Centurion, 157,
South Africa
South African Council for Educators South Africa Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by South African Council for Educators South Africa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 111 South African Council for Educators South Africa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that South African Council for Educators South Africa has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Ericsson-LG iPECS Cloud for Call Center, Call Tracking and Recording in 2023, Synaq Cloud Mail for Transactional Email in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems South African Council for Educators South Africa is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Ericsson-LG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing South African Council for Educators South Africa revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for South African Council for Educators South Africa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
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Collaboration | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ericsson-LG | Legacy | Ericsson-LG iPECS Cloud | Call Center, Call Tracking and Recording | CRM | Aria Technologies Africa South Africa | 2023 | 2023 |
In 2023, the South African Council for Educators implemented Ericsson-LG iPECS Cloud as its contact and unified communications platform. The deployment aligns with the Call Center,Call Tracking and Recording application category and transitioned an on-premises iPECS deployment into a networked as-a-service model to support a small contact centre and broader unified communications across South Africa.
The project emphasized contact-centre operations and unified communications functionality, retaining existing iPECS hardware where possible to reduce cutover complexity. Configuration work focused on call handling, call tracking and recording workflows, queue and agent provisioning, and UC client provisioning to support desktop and remote collaboration consistent with Call Center,Call Tracking and Recording capabilities.
Network and service architecture was provisioned via Telkom ATA to deliver the Ericsson-LG iPECS Cloud as a centrally hosted service, with Aria Technologies Africa South Africa listed as the implementation partner responsible for integration and deployment coordination. The solution was implemented as a cloud-hosted service that federates site telephony across the organization while reusing on-site equipment where feasible.
Operational rollout prioritized minimizing user disruption and accelerating service quoting, with retention of existing hardware cited as a control to limit migration impact. Governance focused on operational continuity for contact-centre functions and UC enablement for education-sector workflows, while call tracking and recording capabilities were centralized under the Ericsson-LG iPECS Cloud tenancy.
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Synaq | Legacy | Synaq Cloud Mail | Transactional Email | PaaS | n/a | 2019 | 2019 |
In 2019, South African Council for Educators South Africa implemented Synaq Cloud Mail to provide Transactional Email services on its public website. The deployment positioned Synaq Cloud Mail as a cloud-hosted transactional email layer for website-triggered communications and administrative notifications.
Synaq Cloud Mail was configured to support core transactional capabilities such as message templating, delivery orchestration, and bounce and complaint handling, aligning with standard Transactional Email workflows. The implementation leveraged category-aligned delivery patterns including API-driven submission and SMTP relay for programmatic message delivery and basic delivery tracking.
Operational scope was focused on the public website and the communications and web operations functions, with administrators responsible for template control, suppression lists, and delivery settings. Governance emphasized centralized template management and event-driven sending rules to standardize notifications and streamline website-driven email processes.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2020 | 2020 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2014 | 2014 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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