Sound Transit
401 S Jackson St,
Seattle, 98104, WA,
United States
Seattle, 98104, WA,
United States
1 206-398-5000
Transportation
Sound Transit Technographics
Sound Transit Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sound Transit and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Sound Transit employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sound Transit has purchased the following applications: UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting, Applicant Tracking System in 2019, Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sound Transit is running and its propensity to invest more and deepen its relationship with UKG , Microsoft , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sound Transit revenues, which have grown to $208.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sound Transit intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sound Transit Tech Stack and Enterprise Applications
Sound Transit HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Recruiting (ex UltiPro Recruiting) | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Sound Transit implemented UKG Pro Recruiting (ex UltiPro Recruiting). Sound Transit deployed UKG Pro Recruiting (ex UltiPro Recruiting) as their Recruiting,Applicant Tracking System on the agency career site, exposing the public job board for candidate sourcing and application intake.
The implementation leverages core applicant tracking capabilities typical of the Recruiting,Applicant Tracking System category, including online job postings, requisition management, candidate application intake, and configurable hiring workflows. UKG Pro Recruiting serves as the front-end career site engine and candidate portal for Sound Transit, providing resume capture, candidate status tracking, and recruiter-facing applicant lists and workflow stages.
Operational responsibility is centered in the HR and talent acquisition functions, with the application instrumenting requisition approvals and candidate routing across hiring teams. The deployment is hosted on the public careers domain and is configured to present Sound Transit job postings and accept applications through the UKG Pro Recruiting job board URL, aligning the application with agency hiring processes and recruiter workflow governance.
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Sound Transit Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016 Sound Transit implemented Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) as a core element of its Analytics and BI environment. The initiative established a SQL Server–centric reporting and analytical layer intended to consolidate reporting workflows and enable structured data warehousing for the agency.
Workstreams included development of Crystal Reports and Cognos BI reports alongside native Microsoft BI deliverables. Technical work explicitly covered developing ETL packages for data integration and data warehousing using T-SQL, Informatica and SSIS, implementing SSRS report portfolios, and configuring SSAS analytical models to support multi-dimensional and tabular analysis.
The implementation integrated Microsoft BI components with existing Informatica ETL pipelines and Cognos and Crystal Reports artifacts to support a mixed reporting ecosystem. Operational coverage focused on delivering SQL Server Reporting Services outputs and SSIS-driven data loads into a centralized data warehouse to support core business functions such as finance, operations, and planning within the transit organization.
Governance and operationalization emphasized ETL orchestration, scheduled SSRS delivery, and report lifecycle management, with configuration work on SSIS packages and SSAS model design to enforce repeatable data workflows. The Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) deployment provided a structured analytics platform that coexisted with Cognos and Crystal reporting investments while consolidating SQL Server based reporting and data integration practices.
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Sound Transit Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Sound Transit deployed Cisco Webex Meetings to provide Audio Video and Web Conferencing capabilities directly on its public website. Cisco Webex Meetings is used to deliver real-time audio and video sessions, screen sharing, recording, scheduling, and participant management for public-facing meetings and internal collaboration.
The implementation is delivered via a cloud-hosted Cisco Webex Meetings instance embedded on the Sound Transit site to support stakeholder engagement and cross-departmental coordination across communications, planning, and operations. Governance focused on configuring meeting roles, access controls, and recording retention policies to align meeting workflows with public meeting requirements and internal collaboration governance.
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Collaboration | Collaboration |
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2021 | 2021 |
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Sound Transit Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Sound Transit CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Sound Transit ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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Sound Transit PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Sound Transit IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Sound Transit
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sound Transit Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sound Transit IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sound Transit digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Sound Transit Technographics
Sound Transit is a Transportation organization based in United States,
with around 600 employees and annual revenues of $208.0 million.
Sound Transit operates a diverse technology stack with applications such as
UKG Pro Recruiting (ex UltiPro Recruiting), Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) and Cisco Webex Meetings,
covering areas like Recruiting, Applicant Tracking System, Analytics and BI and Audio Video and Web Conferencing.
Sound Transit has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Microsoft and Cisco Systems.
Sound Transit recently adopted applications including
ServiceNow ITSM in 2022, Cisco Webex Meetings in 2021 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sound Transit’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sound Transit’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sound Transit technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.