AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Sound United Tech Stack and Enterprise Applications

Sound United HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ADP Legacy ADP Workforce Now Core HR HCM n/a 2019 2019
Sound United AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Put It Forward Legacy Put It Forward Intelligent Automation Platform Intelligent Process Automation AI-Powered Application n/a 2020 2020
In 2020, Sound United implemented Put It Forward Intelligent Automation Platform, deploying it as an Intelligent Process Automation solution to centralize customer data and operational workflows. The initiative targeted customer experience and operations functions in the United States and focused on delivering a unified customer 360 and voice-of-customer capability across the organization. The deployment connected nine systems spanning cloud, custom, on prem systems and edge devices, and used the Put It Forward Intelligent Automation Platform components Integration Designer, Process Manager, Data Services and Predictive Algorithms. Integration Designer was used to map and orchestrate data flows, Data Services centralized and harmonized transactional and interaction data, Process Manager automated customer experience workflows, and Predictive Algorithms operationalized analytics for experience and support use cases. The program completed multiple integrations and predictive analytics builds in a rapid three month rollout, enabling automated customer experience processes and deeper customer insights as stated in the case study. Governance focused on service orchestration and data model standardization in the customer experience and operations area, with the platform providing a single orchestration layer for integration, analytics and algorithm deployment.
Sound United Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
Collaboration Collaboration 2022 2022
Sound United Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2013 2013
Web Content Management Content Management 2018 2018
Web Content Management Content Management 2022 2022
Sound United CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2021 2021
Customer Experience CRM 2022 2022
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2025 2025
Sales Automation, CRM, Sales Engagement CRM 2022 2022
Tag Management CRM 2018 2018
Sound United ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
Sound United PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2013 2013
Transactional Email PaaS 2016 2016
Transactional Email PaaS 2022 2022
Sound United IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2021 2021
Domain Name System (DNS) IaaS 2013 2013
Domain Name System (DNS) IaaS 2014 2014
Sound United CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2018 2018
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
Secure Email Gateways (SEGs) CyberSecurity 2026 2026
Secure Sockets Layer (SSL) CyberSecurity 2019 2019
Secure Sockets Layer (SSL) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Sound United

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Sound United Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sound United IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sound United digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Sound United Technographics
Sound United is a Manufacturing organization based in United States, with around 140 employees and annual revenues of $39.0 million.
Sound United operates a diverse technology stack with applications such as ADP Workforce Now, Put It Forward Intelligent Automation Platform and Microsoft 365, covering areas like Core HR, Intelligent Process Automation and Collaboration.
Sound United has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ADP, Put It Forward and Microsoft.
Sound United recently adopted applications including Cisco Secure Email (formerly Email Security Appliance) in 2026, Klaviyo in 2025 and Slack Connect in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sound United’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Sound United’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sound United technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.