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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Michelin, an e2open customer evaluated Oracle Transportation Management

Sound United Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Put It Forward Legacy Put It Forward Intelligent Automation Platform Intelligent Process Automation AI-Powered Application n/a 2020 2020
In 2020, Sound United implemented Put It Forward Intelligent Automation Platform, deploying it as an Intelligent Process Automation solution to centralize customer data and operational workflows. The initiative targeted customer experience and operations functions in the United States and focused on delivering a unified customer 360 and voice-of-customer capability across the organization. The deployment connected nine systems spanning cloud, custom, on prem systems and edge devices, and used the Put It Forward Intelligent Automation Platform components Integration Designer, Process Manager, Data Services and Predictive Algorithms. Integration Designer was used to map and orchestrate data flows, Data Services centralized and harmonized transactional and interaction data, Process Manager automated customer experience workflows, and Predictive Algorithms operationalized analytics for experience and support use cases. The program completed multiple integrations and predictive analytics builds in a rapid three month rollout, enabling automated customer experience processes and deeper customer insights as stated in the case study. Governance focused on service orchestration and data model standardization in the customer experience and operations area, with the platform providing a single orchestration layer for integration, analytics and algorithm deployment.
IT Decision Makers and Key Stakeholders at Sound United
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Sound United Executives
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FAQ - APPS RUN THE WORLD Sound United Technographics

Sound United is a Manufacturing organization based in United States, with around 140 employees and annual revenues of $39.0 million.

Sound United operates a diverse technology stack with applications such as Put It Forward Intelligent Automation Platform, covering areas like Intelligent Process Automation.

Sound United has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Put It Forward.

Sound United recently adopted applications including Put It Forward Intelligent Automation Platform in 2020, highlighting its ongoing modernization strategy.

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