master data to create a single finance system of record, aligning Oracle NetSuite ERP to Sonic Electronix ERP Financial business function and internal control requirements.
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ERP Financial | ERP |
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2010 | 2010 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Sonic Electronix HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshworks Freshteam ATS | Applicant Tracking System | HCM | n/a | 2023 | 2023 |
In 2023, Sonic Electronix implemented Freshworks Freshteam ATS. The Applicant Tracking System is deployed as a web-hosted SaaS instance and is embedded on Sonic Electronix's careers page on their website, capturing inbound applications directly from the public job listings.
Configuration and module use centers on job posting and requisition management, candidate tracking and pipeline management, interview scheduling, and offer management within Freshworks Freshteam ATS. The careers page integration centralizes candidate intake and preserves applicant records in the Freshworks Freshteam ATS environment, enabling standardized applicant workflows and role based access controls for HR and hiring managers, and governance work focused on requisition approvals and defined interview stages to operationalize recruiting processes within the Applicant Tracking System.
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Sonic Electronix AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Sonic Electronix implemented Freshdesk Messaging (Formerly Freshchat) on their website. Freshdesk Messaging (Formerly Freshchat) is deployed as a web-based conversational layer in the Chatbots and Conversational AI category, handling real-time customer interactions directly on the company’s e-commerce storefront. The deployment surfaces an on-site chat widget and conversational workflows to capture shopper intent and route inbound messages to support agents.
The implementation is scoped to online customer support and e-commerce operations, with the application used by the customer service team to manage live chats, automated bot responses, agent handoffs, and a shared message inbox for team triage. Configurations reflect common Chatbots and Conversational AI capabilities including automated FAQ flows, canned responses, and chat routing, and governance focuses on standardizing chat handling procedures and escalation workflows within the support function.
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Sonic Electronix Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2011 | 2011 |
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Sonic Electronix eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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Sonic Electronix SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2016 | 2016 |
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Sonic Electronix CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sonic Electronix IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Sonic Electronix CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Sonic Electronix
Apps Being Evaluated by Sonic Electronix Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||