AI Buyer Insights:

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

Sony Financial Holdings Inc.
Location
Nihonbashi Muromachi Nomura Bldg2-4-3, Nihonbashi-muromachi, Chuo-ku,
Tokyo, 103-8303,
Japan
Website
https://www.sonymobile.com/
Phone
81 3-68807000
Artw industry
Banking and Financial Services
Employee
Revenue

Sony Financial Holdings Inc. Technographics

Sony Financial Holdings Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Sony Financial Holdings Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Sony Financial Holdings Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Sony Financial Holdings Inc. has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2005, LiveChat for Chatbots and Conversational AI in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Sony Financial Holdings Inc. is running and its propensity to invest more and deepen its relationship with SAP , LiveChat, Inc. , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Sony Financial Holdings Inc. revenues, which have grown to $357.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sony Financial Holdings Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Sony Financial Holdings Inc. Tech Stack and Enterprise Applications

Sony Financial Holdings Inc. ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP ERP ECC 6.0 ERP Financial ERP n/a 2005 2005
In 2005, Sony Financial Holdings Inc. implemented SAP ERP ECC 6.0 to coordinate and administrate SonyEricsson product data within its SAP R/3 environment. The SAP ERP ECC 6.0 deployment functioned as the enterprise ERP Financial backbone for managing product-related financial and master data, explicitly covering pricing and product specifications. Implementation concentrated on master data governance, configuring material master records to capture product specifications and establishing pricing condition records and pricing procedures to manage SonyEricsson prices. Configuration work included data validation rules, an attribute taxonomy for product specifications, and batch administration processes to import and reconcile product catalogs, leveraging standard SAP R/3 master data and pricing capabilities. Operational responsibility was centralized to corporate data administration and finance teams, with product management stakeholders providing specification updates and pricing changes into SAP ERP ECC 6.0. The deployment consolidated product data management within the ERP Financial system, creating a single source of truth for product attributes and pricing across transactional processing and financial accounting workflows.
Expense Management ERP 2015 2015
Sony Financial Holdings Inc. AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, Sony Financial Holdings Inc. deployed LiveChat on its public website in Japan. LiveChat is implemented in the Chatbots and Conversational AI category to provide a conversational layer for online customer engagement and service workflows. The implementation focuses on web channel interactions supporting retail banking and insurance customer service, including online account servicing and pre-sales inquiries. Deployment targets customer-facing web sessions rather than internal collaboration, aligning the chat channel with contact center and web operations. Configuration leverages LiveChat capabilities such as an embedded chat widget, agent console, canned responses, routing rules, and transcript capture to manage inbound conversations and handoffs. Functional modules implemented include real-time chat handling, session history for case continuity, automated response templates, and operator routing to support customer service and sales teams. Governance centers on web channel triage, escalation workflows, and ongoing configuration of response templates by the service organization. The record reiterates LiveChat as the application of record for Sony Financial Holdings Inc. in the Chatbots and Conversational AI category.
Sony Financial Holdings Inc. Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2018 2018
In 2018, Sony Financial Holdings Inc. deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution embedded on the corporate website. Cisco Webex Meetings is used to provide browser-based video and audio conferencing, meeting scheduling access, screen sharing, and recording capabilities consistent with Audio Video and Web Conferencing implementations. The deployment is surfaced on the public website for client-facing meeting initiation and is also provisioned for internal collaboration across corporate functions in Japan, including communications, sales, and customer service. Operational governance is managed by IT and corporate communications teams, focusing on access controls, meeting policy configuration, and content capture workflows. The implementation follows a cloud-hosted conferencing architecture with web-embedded join flows and standard real-time collaboration modules, positioning Cisco Webex Meetings as the primary Audio Video and Web Conferencing platform for Sony Financial Holdings Inc.
Sony Financial Holdings Inc. CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2019 2019
Customer Experience CRM 2016 2016
Sony Financial Holdings Inc. TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Treasury Management TRM 2011 2011
Sony Financial Holdings Inc. IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2001 2001
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2018 2018
Sony Financial Holdings Inc. CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Sony Financial Holdings Inc.

First Name Last Name Title Function Department Email Phone
Senior Organisational Development Manager, Project and Program leader Manager Operations
Head of HR Sweden & Sr Manager HRBP Director HR
VP, HR EMEA and Americas VP HR
Show All Contacts

Apps Being Evaluated by Sony Financial Holdings Inc. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sony Financial Holdings Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sony Financial Holdings Inc. digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Sony Financial Holdings Inc. Technographics
Sony Financial Holdings Inc. is a Banking and Financial Services organization based in Japan, with around 3000 employees and annual revenues of $357.0 million.
Sony Financial Holdings Inc. operates a diverse technology stack with applications such as SAP ERP ECC 6.0, LiveChat and Cisco Webex Meetings, covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Sony Financial Holdings Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, LiveChat, Inc. and Cisco Systems.
Sony Financial Holdings Inc. recently adopted applications including DigitalOcean Droplets in 2021, Hubspot CRM in 2019 and Proofpoint Email Security and Protection in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sony Financial Holdings Inc.’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Sony Financial Holdings Inc.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sony Financial Holdings Inc. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.